Kwikshift Removals Ltd

I have used this company twice in the past couple of months. And both times I can't thank them enough. The guys were very quick and efficient and also very friendly. Thank you so much for all the help. More...

Reviewed on Facebook

Contacted these guys over a local move, got a text back saying they'd be in touch but never came back to me. Move since booked with Easy 2 Move who did respond.

Reviewed on Facebook

Super efficient, friendly and quality. Took care of furniture and wall of rental with tight corners and stairs

Reviewed on Facebook

Wow. What a great service and value for money. From initial contact to the office to the guys on the day. All polite calm and proffesional

Reviewed on Facebook

Three friendly blokes who knew what they were doing. They effortlessly moved all of our very heavy and awkward furniture from the house through tight and difficult spaces into the van in record time. Unpacked fast and efficiently in the new place. Very happy I chose Kwikshift over any other removal services More...

Reviewed on Facebook

From the start Chris and the lads were amazing, arrived on time and had the house cleared in no time. Very efficient and friendly team which made our move less stressful. Couldn't recommend highly enough!!

Reviewed on Facebook

I didn't want to write this review, as the start of our experience with Kwikshift was quite good, but after our post-move interactions with them, I feel that I need to share what we've experienced. We moved from Liverpool to Oxford in mid-June 2021, and opted to pay Kwikshift £1475 to move our 3-bedroom house worth of furniture. We did this in order to protect our belongings and to ensure a smooth transition. Firstly, the booking process was very easy and Kwikshift was helpful in getting everything arranged. The movers did arrive almost an hour late picking up our things in Liverpool, and 90 minutes late in bringing them to Oxford (without calling), but we were willing to overlook that (despite how inconvenient it was during a very busy week). The movers spent the better part of a day moving things in to the new house. They were bringing each item to its designated room, which I appreciated, but which meant I didn't touch the things between the truck and their final room assignment. Once they left, I went to move our bedside table into place, and noticed that the entire top of it came off when I picked it up to move it. Looking inside the unit, I could see that the drawer was also damaged. Obviously the movers just rested the top on the base of the table and didn't mention anything to me, as the two bedside tables were stacked on each other. The next day, we unwrapped our chest of drawers only to find that this had apparently been dropped and the top had fairly significant damage. I wrote to Kwikshift to make them aware of the damage, assuming they'd be as helpful as they were in the beginning in finding a resolution with me. I will paste their responses below, and will add screen shots to the post, as I found it difficult to believe a company would send such brazen responses, with no care or concern for the customer. In fact, Kwikshift opted to blame us for the build of the units (the drawers had been built by M&S, so this certainly wasn't a good excuse!). In response to our bedside tables breaking: "Thank you for sending the pictures through to us. We have had a reply back from our claims handler and unfortunately he has rejected this claim. We can see from the pictures that the item is only held together by dowles. To correctly fix these items they are designed to push together. This is common design fault and usually down to an incorrect assembly." I can't imagine that any furniture built with dowels wouldn't be covered. If that was the case, it should have clearly been stated, as MOST flat-pack furniture is built with dowels. After a week with no replies, I followed up and received this reply regarding (I assume, as it isn't stated) both pieces of furniture: "Apologies for the delay in replying, Unfortunately we are not able to accept any liability for this, as you have stated that after our movers had left you have moved the item yourself. "We tried lifting the top of the piece to move it" This is an incorrect lift for this item and may have damaged the piece. Please see our terms and conditions regarding the knock that you accepted when taking our services: 11.3.15 For any goods packed by the client and not by us, the insurance cover excludes breakage, denting, chipping and scratching in respect to all property. 11.5 Any minor damage, chips or light scratches to furniture will not be covered by our insurance cover." We did understand that 'minor damage' wouldn't be something worth complaining about. Our bedside tables are completely broken beyond being able to be used. Our chest of drawers has structural damage to the top of the unit that's the top to curve upward. We're using it for the time being, but this will need to be replaced as well. I don't believe either of these would be considered 'minor damage'. Kwikshift is effectively refusing to have a conversation with me about this, and is finding different ways to blame me each time they reply to an email. I think it's insane to think that we can't pick up our own furniture (which we did correctly, by the way) without voiding any liability they might have. You can even see in the photos below that the movers didn't put the bedside tables next to the bed- they were stacked on other boxes, so we had to move them. As it seems I'm getting no where in my claim, I thought I'd warn any future customers that might get caught in the same trap by other good reviews. It's a shame, as I thought we were hiring a trustworthy company. Instead, it appears we got a company that doesn't care about its customers, or their possessions, which would seem to me to be a key criteria for a removals company. Obviously after the above, I do not recommend Kwikshift- I definitely recommend you find a company that cares about its customers and takes care with their belongings. More...

