Our Care Your Way
Multiple locations
Multiple locations
Our Care Your Way is a home care agency that provides high-quality care services for elderly and disabled individuals who wish to remain independent in their own homes. We are a team of dedicated and compassionate care professionals who are committed to improving the quality of life of our clients.
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What do you love most about your job?
There are several personal benefits that I love about my Job:
Making a difference: As a home care business owner, I have the opportunity to make a significant impact on the lives of the people we support. By providing essential services such as personal care, companionship, and medication support, I can improve their quality of life and help them to maintain their independence.
Personal fulfilment: Owning a home care business is incredibly fulfilling on a personal level. I am able to provide care, support, and companionship to those in need, which can bring a sense of purpose and fulfilment to my life.
Flexibility and independence: Starting a home care business gave me the freedom to set your own hours, rates, and services.
Creating job opportunities: By starting Our Care Your Way, I have been able to create job opportunities in my community and contribute to the local economy. This can be incredibly rewarding, knowing that I am helping to support others in your community.
Building relationships: As a home care business owner, I have the opportunity to build meaningful relationships with the individuals we support and their families. These relationships can be incredibly rewarding and fulfilling over the long term, as we help to provide support and care to those who need it most.
Overall, starting a home care business has been challenging but an incredibly rewarding experience. I have the opportunity to make a positive impact on the lives of others, build a successful business, and create a fulfilling career that aligns with my passions and values.
What inspired you to start your own business?
I started as a support worker in 2007. By 2009 I had moved up through the organisation to become the Registered Manager. I enjoyed making a positive difference in the lives of others and decided to open my own company,
Opening Our Care Your Way was an opportunity to do something meaningful and impactful for others. For me, it was a chance to make a difference in the lives of those in my community who need assistance with daily living activities, medical care, and companionship. Being able to provide essential services that improve the quality of life for my clients is incredibly rewarding.
In addition to the personal fulfilment that comes with running my business, there is also a growing demand for these services as more people are choosing to age at home. By starting Our Care Your Way, I am able to fill a critical need in my community while also building a successful business that provides job opportunities.
Being my own boss and having the freedom to set my own hours, rates, and services is incredibly empowering. I value independence and creativity, and owning Our Care Your Way allows me to express those values in my work.
Although starting a home care business can be challenging, the rewards far outweigh the difficulties. The opportunity to positively impact the lives of others, create a successful business, and pursue a career that aligns with my passions and values is truly fulfilling.
Why should our clients choose you?
Our Care Your Way provides personalised and compassionate care services tailored to the unique needs and preferences of the individuals we support. We prioritise our clients' comfort, safety, and wellbeing, and work closely with them and their families to develop customised care plans that address their specific needs and goals.
Our team of highly skilled and trained caregivers are dedicated to providing high-quality care and support, and are committed to building meaningful relationships with the individuals we support and their families. We also offer a wide range of services, including personal care, companionship, medication support, respite care, and more, to ensure that our clients receive the comprehensive care they need.
At Our Care Your Way, we understand that every individual is unique, and we strive to provide care services that are tailored to their specific needs and preferences. Our goal is to empower the individuals we support to live their best lives, and to provide them with the care, support, and companionship they need to do so.
Can you provide your services online or remotely? If so, please add details.
Our Care Your Way is primarily in-person care services that are provided in the individuals home or community setting. These services include personal care, companionship, medication support, home help, meal preparation, respite care, and live-in care.
However, some administrative tasks and consultations may be conducted remotely, such as scheduling appointments, discussing care plans, and answering questions about services. It's best to contact Our Care Your Way directly to discuss any specific questions or concerns about their services and their remote capabilities.
What changes have you made to keep your customers safe from Covid-19?
Our Care Your Way keeps customers safe from Covid-19 by:
Providing proper personal protective equipment (PPE) to all staff members and ensuring they wear it correctly while providing care.
Conducting regular health screenings and temperature checks for all staff members and individuals we support.
Adhering to strict hand hygiene protocols, including regular hand washing and use of hand sanitiser.
Regularly disinfecting and sanitising high-touch surfaces in the individuals home.
Providing virtual care options whenever possible to reduce in-person interactions.
Encouraging social distancing and using appropriate protective measures, such as masks and gloves, during any in-person interactions.
Encouraging and supporting staff members to get vaccinated against Covid-19.
By implementing these measures and staying up to date on the latest guidance from public health officials, we can help keep the individuals we support safe from Covid-19 while still providing the essential care and support they need.
Personal Care:
Personal Care is one of the key services offered by Our Care Your Way, and it involves providing assistance with activities of daily living (ADLs) to clients who require support with tasks such as bathing, dressing, toileting, and grooming.
