ThinkHR Limited
We all know growing a business can be hard work. But growing a team can be even HARDER.
It can often be a minefield too. Many managers don't know EXACTLY how to handle disengaged employees, increased staff turnover or disciplinary procedures.
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What do you love most about your job?
I have a passion for all things HR and enjoy sharing this knowledge. I love the variety of businesses and business owners that I work with from manufacturing to plumbing to helicopters!
Everyone is so individual and I love getting to know and understand their ways of working. I enjoy the challenge that a lot of these businesses bring me, having to be on my toes and offering advice for the real working world.
I love nothing more than to be busy helping people get the best out of their employees and celebrate their successes.
What inspired you to start your own business?
The role I was doing at the time changed from a part-time to a full-time role which was very necessary for the business at the time. I knew that working full time for me was not an option as our children were still little; I really wanted to spend more time with them before they started school.
I chose to leave the role and life as an employee and go out on my own. This allows more flexibility to fit around the kids and family life. Work-Life balance has always been really important to me, and I knew that starting my own business, although scary and daunting, would be the right thing for my family and me. I have, honestly, never looked back!
Why should our clients choose you?
I am your on-call HR specialist and can assist you with your human resource needs - as and when you require help.
HR is an ever-changing landscape, and there are a vast range of legal and practical rules that you need to be aware of if you're employing staff. I will work with you to advise and assist with designing and implementing the important tools for your business.
My advice will be professional, confidential, and it will have your business interests and growth goals at heart. Best of all I am practical and pragmatic. I will offer solutions for the real working world.
Can you provide your services online or remotely? If so, please add details.
I can provide services remotely and currently use Zoom or MS Teams.
What changes have you made to keep your customers safe from Covid-19?
I send out regular updates and information to my clients via newsletter on Covid-19.
Employment Relations
Your business should ultimately set out to create a positive work environment with happy, loyal and engaged employees. However managing a team can be challenging and difficult and sometimes things go wrong.
Issues can arise in performance and misconduct. Both can have a negative effect on your business’s performance, and bottom line. We can help you to manage any problems that arise in the employment relationship with practical, tailored advice, support and documentation.
Policies and Procedures
Clear policies and procedures ensure that everyone understands what is expected of them. We can review all of your current policies, procedures and agreements. From here we can make recommendations for change to existing documents and implementation of any missing ones if necessary.
We will support you through the process of introducing any new or amended documentation. This would include communication, training and follow up with the team.
Recruitment, Selection and Onboarding
Finding the right people for the right roles is crucial to business success. We can assist by running the full recruitment process for you; from assisting with the position description, writing the advert, placing the add, screening and shortlisting the candidates for you. We can also assist with interviews, reference checking and other background checks.
The induction process offers the best opportunity to help your new employee more quickly integrate into their new work environment. It ensures your business’s mission, goals, values, practices, policies and their role are communicated from the ‘get go’. We can assist with this process so all succeed.
Succession and Talent Management
Succession planning helps you to identify and develop future leaders – at all levels. It ensures that you are prepared for all eventualities should someone resign, retire, are dismissed or get sick. Part of successfully planning for the future is having a pool of trained and developed employees ready to step into critical roles.
Talent management goes hand in hand with succession planning. This enables your business to identify talented employees and provide professional and personal development to prepare them for future higher-level roles and broader responsibilities. We can help with creating this plan for you and your staff, and implement it for you too.
Change Management
Businesses need the right people in the right roles to meet the needs of the business as you grow or change direction. It may be that you need to structure your team in a different way, or create a whole new division.
Either way we can assist with a review of your current organisation structure to ensure it is fit for purpose. Then we provide advice, the right documents and processes you will need to deal with any restructure, recruitment or redundancy process.
Training, Development and Coaching
Businesses that thrive ensure that they strengthen the skills of their employees so that they can reach their full potential. This can be done through in-house courses, external training and coaching.
We can assist you by identifying gaps and recommending training and development courses that suit. We can also assist with coaching sessions in areas such as dealing with performance issues, managing a difficult employee or dealing with absenteeism. This can be done one to one or in a group (i.e. managers workshops)
