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Generating leads for your business by telephone can be a huge drain on time and resources, and hiring inexperienced agents can damage your company’s credibility. That’s why we’re proud to be helping thousands of companies like yours outsource these operations to specialist telemarketing companies.

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REINVENT TELEBOUND profile image
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REINVENT TELEBOUND

Reinvent telebound Call Center Agency is a one stop, standard and licensed call center that is fully equipped with the latest technology in the telemarketing and call center industry. Our call center is located in the heart of dublin Ireland and we are positioned to work for a wide range of client ranging from religious organizations, to political parties to corporate organizations, aswel as government institutions . Reinvent telebound Call Center Agency, will operate as an outbound and inbound call center; our service offerings will cover all aspect of call centers activities such as providing telephone answering services, providing contract or fee-basis telemarketing services, providing wakeup call services, providing voice mailbox services, providing telephone solicitation services, providing message services, providing customer service via call centers, technical support, debt collection and related call center advisory and consultancy services and cold calling business call. Our business goal is to work towards becoming one of the leading call center agency brands in the whole of Europe and in the nearest future compete with the leaders in the industry not only in Ireland but also in the global stage. We are not ignorant of the fact that building a standard and world class call center from the scratch requires huge capital base especially for the purchase of world – class and up – to date call center equipment and software applications which is why we have perfect plans for steady flow of cash from our business partners with interest in our line of business. We can confidently say that we have a robust financial standing and we are ready to take on any challenge that we encounter in the industry. We are well – staffed and well – equipped to run a 24 hours a day and Night aswel as 7 days a week call center with a well – planned shift system.

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Hear from
a professional

What do you love most about your job?

Telemarketing is one of the most effective ways to attain customer feedback. Learn about the benefits of your product, find great stories and discover information about your customer’s experience with your company.
Telemarketing allows you to identify campaign ideas before your competitors. Find out what your target audience are most concerned about, what they would like to see and what upcoming events are going to happen in the industry. You could know before it is even advertised! Then, fill the gap before your competitors, and use your telesales staff to promote the event.

What inspired you to start your own business?

Relevance might just be a universal need that we all share.

A part from the human condition which is to know that we matter and that our time spent on the earth is valuable and important, money can bring most of the things in life which include freedom, adventure, impact, security in the end, we all want to live a life that's relevant.
If money means freedom to you, then you're motivated by being able to control your own destiny. Personal wealth is a means to personal freedom.


Why should our clients choose you?

Our company is friendly, knowledgeable, and quick to respond to customers' needs and we build a reputation for our services. If your focus are customer retention then you are in the right place as all your customer will feel taken care of and that you are helping them meet their needs or solve their problems.

Can you provide your services online or remotely? If so, please add details.

Yes, we are both remote-based Telemarketing companies as well as office-based depending on our customer requirements, with our productivity — Teleworkers are an average of 35-40% more productive than their office counterparts and have measured an output increase of at least 4.4%.
Performance — With stronger autonomy via location independence, workers produce results with 40% fewer quality defects.
Engagement — Higher productivity and performance combine to create stronger engagement, or in other words, 41% lower absenteeism.
Retention — 54% of employees say they would change jobs for one that offered them more flexibility, which results in an average of 12% turnover reduction after a remote work agreement is offered.
Profitability — Organizations save an average of $11,000 per year per part-time telecommuter, or 21% higher profitability.
Based on this statistical analysis, remote work is not going anywhere lower , it will only increase productivity, Even further, companies would be wise to prioritize the “remote work revolution” as a strategy to enhance their top objectives in this new decade.

What changes have you made to keep your customers safe from Covid-19?

Preventive measures include physical or social distancing, quarantining, ventilation of indoor spaces, covering coughs and sneezes, hand washing, and keeping unwashed hands away from the face. The use of face masks or coverings has been recommended in public settings to minimise the risk of transmissions.

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