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M&S SECURITY SYSTEMS logo logo
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M&S SECURITY SYSTEMS

(85)
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‘20 Certificate of Excellence, 2020

About

We are a family run business since 1991, installing wired/wireless home security systems and the latest CCTV technology to suit all budgets.

View the highest quality camera footage from a monitor, your TV, mobile or laptop.
All provided with a 3 year warranty and an optional yearly service contract.

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337 hires on Bark
5 hour response time

Photos (6)

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Reviews (85)

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4.5/5

85 customer reviews

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verified
4 May 2024

CCTV Installation

I've got issues with my camera but I'm unable to get in touch with them

M&S SECURITY SYSTEMS
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Reply from M&S SECURITY SYSTEMS

Hi Josh,Sorry for not getting back to you My wife suddenly passed away a few weeks ago and as we are a family run business we are all devastated if you can email me mandsalarmscctv@gmail.com with your address we will come and sort it out. Regards S Richards

verified
1 April 2024

CCTV Installation

They did an excellent job, fast and professional 👍
Costs and quotes are explained clearly, without fuss.
Highly recommended .

verified
21 February 2024

CCTV Installation

Used to be good when Mike worked for them, now unresponsive when repair needed. Two months after reporting fault I’m fed up with being fobbed off and cancelled appointments and no response. 3 year guarantee worthless AVOID!

M&S SECURITY SYSTEMS
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Reply from M&S SECURITY SYSTEMS

Hi, Jill Sorry i have not been down to see you i have tried sorting it out over the phone but my wife is in hospital and as we are family run we are all very worried at this time, many problems we get is people changing their phones or broadband which does not come under warranty but when we are in the area will come to help them out. i believe i did tell you the situation and will contact you to sort it out but my mind is on other things at this moment. Regards Steve

verified
6 October 2023

CCTV Installation

They proved the quality of work they provide, and costing

verified
18 September 2023

CCTV Installation

Very good service and friendly. Gave advise about where to install the best position for the cameras. Clean and tidy installation. Would recommend

verified
28 August 2023

CCTV Installation

Excellent people to deal with and first class CCTV system and alarm. Would highly recommend.

verified
9 August 2023

Burglar, Security & Intruder Alarm Installation

Brilliant. On time, polite. Very understanding. I've read through loads of good feedback on M&S security and also was recommended through friends and family, but thought I shopped around had a few quotes. Steve was a best choice. Described on phone what will be carried out. Also visited my house to explain more and price. Nice boys. Cleaned up after themselves, very polite 100% recommended. Thank you Steve. More...

8 June 2023

Steve & sons are running a fabulous family business. Polite, professional and installing quality systems... highly recommend

Reviewed on Facebook

8 June 2023

Steve & sons are running a fabulous family business. Polite, professional and installing quality systems... highly recommend

Reviewed on Facebook

verified
22 May 2023

CCTV Installation

Steve from M&S security systems was very helpful and professional.

I have ordered a system and install with his company.

4 May 2023

Had a camera fitted today. The guys were very knowable, extremely polite. Their work was more than adequate. Very pleased with my camera. Thank you. Highly recommend them.

Reviewed on Facebook

4 May 2023

Had a camera fitted today. The guys were very knowable, extremely polite. Their work was more than adequate. Very pleased with my camera. Thank you. Highly recommend them.

Reviewed on Facebook

3 May 2023

we had cameras fitted on the 1st of July 2021 came with 3 year warranty been great until now. now I'm having technical problems with the cameras. phoned m&s security Steve told me that he can't find the problem and showed him the problem keep getting fobbed off with excuses not turning up to repair the problem all I want is to have the system repaired. If I don't get no feedback I will take legal action. More...

Reviewed on Facebook

3 May 2023

we had cameras fitted on the 1st of July 2021 came with 3 year warranty been great until now. now I'm having technical problems with the cameras. phoned m&s security Steve told me that he can't find the problem and showed him the problem keep getting fobbed off with excuses not turning up to repair the problem all I want is to have the system repaired. If I don't get no feedback I will take legal action. More...

Reviewed on Facebook

verified
14 March 2023

CCTV Installation

Quick response nice to talk to and the price was right for me.

verified
20 February 2023

CCTV Installation

Very quick response and turn around. We are due to have a full system fitted on Thursday. Very reasonably priced and great customer service.

verified
26 August 2022

CCTV Installation

me on time and was very helpful explaining how everything worked and was very neat and tidy.

verified
22 June 2022

CCTV Installation

I got a quote on which i agreed, company not responded since,but it may be a bit early...

M&S SECURITY SYSTEMS
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Reply from M&S SECURITY SYSTEMS

Hi Brian, could you call us on 07425101057. Hopefully we can get this sorted. Mike.

verified
17 May 2022

CCTV Installation

Mike fitted outside cameras and a ring doorbell for me. Mike was very helpful and took the time to explain the system to
me . He was very professional and I wouldn’t hesitate to recommend this company to friends and family More...

verified
22 April 2022

CCTV Installation

M&S security systems were quick to respond to our request. The engineer that fitted our system was friendly, courteous and explained everything we needed to know. Any problems we are told to just ring. Pricewise, we found them excellent. I would recommend this company and would deal with them again if needed. More...

verified
19 April 2022

CCTV Installation

A1 SERVICE on time good prices clean tidy

verified
14 April 2022

CCTV Installation

They gave me a quote for a security system which I did not want, I actually wanted a CCTV system, so did not use them.

verified
2 April 2022

CCTV Installation

Further to my comment below;
As a first time user of cctv I needed consultation before installation, however Mike has been most helpful after our initial glitch.
Thank you Mike for your service.

verified
31 March 2022

CCTV Installation

great team very efficient and clean worker would not have any problems recommending them.

verified
6 February 2022

CCTV Installation

If you want aftercare then don't use these people.
I have been trying for 3 weeks to get assistance. They keep promising to call back but don't.
The system they installed is useless and not fit for purpose.
The hard drive is not recognised so cannot setup.
No training given and no help either.
If I could score lower than one star I would.
I am one unhappy customer.
More...

