Bradford
104 customer reviews
SamanthH
Very friendly engineer, was tidy & he cleaned up well after the job fantastic service thanks
Reviewed on Yell
AlishaH-21
Happy with the service fixed my boiler
Reviewed on Yell
ThereseP-4
Engineer diagnosed very quickly a faulty hot cylinder tank. Very careful to explain and show where the problem was.I subsequently booked him again to replace the hot water cylinder he worked efficiently and finished with an explanation of what he had done, and additionally put in an extra cut off for the water to make things easier for future plumbers or if I had a problem with the cylinder in years to come. Excellent work, clearing up and cleaning up afterwards. I recommend heatcare for being quick to react and excellent customer service. More...
Reviewed on Yell
LouiseN-80
Genuine guy. Honest and hard working. My questions and concerns were answered fully and I felt at ease with the whole experience. Very clean and tidy with lots of humour in the mix. Thank you so much. More...
Reviewed on Yell
JasonL-244
Wonderful job! Really pleased plumber repaired a Diy job that I tried to fix that wen all wrong, put my mind at peace when he arrived, Top knotch.
Reviewed on Yell
ChloeB-401
Had a emergency gas leak how marvellous to find a reliable company to put things right. From my first phone call, to the engineer leaving my property, The engineer was polite, friendly and efficient, he left my house clean and tidy.
Reviewed on Yell
KatyM-60
Came out to me in late Sunday eveieng for a water leak, Friendly, competent engineer. Very satisfied, thank you.
Reviewed on Yell
CharlotteC-2162
Ismail is a fantastic guy. He fixed the problem and was also a caring medic when I hit my head while he was here. Great service .
Reviewed on Yell
BeverlyP-14
The engineer provided an all round good service, friendly, presentable, and very knowledgeable and capable which helped me relax considering the serious situation of a major gas leak.
Reviewed on Yell
KatieS-350
Excellent service. The engineer who carried out the work was efficient, curtious and friendly.
Reviewed on Yell
JenniferT-98
Plumber was lovely , replaced our tap in record time and was very reasonably priced as he arrived the same day of booking, very pleased :)
Reviewed on Yell
BiancaB-20
Highly recommended. Got our gas back on within 1 hr of calling after we had been left without any supply for 24hrs as a result of appalling service from EDF energy.
Reviewed on Yell
PeterHarvey
Nice guy, full of information and suggestions. Thank you
Reviewed on Yell
PatriciaM-204
I had a sudden boiler breakdown on a bank holiday weekend which left me without hot water or heating. I contacted Ismail and within an hour he arrived. Engineer knew straight away what the problem was and luckily had the part on his van and soon had my system working again. I found the engineer very courteous and helpful from my first phone call through to completion. Thankyou, you have my heartfelt gratitude for your good service More...
Reviewed on Yell
MartinS-627
Excellent service arrived within a few hours and pinpointed the fault with my boiler, had part on van fixed right away. Fantastic
Reviewed on Yell
ElizabethS-3224
Wow!! Definitely no fuss, Excellent service from start to finish friendly and courteous plumber job.
Reviewed on Yell
DamianJ-13
Ismail is a really nice guy, came today on super short notice (within an hour) and saved my life. Quickly solved the problem on an old boiler and gave me some honest advice. Would definitely use again, highly recommend! More...
Reviewed on Yell
YasminK-18
Arrived quickly and dealt with a serious gas leak very quickly. The engineer was very patient and helpful to my elderly parents. His promp service was very much appreciated. Best customer service I’ve had in a long time! If I could give 10 stars I would! Thank you again More...
Reviewed on Yell
StevenH-445
We needed a plumber as soon as possible and we were not disappointed! We were advised someone would be within two hours and he was. A very pleasant young chap, cleared up after himself & very helpful.For an emergency plumber the price was very reasonable. Would highly recommend this company. More...
Reviewed on Yell
SobiaK-3
Engineer was polite and helpful to our tenants when he came to fix the boiler. He identified what the problem and fixed our boiler which had been condemned by a previous plumber. Once the job was completed he phoned me, as the landlady, to explain all that he had done. Well done More...
Reviewed on Yell
JasonR-1108
Leaking boiler, engineer was really friendly and helpful. He happily fixed the boiler, a previous engineer had just told me to replace it, It was very much appreciated. He took the time and had the skill to do a good job More...
Reviewed on Yell
Kelly-Ann-1985
From the very first phone call till the day of putting the new boiler in excellent polite service. Kept me informed every step of the way . Answered any questions I had with homes reliable answers and put my mind at rest. The engineer arrived on time and even shook our hands was polite clean and tidy. Thankyou. More...
Reviewed on Yell
FoziaA-13
Called to have my boiler repaired, engineer came out the same morning and job completed by lunch time , friendly engineer who explained everything he did . This the second time we've used them. More...
Reviewed on Yell
JacksonS-17
Excellent Service Called on Sunday 9pm had a leak coming through kitchen ceiling. Response time was excellent Very professional and friendly. Found leak and repaired. Saved the night. More...
Reviewed on Yell
LornaM-112
Amazing service, engineer sorted out some major faults with my gas fire, that another plumber left. Feel safe now
Reviewed on Yell
GrahamC-320
I phoned a few plumbers when my kitchen ceiling started leaking and you were the only ones who could fix it the same day, arrived fast. He spotted not 1 but 2 leaks and tidied up after he finished. I would definitely call you again with any plumbing issues and recommend you to friends and family. More...