Our team of care professionals are trained to provide this type of care in a dignified and respectful manner, taking into consideration the individual preferences and needs of each client. They understand that these tasks can be sensitive and private, and they are committed to providing care with the utmost respect for their clients' dignity and privacy.
Bathing: Assistance with bathing can include everything from help getting in and out of the bath or shower, to washing and drying. Our caregivers are trained to ensure that clients are safe and comfortable throughout the process, and that all equipment is used correctly and hygienically.
Dressing: Assistance with dressing can include help selecting and putting on clothing, as well as assistance with items like shoes and socks. Our caregivers are trained to provide this type of assistance in a way that is comfortable and respectful for the client.
Toileting: Assistance with toileting can include everything from help getting on and off the toilet, to changing incontinence products. Our caregivers are trained to provide this type of care with sensitivity and respect for the client's dignity and privacy.
Grooming: Assistance with grooming can include help with tasks such as brushing hair, shaving, and applying makeup. Our caregivers are trained to provide this type of assistance in a way that helps the client feel confident and comfortable.
Overall, Personal Care is an essential service for many elderly and disabled individuals who require assistance with activities of daily living. At Our Care Your Way, we understand the importance of providing this type of care in a respectful and compassionate manner, and we are committed to helping our clients live with dignity and independence.
Companionship:
Companionship is another important service offered by Our Care Your Way. It involves providing social engagement and emotional support to clients who may feel isolated or lonely, and who could benefit from spending time with a friendly and caring caregiver.
Our caregivers are trained to provide companionship in a variety of ways, tailored to the interests and preferences of each individual client. This can include activities such as conversation, games, outings, and hobbies.
Conversation: Our caregivers are trained to be good listeners and engaging conversationalists. They are skilled at finding common ground with clients and building relationships based on shared interests and experiences. They can provide stimulating and interesting conversation on a variety of topics, and can help clients feel more connected and engaged with the world around them.
Games: Many clients enjoy playing games as a way to stay mentally sharp and pass the time. Our caregivers are trained to play a variety of games, from simple card games to more complex board games, and can adapt their approach to match the skill level and interests of each client.
Outings: Getting out of the house and experiencing new things can be a great way to boost mood and reduce feelings of isolation. Our caregivers can accompany clients on outings to places like museums, parks, or local events, providing support and companionship along the way.
Hobbies: Pursuing hobbies and interests is a great way to stay engaged and connected with the world. Our caregivers can provide support and encouragement for clients who wish to continue pursuing hobbies or learn new ones, such as knitting, painting, or gardening.
Overall, Companionship is an important service that can help clients feel more connected, engaged, and fulfilled. At Our Care Your Way, we understand the importance of providing this type of emotional support, and we are committed to helping our clients lead happy and fulfilling lives.
Medication Support:
Medication Support is an essential service offered by Our Care Your Way. It involves providing reminders and assistance to clients who require help with medication management, to ensure that medications are taken safely and accurately.
Our caregivers are trained to provide this type of support in a way that is respectful, efficient, and accurate. They understand that medication management can be a complex and sometimes confusing process, and they are committed to helping clients stay on track with their medication regimens.
Reminders: Our caregivers can provide reminders to clients when it's time to take their medications, helping to ensure that doses aren't missed or taken incorrectly. They can use a variety of methods to provide reminders, including verbal cues, visual aids, and electronic reminders.
Assistance: In addition to providing reminders, our caregivers can also assist clients with the actual process of taking their medications. This can include tasks such as opening pill bottles, measuring doses, and ensuring that medications are taken with food or water as required.
Communication: Our caregivers understand the importance of clear communication when it comes to medication management. They can communicate effectively with clients, family members, and healthcare providers to ensure that everyone is on the same page when it comes to medication regimens.
Overall, Medication Support is an important service that can help clients stay on track with their medications, reducing the risk of medication errors and adverse reactions. At Our Care Your Way, we understand the importance of safe and accurate medication management, and we are committed to providing the highest level of care to our clients.
Home Help:
Home Help is an important service offered by Our Care Your Way, and it involves providing assistance with a range of household chores to help clients maintain a clean, comfortable, and organised living environment.
Our caregivers are trained to provide this type of support in a way that is respectful, efficient, and tailored to the unique needs of each individual client. They understand that household chores can be challenging or overwhelming for some clients, and they are committed to helping clients manage these tasks in a way that is safe and effective.
Cleaning: Our caregivers can provide assistance with a variety of cleaning tasks, including dusting, vacuuming, mopping, and cleaning bathrooms and kitchens. They can work with clients to identify areas that require attention and create a cleaning plan that meets their needs.