M&S SECURITY SYSTEMS
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Reply from M&S SECURITY SYSTEMS

The issue was a faulty hard drive which we ordered with our supplier, however it took longer in shipping due to stock shortages. As soon as the drive arrived we returned and rectified the problem. This was a one off situation, intrinsic side effects of the pandemic/brexit. We are sorry it took longer than we hoped. Regards, S. Richards.

verified
28 January 2022

CCTV Installation

Very happy with the installation

verified
27 January 2022

CCTV Installation

Brilliant men very professional

verified
19 December 2021

CCTV Installation

It was a really great experience. The installer was very knowledgeable, professional and patient. Very clean and tidy. I felt very reassured and safe (very COVID aware). Communication was excellent and the work was carried out very quickly. Highly recommend. More...

verified
3 December 2021

CCTV Installation

Excellent service. Highly recommended. Very informative. Left the area spotless when completed. Thank you

verified
25 November 2021

CCTV Installation

Very helpful, professional would recommend them

verified
1 November 2021

CCTV Installation

excellent workers, quick, easy installation or so they made it look. Highly recommended and a good deal on price too. Details already given to others.

M&S SECURITY SYSTEMS
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Reply from M&S SECURITY SYSTEMS

Thankyou Alison. These reviews really make all the difference.

verified
13 October 2021

CCTV Installation

They gave a good quote and took into consideration all our needs. Very professional company.

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23 September 2021

CCTV Installation

Booked to have cctv very polite and helpful on phone

verified
20 September 2021

CCTV Installation

Good service and cameras installed well, although disappointed I was not given any form of receipt, even though I’ve requested one (no response) so I’m not holding out on any promise of a three year guarantee.

M&S SECURITY SYSTEMS
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Reply from M&S SECURITY SYSTEMS

receipt was posted a couple of weeks after installation due to printers being busy,3 year gaurantee was not effected in any way.

verified
15 September 2021

CCTV Installation

Fantastic service, quick install and training on the CCTV. Pleasant hard workers, highly recommended

11 September 2021

highly recommended service from two friendly, helpful guys. Helpful with set up and understanding the system and price is second to none. Ten out of ten

Reviewed on Facebook

11 September 2021

highly recommended service from two friendly, helpful guys. Helpful with set up and understanding the system and price is second to none. Ten out of ten

Reviewed on Facebook

verified
5 September 2021

CCTV Installation

Replied very quickly estimation next day installed withing a week 5 🌟 all the way

verified
30 August 2021

CCTV Installation

Arrived bang on time, and within 4 hours I had a functioning 4 camera cctv system installed and demonstrated. My only problem was with the spotlights integral with the cameras to give full colour at night, I asked if the lights could be turned off as There is adequate street lighting on two sides. Mike and Steve duly came and showed me how to turn off the lights. Do not believe the couple of bad reviews, these guys are friendly and helpful, plus their prices are excellent. More...

verified
25 July 2021

CCTV Installation

absolute professionals clean worker and left no mess would use them again

M&S SECURITY SYSTEMS
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Reply from M&S SECURITY SYSTEMS

Thank you very much, Robert. Greatly appreciated.

verified
9 July 2021

CCTV Installation

they have yet to do the job but sound very reliable

verified
24 June 2021

CCTV Installation

Excellent service,very professional highly recommended them

verified
20 June 2021

CCTV Installation

Quick to quote and very reasonable. Arrived on time on installation day. Fitted three cameras and showed operation of system within 2 hrs. Neat and tidy installation as requested via loft. More...

3 June 2021

Great service at competitive price. Quick reply to any message sent. I lost my picture on my mobile and Mike called me back almost immediately and was able to talk me through getting my camera stream onto my mobile.

Reviewed on Facebook

3 June 2021

Great service at competitive price. Quick reply to any message sent. I lost my picture on my mobile and Mike called me back almost immediately and was able to talk me through getting my camera stream onto my mobile.

Reviewed on Facebook

5 May 2021

Had our cameras fitted today,what a great job you both did ,really happy with the result ,thank you both ...

Reviewed on Facebook

5 May 2021

Had our cameras fitted today,what a great job you both did ,really happy with the result ,thank you both ...

Reviewed on Facebook

verified
22 April 2021

CCTV Installation

Very professional and clean helpful would recommend

verified
6 April 2021

CCTV Installation

Very happy with service would recommend
Arrived when expected options explained system fitted as arranged and demonstrated after fitting

verified
30 March 2021

CCTV Installation

Done a brilliant job will recommend to people very clean and nice great job

Q&As

We love meeting new people and traveling to new places.

We wanted to stand out, provide a service we could find elsewhere. Home protection is close to our heart.

We are a professional and experienced family run business. We take your safety and security as seriously as our own.

We are available to assist you over the phone in navigating the the systems.
Due to the nature of the business there's only a small portion of help we can offer remotely.

We adhere to the strictest of precautions to ensure your and our safety.

Services

Low to high budget cameras to suit all needs with the highest quality and professionally fitted.

Wired or wireless home security, PIR/contact sensors, siren boxes, keypads and keyfobs. The works.