Reviewed on Facebook

Booked removers weeks ago for tomorrow, confirmed on Monday and asked if I could pay to be told somebody would contact me Tuesday from the office to take the payment. Nobody called me yesterday, I called this morning to be told my slot had been given away. They had sent one email to say I needed to call them which I had missed, they obviously got a bigger job and were charging them more. If you book and quote early be prepared that they may let you down. Choose a company with some integrity. More...

Reviewed on Facebook

Outstanding Service and Value. Team of 3 movers could not have been more helpful. They were careful and considerate. I would highly recommend Kwikshift to anyone moving home.

Reviewed on Facebook

I can’t recommend these guys highly enough. Callum and Ricky did my move for me. They went above and beyond my expectations to make my move go smoothly. Really lovely genuine people and an excellent experience. Thank you for truly working so hard and getting awkward items into my new home. Don’t hesitate to use this company More...

Reviewed on Facebook

absolutely rate this company professional, friendly and helpful. top service from start of communication to moving us in to our new home. thankyou from the Clark family ???????? More...

Reviewed on Facebook

Made our move very easy for us! Professional and polite lads, would highly recommend!

Reviewed on Facebook

Rang on short notice and where happy to help, nice people who came out. Would recommend and use again! ????

Reviewed on Facebook

We as Greenfield Removals and storage and personally have over a 20 year relationship with the Kwikshift family and we know if ever we need assistance they will be there to help out as we are for them. We have every confidence they will and do complete each move with care and professionalism. I know this as I taught Oliver Timothy James Boulton everything he knows! other than I am the better driver!! ???????? More...

Reviewed on Facebook

Made the moving process easier than I'd expected! The lads were professional and quick, highly recommend!

Reviewed on Facebook

would definitely recommend these guys, had stuff moved from home to storage and they where very professional and polite. very helpful 5* service.

Reviewed on Facebook

The lads went above and beyond on the removal day. Very quick and efficient, would recommend to anyone.

Reviewed on Facebook

Great bunch of guys very professional service for a brilliant price.

Reviewed on Facebook

kwick shift did my sister's move to France and they where 10/10 reliable/trustworthy. And on time. I would recommend the staff at kwikshift anytime. thanks. More...

Reviewed on Facebook

Highly recommend. Took all stress away when moving house, the two staff members were very helpful throughout the whole transition.

Reviewed on Facebook

We’ve used these a few times and always been AMAZING service. Polite and the best prices around x

Reviewed on Facebook

Great company would recommend

Reviewed on Facebook

Iv worked with kwikshift for a number of years, they are a very professional, reliable, helpful and honest company! Your know your in safe hands if kwikshift are moving you!

Reviewed on Facebook

Top removal and storage company very reliable friendly staff would highly recommend give them a call peeps..

Reviewed on Facebook

Excellent removals service. My husband and I have a 16 Month old baby so we were really dreading the move but the 2 lads (Connor & Lee) who moved us were very helpful and nothing was too much trouble. We also had some belongings in their storage whilst we had renovation work going on. Would recommend Kwikshift Removals to everyone. More...

Reviewed on Facebook

I would recommend this company , they are quick and reliable , staff are very helpfull and quick to sort out problems , 10/10 from me ????

Reviewed on Facebook

Moved myself and my family 10 miles outside of Chester, from a 2nd floor 3 bed flat to a house. perfect service, great price. I have no hesitation in recommending these guys! Thanks again! ???? More...

Reviewed on Facebook

for all things Storage & Removals, get on to Kwikshift. a fantastic and local company????

Reviewed on Facebook

this company are amazing, they moved us recently and would 100% recommend them to anyone. The lad are so good at the jobs and a credit to this company.

Reviewed on Facebook