High Wycombe, Buckinghamshire, Buckinghamshire
Prompt Friendly IT Service for Home and Small Business
Owl Technical Services Limited (Owltech) is based in High Wycombe, Buckinghamshire. We provide a full suite of IT support services for Small Office, Home Office (SoHo) and Home users. Our speciality is small and start-up businesses - we understand as we are a small business too
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8 customer reviews
Angela Hall
Computer Repair
I enjoyed dealing with Simon
No beating about the bush told me exactly what the problem was
Thank you
Reply from Owl Technical Services Limited
Thank you Angela for your review, much appreciated
Ed Gemmell
After my son dropped my HP Spectre laptop I found myself in PC World as it was not charging. I was faced with a minimum 2 weeks without my laptop. I phoned Simon at Owl Tech in desperation. 3 hours later after he had checked all the components and reassembled the laptop it was handed back to me fixed. This saved me at least two weeks in time and even saved me money over the basic fee for a check up and data back up charged by PC World. No criticism of the service offered by PC World but definitely a huge recommendation for Owl Tech! More...
Reviewed on Google Maps
Alex Jamieson
Simon was recommended to me on Facebook when I asked for someone to help with my laptop, and was well worthy of the recommendation! Within 24 hours he had taken my call and taken the laptop in for repairs. He was extremely helpful, friendly, and kept me up to date throughout, managing to resolve all issues. Highly recommend him! More...
Reviewed on Google Maps
stuart clark
I have used Simon at Owl Tech twice now. Both times he has been extremely helpful, knowledgeable and most importantly, flexible in helping me resolve my IT issues at relatively short notice. Would highly recommend.
Reviewed on Google Maps
D Eldridge
I would recommend Simon to anyone with pc issues. He was approachable, helpful, explained things clearly and went out of his way to find a solution to the problem. I was very satisfied with the service and would be more than happy to return should my pc give me reason to! Thank you ☺️ More...
Reviewed on Google Maps
David Howlett
Simon is extremely helpful, friendly and explains everything clearly. Highly recommended.
Reviewed on Google Maps
Ross Caldow
Simon provided an excellent service and quickly identified the hardware issue whilst ensuring my data was recovered. I really appreciated the prompt support and guidance on maintaining my PC.
Reviewed on Google Maps
Coles & Blackwell
Fantastic, first class service, Simon is friendly honest and always goes the extra mile to keep our computers and internet fixed and working. Would not use anyone else.
Reply from Owl Technical Services Limited
Thanks Lee and Team, always a pleasure dealing with you
What do you love most about your job?
The flexibility and variety of working for myself and the fact that I can make a difference, I can help people with their digital lives, keeping them connected with business and family/friends alike. I also love the challenge of solving problems with PC's, Networks and associated IT Peripherals.
What inspired you to start your own business?
I was made redundant and "transferred" between companies one too many times and in 2012 I used my redundancy money to set up Owltech. I felt the need to take control of my own future rather than be a "cost" on someones spreadsheet ! and I am passionate about offering a service to people and companies that they will be happy with and they will refer me on to their colleagues, friends and family
Why should our clients choose you?
I will offer you an honest and straight forward service. I will never undertake work I cannot do or work I will not be able to do properly. Above all else I will never, ever try to blind you with technobabble.
General Data Protection Regulation (GDPR)
This new data protection regulation come into force in May 2018 and all companies that have European customers/users MUST comply. Owltech can help with your journey to compliance. Please call for more details.
PC / Laptop Repair
Broken Screen ? PC not starting ? Owltech can investigate and quote to repair your failed IT devices.
If we cant fix it we can easily quote to replace with new or reconditioned items
Data Recovery
All types of Media considered. Hard Drives, USB Sticks, SD Cards etc. etc.
If it is a simple software issue then Owltech can recover your data in house. Occasionally the fault requires specialist equipment and services that we do not have. in this case we sub contract this extremely specialist service out to a couple of the countries most experienced data recovery laboratories.
Networking
Wired or Wireless networking, large or small networks. We can supply, install and maintain your physical network and all of the devices attached to it.
Backup and Data Security
Owltech offer several options of backing up your data and ensuring it is secure
Office 365
Owltech can offer all Microsoft software products - both Cloud based such as Office 365 and physical machine based software. all at competitive prices with optional premium support
Telecoms and Broadband
Owltech have partner agreements with some leading Telecoms and Internet Service providers to be able to provide our customers with a full suite of IT - everything a small business needs to run, effectively.
Anti Virus and Ransomware protection
Owltech can install and maintain some of the industries leading Security software on all of your PC's to keep you secure, we can even provide hardware firewalls to further protect your network from attack
Service and maintenance contracts
Owltech can provide "Ad-Hoc" IT Support services as detailed here. We can also provide a "Virtual IT Department " service as well as a fully managed IT Support service, please do call for more details