wingate, County Durham
119 customer reviews
Nicholas Bezzina
My dog tells me he loved it there.
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Kay Carroll
This is the only kennels I will let take care of Charlie and this is his 3rd visit.Very professional and caring staff and 5 Stars highly deserved.
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Ian S
So glad we found this place, very clean luxurious kennels, nice grounds and very friendly staff too. Nice touch was the photos taken of our dogs every day and posted on Facebook, great to be able to see how happy they were and some really good photos too ! . The staff here are great and obviously take great care of the cats and dogs entrusted to them. Can not recommend highly enough and would not even consider leaving our dogs (or cats) with anyone else in the future. More...
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Andy Jackson
This is the only place i will let them look after my dog, highly recommended plus they truly love and care for the animals in their hotel. This place is so different and better than the rest in my opinion. More...
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Teodora Gavril
It was the first time our boy was staying away from us and I'm so glad we chose this place. The daily photo updates showed him playing & having the time of this life, I know he was well looked after and I couldn't recommend this place enough.
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Janine Bainbridge
Absolutely amazing pet hotel. We were so anxious about leaving our two bulldog pups but we were immediately put at ease by staff who are so friendly and fantastic at responding to messages and giving you feedback. Nothing was ever too much trouble. I hope to use them again and would certainly recommend to everyone. More...
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Andrew Holmes
Exceptional quality and service I will be putting our two dogs in in October for a week I have seen so many different kinds of boarding kennels but this one is very much up there at the top of the range
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Catherine Lee
5 star service our bulldog pup barry has had 2 holidays here and has absolutely loved it we wouldn't take him anywhere else. Highly recommend!!
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Gee Bear
First time Louie had been separated from me for even a day but he came back to me a happy boy, probably more chilled out than when he went in. such a great comfort too getting the daily photos on Facebook too. only place I will think of putting him while I'm on holiday. 5 * all the way More...
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Gaynor Briscoe
Caring staff
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Therese Allen
I wouldn't take my little dog anywhere else - they are absolutely amazing and deserve their 5 star rating!
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Anne Holmes
First time for my collie here , was in for 4 days .Very impressed when I collected him ,he was happy , clean and obviously had a good relationship with his carers. Loved seeing the pics of him on his walk/playtime .Wont hesitate to book again if the need arises .Thank you all for looking after him so well. More...
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Ahmed Elshahawy
Excellent place extremely friendly and professional
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Nicola Iley
Would definitely recommend to others. The staff were lovely and helpful and I loved seeing the Facebook updates of my dog. He came home his usually happy self and I know they took great care of him. More...
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Laura Ice
Very highly recommend!!!!! 5**** I was a bit anxious about leaving my puppy (our dog care unexpectedly became ill) I was completely reassured he was fine. I got pictures every day. The staff were perfect! I wouldn't take my dog anywhere else! He even put on weight! He was so well looked after!! More...
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Sue Gip
Amazing place my sheltie, Oscars first stay and lm sure if he could speak he would of said I've had a great time. Updates with pictures were amazing and great to know he had been cared for as he had. Thank you so much everyone one much appreciated see yous all August and maybe before.. More...
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david phillips
Very good place to visit
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Linda Jackson
Hurworth Burn is just fantastic. Made me and Frankie feel at ease straight away and they did a brilliant job of looking after him. Would highly recommend
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Gill Mitchell
Both our dogs love seeing Maureen and the gang. They know they are going to be looked after so well while staying with them. We've been using HBLPH for a long time now and would not dream of leaving them anywhere else . More...
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Steven Todhunter
Five Stars for Hurworth Burn amazing place to put your pet owner, and staff are 1st class in everything they do well recommended been using for 6 years and become part of your pets family.
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Nigella Thomas
Great place for your pets to enjoy their vacation. Friendly kind and dog loving staff work here
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Paul Hodgson
Lovely place. Great place for your dog or cat to go on holiday. My cat socks has had a few holidays here and she loves it. The staff are friendly and can wish for better staff More...
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Julie Ross
As yet not visited but have been informed of their excellent facilities
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Nathan Rice
Best place to take your fur baby
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David Bone
We left our cat for a week. The staff were so helpful. They sought a lot of information about her likes and needs. We were also delighted to see photos of her looking relaxed and happy on Facebook while we were away. We were very happy with the service and would take our cat back there again! More...
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Marie Irvine
We left Tilly for a long weekend break in early November 2018 and we couldn’t be happier with the care they gave Tilly. The staff were friendly polite and professional and understood how we felt leaving her. They posted pictures on Facebook of her while we were away and it was clear they understood what she liked and didn’t like from the feedback they gave us when we went to collect her. We are now happy that when we go away next time Tilly will be well looked after. Thank you and well done to all the staff. More...
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Agnes Johnston
Don't have a worry about boarding my dog at Hurworthburn as Maureen and her staff are brilliant.
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K Guffick
Cannot fault the place . Time taken by all the staff and owners to take special care of your animals.. even down to stopping with them while they eat . . would highly recommend this place .. we were totally at ease while we were away on holls . Text fb messaging. Everyday ....thanks to all for taking care of Sasha.... More...
