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Support IT Technical Solutions profile image
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Support IT Technical Solutions

At Support-IT we offer a variety of innovative IT solutions suitable for various industries and companies of all sizes. Not only do we specialise in IT Support but we also specialise in web design, computer repair and digital designs! We design our support around the specific needs of our clients and provide high quality service whilst keeping costs low. We work hard so our clients are confident that their IT operations are taken care of in the most professional way.

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What do you love most about your job?

We love supporting our customers to have great experiences with technology, Technology is now a fundamental part of our lives and we want to ensure that experience is as seamless and hastle free. We offer support to both residential and business customers which makes us stand out in terms of the service we provide. The service is very personal and as well as the office number we offer direct lines of communication to our directors.

Can you provide your services online or remotely? If so, please add details.

Yes, we have invested heavily in remote services and support. When we provide our managed IT services we use remote montoring software to identify issues before the customer becomes aware. We operate strict security controls ensuring machines can only be accessed in live sessions with a technician or with explicit consent arrangements.

What changes have you made to keep your customers safe from Covid-19?

The majority of work is completed remotely due to heavy investments in software and monitoring capabilities. All of our staff have regular COVID-19 testing in line with government guidance. All of our staff have been fortunate enough to receive both doses of there vaccine and can evidence this to any prospective customer. If a site visit is needed or collection of a PC required staff wear PPE, carry company ID and maintain social distancing. While working on machines staff use PPE and sanitise machines before, during and after work. Payments are taken via electronic means where possible and using the latest advancements in security to maintain customer security.

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Reviews

4.97/5.00

based on 822 reviews

The average rating for Bark Computer Repair Services in Manchester is 4.97, based on 822 reviews.

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