Star Property Services

*Please do not use this company!* Jordan and his team (Star Property Services) installed an (internal) insulated roof to our conservatory in August 2021. Not long after the work was finished the lights that were installed as part of the works began to fail, I contacted Jordan about this who said he'd be around to fix it the next day but I never heard anything further after that. In the end I undertook the works myself to fix the faulty lights.

More recently, we've faced further issues. Firstly some of the plastic trim started to come away from the paneling, which I assume is due to not enough and/or poor quality adhesive being used. Secondly, multiple brown/yellow marks started to appear on the PVC paneling which I assumed were water stains where rainwater had begun to leak into the insulated roof.

After getting in touch with Jordan about this issue he stated that they weren't rainwater marks but instead marks formed as a result of the adhesive activator spreading too much over time and staining the PVC a yellowish/brownish colour. Again, Jordan stated he would be back out to fix it but weeks went by with no further correspondence from Jordan, even when I chased him up. Finally I got in touch with Jordan to state I really wasn't happy about the situation and that I'd had to spend my own money fixing the numerous issues caused my his work. He then got in touch to offer some money as compensation for my time spent fixing the issues and requested my bank details. I gave him my bank details and he said he'd make payment later that day. Two weeks have gone by and still no further correspondence or compensation has been forthcoming from Jordan. The 25 year warranty he gave as part of the works isn't worth the paper it's written on! *Please do not use this company!* More...

Had fascia replaced with PVC, new guttering and dry verge system installed. Really happy with the result. Work was done quickly, efficiently and Jordan answered all questions we had. Would definitely recommend.

Really happy with the end result, guttering looking much better and the service was very prompt from receiving the quote through to the end work! Would recommend to others!

Jordan and his team did a great job on my guttering on Friday, they stripped it Friday morning then the heavy rain set in I did offer for them to come back when it was dryer but the team kept going until my guttering system was finished! The damp from my old overflowing gutters has now dried up! Really chuffed cheers guys More...

Did an excellent job of replacing old guttering with modern smart safe new one. friendly professional team. competitive price. i would recommend them.