Laundry: Keeping up with laundry can be a challenge for some clients, especially if they have mobility or health issues. Our caregivers can assist with tasks such as sorting, washing, drying, and folding laundry, ensuring that clothing and linens are clean and organised.
Grocery Shopping: Our caregivers can also provide assistance with grocery shopping, helping clients to create shopping lists, navigate grocery stores, and select healthy and nutritious food items. They can also help with tasks such as meal planning and preparation, ensuring that clients have access to tasty and nutritious meals.
Overall, Home Help is an important service that can help clients maintain a clean, comfortable, and organised living environment, reducing stress and improving quality of life. At Our Care Your Way, we understand the importance of this type of support, and we are committed to providing the highest level of care to our clients.
Meal Preparation:
Meal Preparation is an important service offered by Our Care Your Way. It involves providing assistance with meal planning and preparation to ensure that clients have access to healthy, nutritious, and delicious meals that meet their dietary requirements and preferences.
Our caregivers are trained to provide this type of support in a way that is respectful, efficient, and tailored to the unique needs of each individual client. They understand that meal planning and preparation can be challenging or time-consuming for some clients, and they are committed to helping clients manage these tasks in a way that is safe and effective.
Meal Planning: Our caregivers can work with clients to develop meal plans that meet their dietary requirements and preferences, taking into account factors such as food allergies, medical conditions, and personal preferences. They can also help clients to create shopping lists and plan meals in advance, reducing the stress and time required for meal preparation.
Meal Preparation: Our caregivers can provide assistance with a variety of meal preparation tasks, including chopping, cooking, and serving food. They can also help with tasks such as portion control and storage, ensuring that clients have access to healthy and nutritious meals throughout the day.
Communication: Our caregivers understand the importance of clear communication when it comes to meal planning and preparation. They can communicate effectively with clients, family members, and healthcare providers to ensure that everyone is on the same page when it comes to dietary requirements and preferences.
Overall, Meal Preparation is an important service that can help clients maintain a healthy and balanced diet, reducing the risk of malnutrition and other health problems. At Our Care Your Way, we understand the importance of this type of support, and we are committed to providing the highest level of care to our clients.
Respite Care:
Respite Care is an important service offered by Our Care Your Way. It involves providing short-term care to give family caregivers a break and ensure that their loved ones receive the care they need.
Our caregivers are trained to provide this type of support in a way that is respectful, compassionate, and tailored to the unique needs of each individual client. They understand that caregiving can be demanding and stressful for family members, and they are committed to providing the highest level of care to both clients and their families.
Short-Term Care: Respite Care can be provided for a few hours, a few days, or even a few weeks, depending on the needs of the client and their family. This type of care can give family caregivers a much-needed break, allowing them to rest, recharge, and take care of their own health and well-being.
Personalised Care: Our caregivers can work with clients and their families to develop a care plan that meets their unique needs and preferences. They can provide assistance with a range of activities of daily living, such as bathing, dressing, toileting, and grooming, as well as companionship and medication support.
Peace of Mind: Respite Care can provide family caregivers with peace of mind, knowing that their loved ones are in good hands and receiving the care they need. This can reduce stress and anxiety, allowing family members to focus on their own needs and responsibilities.
Overall, Respite Care is an important service that can benefit both clients and their families. At Our Care Your Way, we understand the importance of this type of support, and we are committed to providing compassionate, personalised care to our clients and their families.
Live In Care:
Live-In Care is an important service offered by Our Care Your Way. It involves providing 24-hour care and support for clients who require ongoing assistance and supervision.
Our caregivers are trained to provide this type of support in a way that is respectful, compassionate, and tailored to the unique needs of each individual client. They understand that clients who require Live-In Care may have complex medical needs or require ongoing assistance with activities of daily living, and they are committed to providing the highest level of care.
24-Hour Care: Live-In Care provides clients with round-the-clock support and supervision, ensuring that they have access to the care they need whenever they need it. This type of care can be especially beneficial for clients who require ongoing medical attention or assistance with activities of daily living.
Personalised Care: Our caregivers can work with clients and their families to develop a care plan that meets their unique needs and preferences. They can provide assistance with a range of activities of daily living, such as bathing, dressing, toileting, and grooming, as well as medication support, meal preparation, and companionship.
Home-Based Care: Live-In Care allows clients to remain in the comfort of their own homes while receiving the care they need. This can be especially important for clients who prefer to stay in their familiar surroundings and maintain their independence.
Overall, Live-In Care is an important service that can benefit clients who require ongoing care and support. At Our Care Your Way, we understand the importance of this type of support, and we are committed to providing compassionate, personalised care to our clients around the clock.