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Ian Clark
Staff are polite, they take great care of a max of 2 pets housing them in their own kennel. The pets are exercised on their own pictures are taken daily and uploaded to Facebook closed group page.
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Sarah Hogan
I was really worried about leaving our rescue dog Hugo but needn't have been. The staff were amazing with him and even fed him with his usual food and kept to the same routine. Well worth the extra one-to-one's also and he seemed really settled. It was lovely seeing his picture on Facebook everyday too.. he looked a bit too happy and didn't seem to be missing us at all! Excellent value for money at these luxury kennels. The rooms are amazing, so clean with heated flooring, tv and a heat lamp. Wouldn't take him anywhere else he loved it. Thank you again for looking after him. More...
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Wally stanard
Great place to leave you dog well trained and caring staff ( and they dogs get there own telly and heating.....What more could they need)
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Cathy Rutland
Bailey came back happy and healthy. He seems to have built a few bonds with the staff. I know he's been treat well and he will be making a return visit again one day. Thank You so much for letting me relax and not have to worry about him More...
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Becky Foster
We left our dog Alfie here as his first night, and he loved it! Amazing service and all of the members of staff were really helpful. They were willing to feed him when he was used to it and they even had some play time with him to help him to be more comfortable. More...
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Katy Marsh
Its the second time our Jack Russell Tally has stayed at Hurworth and again she has been well looked after! Would highly recommend for boarding - all staff are very welcoming and knowledgeable. I wouldn't want our pooch to stay anywhere else now. The photo updates on Facebook put your mind at ease when you are away on holiday :) More...
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Gill Mitchell
Our 2 dogs go to Hurworth Burn around 4-5 times a year and we wouldn’t dream of sending them anywhere else. Maureen, Darren and their staff are true animal lovers and take the greatest care of our babies while we go away. Jack and Murphy love it there and always come happy doggies. More...
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wendy walker
My cat stays here several times per year, staff are very friendly and I have nothing negative as all is always well, I would definitely recommend this for cats and dogs alike.
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Susan Bell
I have used Hurworth Burn for the last 5 years for Alfie and wouldn't take him anywhere else. The kennels are 1st class and the care he gets is also top class. Maureen and all the staff are brilliant. I can't recommend enough. I wouldn't take Alfie anywhere else. You have peace of mind knowing your pet is well cared for and photo updates. More...
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Steven Richardson
We would not take our two dogs anywhere else the staff are friendly and very professional, thanks again
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Linda Clabburn
These kennels are top class - the level of care and cleanliness is second to none - We go away knowing Cooper is in excellent hands and seeing photos of him everyday enjoying his run about is fantastic- see yous again very soon
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Simon Morris
Great service, friendly staff and superb place for our cat to stay over the holiday period ... highly recommend.
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Chris McGough
Top notch pet hotel.
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Simon Etherington
Looks like we found the perfect place for cody to stay while we were away I have no problem giving 5 starsThanks everyone at hurworth burn.
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Rebecca Kent
Can’t thank the staff enough for their patience, understanding and help with my high maintenance Frenchie! Having never boarded any of my dogs before and having no other option due to family circumstances, I researched and viewed several ‘luxury’ boarding kennels - they were the best by far so I anxiously booked up! I needn’t have worried - they were professional, efficient, knowledgable and genuine. Recently just boarded our 7 month old Frenchie puppy with his big brother and received the same great service. Worth every penny for happy, well cared for dogs and complete peace of mind. Thank you Maureen and staff More...
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Michelle Race
Thanks to Darren and Maureen and all the girls once again for looking after Oscar Hound simply the best wouldn't go anywhere else fantastic luxury pet hotel
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Christine Coomber
My dog Treasure has always settled in here all mod cons t.v heat lamps and comfy beds she also settles at home unlike when been to other kennels highly recommended the daily photos are a brilliant idea if anyone has any concerns after their beloved pets, excellent attention to detail
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Jan Briggs
Our cat Ginge has stayed her for many years now and is so well looked after she does not seem bothered about coming home. Highly recommended. Staff are friendly and helpful.
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Twinway LGV Driving School
another fab stay here for my dog Charlie. I would not book him in anywhere else now. he loves to go and all staff are really friendly and care for him as if he was there own, the rooms are perfect and the ares is lovely for his daily walks.
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Rachel Meighan
Fantastic service from start to finish, milo will definitely be back for his next holiday, Thank you
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Joan Stephenson
This is the first time my 14yr old cavalier has had to stay in kennels. I looked at a few but chose Hurworth as the staff are lovely, the rooms very clean and modern and there is an covered outside run. I picked him up after 3 nights and he was happy and unphased by the experience. I have already booked 2 more stays for him as can go on holiday knowing he is well looked after, definitely recommend! More...
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sonia ruddock
Amazing place wouldnt take my dog anywhere else staff really care rosie on holiday at hurworth burn pet hotel
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