Reviewed on Yell
Markjones
The engineer arrived at the arranged time and sorted the problem quickly and professionally. He gave us advise of what to to if the problem occured again.
Reviewed on Yell
KatrinaL-18
Having been let down by a engineer a quick phone call and I was all booked in on a Sunday too. Within the next few hours the engineer came, then my problem was swiftly dealt with, resolved efficiently and professionally.
Reviewed on Yell
DianaF-28
Very impressed with a job well done , very quickly and efficiently and such a polite and very friendly young man. Thanks
Reviewed on Yell
AndrewT-491
Called late in evening my home insurance company as my boiler was leaking, They sent A very pleasant young man. He was very professional and polite and friendly. I felt very comfortable in his presence. Fixed my leaking boiler as he had the parts on van. Thanks More...
Reviewed on Yell
SamanthaE-68
Very Fast service I called with a boiler emergency within 40 minutes heatcare was with me sorting out my problem, engineer was very good at what he does I just can't fault them will definitely use them again.
Reviewed on Yell
SineadM-39
Has a problem with the water heating , Mohammed responded in the timescale agreed. Diagnosed and fixed the fault quickly. Great service and just as important a nice fella too , would thoroughly recommend.
Reviewed on Yell
MatthewS-366
Mohammed was send to my boiler breakdown through insurance company. Engineer arrived on time really polite job done within 30 minutes heating up and working. I was so impressed with the service. Thanks More...
Reviewed on Yell
LauraT-220
Brilliant and efficient service. Found and fixed a gas leak within a couple of hours and came to us straight away late in the evening during the extremely cold weather. Very thankful and would definitely recommend. More...
Reviewed on Yell
ChrisM-1427
Excellent service, Good timing, very efficient communications. Very competitive costings. Charming engineer who was prompt, kept me informed, did a good job, cleaned up after himself.
Reviewed on Yell
SameraA-2
The engineer talked me through every step of the way and fixed all my issues and with the radiators and boiler. Very efficient and professional. Would definitely recommend them!
Reviewed on Yell
AudreyP-22
Fantastic service from Ismail who explained everything honestly and clearly. Very professional and confident in his work. Will use again and recommend to everyone
Reviewed on Yell
KarinaG-8
On Christmas morning we had a leak on our boiler panicking phoned Heatcare. The engineer was courteous and helpful and prevented a situation which would have caused severe problems as we were due to host Christmas day lunch at our house. Thanks Life Saver
Reviewed on Yell
StewartJ-13
We phoned for our 90 year old mum who had a leak on her boiler , as we live miles away. Good fast friendly service. Engineer phoned with an ETA and his name both to us and Mum. Excellent service fixed the leak, saved the day mum was really please with the fast service. More...
Reviewed on Yell
AndrewC-776
Excellent from point of first contact to engineer fixing the fault.Customer service was good, friendly and professional. Ismail was lovely explained patiently exactly what he was doing. More...
Reviewed on Yell
SaimaK-17
The engineer was a gentleman, very polite and explained how to maintain the system and keep it good in the future. It's all up and running now, a big thank you.
Reviewed on Yell
MarkBarrett
Quick, efficient, very professional keeping us fully informed throughout the visit, Ismail was extremely polite and thoughtful throughout the visit, fully tidying up after himself.
Reviewed on Yell
AngeliqueS-4
Ismail replaced my mum boiler,I cannot recommend him highly enough, not only was he efficient, professional and reliable he was kind and considerate to my mum who is 92 and went over and above the call of duty. The work was carried out to an excellent standard in a timely manner. Thank you More...
Reviewed on Yell
EllaL-8
Cracking service. Very polite on arrival and gave me a full run down of the fault so I knew what was wrong and how it would be corrected. Carried out the work and left the area spotless. More...
Reviewed on Yell
HannahS-250
Very good service. Central heating not working, DIY attempt to fix ended up in leaking boiler and water all over the floor. .. :( Phoned Heatcare for emergency response,Very friendly and professional service from Ismail. Good communication and reliable. Superman saved the day More...
Reviewed on Yell
DavidH-1629
Found the whole experience very good. Ismail who did the work could not be faulted, did the job required and was professional and cheerful with a sound knowledge of what needed to be done to fix the system.
Reviewed on Yell
DaniellaRose
The engineer came out on time, letting us know he was on his way. He knew his stuff, was precise, clean and friendly. He did not mind answering our questions while he worked. And he did not waste time, so as not to cost us more money than necessary. These days a remarkable refreshing rare thing. I will happily recommend More...
Reviewed on Yell
KatieS-241
The engineer who came to repair my defective boiler was friendly and accessible he got down to work immediately and with admirable speed diagnosed the fault and repaired it I was very pleased with the company for their speed and efficiency and would heartily recommend themMany thanks
Reviewed on Yell
Tracymorton
We had a late Saturday Boiler emergency leak Ismail arrived within the hour (as promised). He was totally fantastic and stayed to the bitter end to make sure everything was safe and enough was working until he could get the part on Monday. Then he cleaned up beautifully; and came back Monday to thoroughly sort and repair. Fantastic More...
Reviewed on Yell
MartinW-391
Over the moon with the service. Engineer came out same day. Sorted my problem and resolved the problem very quickly. Will definately use him again if needed and will recommend to friends and family. Superb service.
Reviewed on Yell