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Greenwood Homecare

CB4, Cambridge

(22)
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‘20 Certificate of Excellence, 2020

About

Greenwood Homecare is an independent provider of homecare with branches in Cambridge, Grantham, and Peterborough. We provide a range of personalised homecare services, from daily visitation personal care, to full-time live in care. Our service allows people to stay at home for as long as possible, giving them greater independence and choice, improving their wellbeing, and allowing them to achieve the highest possible quality of life.

7 hour response time

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Reviews (22)

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5/5

22 customer reviews

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19 May 2024

Worked here for 2 years now and the staff and service users are fab. Any issues they are very quick to sort and feel comfortable to approach if I have any problems always a welcoming atmosphere in office and on phone highly recommend

Reviewed on Google Maps

19 May 2024

Fab company to work for! Our customers are not just those we look after, they become part of our extended family the managment team are super supportive and that runs from the RM right up to the director. Regardless of how small the matter may be, its never "below them". Not one person of managment will turn you away or sign post you to someone else, they will take their time to support you. I wish I had known about greenwood beforehand as I would have no hesitation to have them look after my late father. More...

Reviewed on Google Maps

19 May 2024

We have had Greenwood Homecare look after my nan for the last 6 years and couldn’t be happier. Despite living in an extra care facility she is very isolated and so looks forward to her small female care team who come in to her. She regularly has trips out shopping, events and for a cuppa and cake which really lifts her mood. She does very well for 97 but these visits give her a much needed boost. The carers are caring and friendly and the office management team are helpful and deal with any concerns swiftly. We really couldn’t do without them! More...

Reviewed on Google Maps

19 May 2024

I have had the best experience with greenwood. The most friendly team and very helpful in all aspects . It is very enjoyable working in this company☺️

Reviewed on Google Maps

19 May 2024

It’s been 6 years since I joined Greenwood and this has been the best company I have ever worked for.

Reviewed on Google Maps

19 May 2024

I've worked for Greenwood homecare for just over 3 years. Greenwood have such a passionate manager, I can't praise them enough and great team of carers that all work together to provide excellent care, up to date training and full support whenever needed. It's like a big family. And thank them for making me the experienced carer I am today. Greenwood is an excellent company who provide excellent care. More...

Reviewed on Google Maps

19 May 2024

Having joined the company last year, I can honestly say I have been welcomed and feel part of an amazing team. The induction/training is exceptional, any further training or support is always available. The team across all branches are friendly, knowledgeable and supportive. The management team are very approachable and place the customers and staff at the heart of everything they do. Whether you are looking for care for a loved one or a career in home care, I would highly recommend Greenwood Homecare. More...

Reviewed on Google Maps

1 February 2024

I would like to publicly thank Greenwood’s for the exceptional care they have provided my mum for almost 3yrs. The carers we have welcomed into our home exceeded our expectations from the get go, they are truly special & I feel blessed to have gotten to know you all over the years, thank you from the bottom of my heart ladies!

Reviewed on Google Maps

1 June 2022

At short notice both of my parents needed care visits. Finding a care firm that could take both was getting difficult. All were full. I was thrilled when Jodie said they were able to take both and with suitable times each day. I was able to follow care planned and given via the link on line. I felt very reassured that mum and dad were being well looked after. I couldn’t thank them enough. I have since mentioned and praised Greenwood Homecare to as many as possible. More...

Reviewed on Google Maps

20 July 2021

I am working for some one , whom used this agency- OMG won’t recommend to any one - stay away !!! , Came across to very very rood careers, some people didn’t have a clue what they are doing some didn’t care at all , managements attitude towards family was absolutely disgusting . Seen it all while i was in service users house - seriously stay away from this company More...

Reviewed on Facebook

9 December 2019

We were recommended this company by a friend and did a little more homework, and are so glad we have gone for them. Greenwood are highly professional, and well-organised, and their carers are fantastic. Always very helpful and positive when changes are needed, and given the care can change from time to time this is refreshing. More...

Reviewed on Yell

6 November 2019

As a care agency Greenwood home care are probably the best I've worked for in regards to service user care. They will all go above and beyond to give your loved ones the best quality care they can. They provide a great work life balance meaning no sloppy care and defo no frustrated rushed care workers we are given the time we need to travel and time to spend with your loved ones and even have a chat at the end. Staff literally leave any issues outside your home and the office does have a very open door policy. Highly recommended as a care agency and the quality care is 1000% spot on. As an employee........ Positives Management have always being fair and they do have a open door policy they also try to work with you when things in your life goes upside down and they is no pressure when you need to take immediate time off (no guilt feeling). Pay is fare - someone else out there might pay you a £more and pay you your full travel time but trust me When I say them Companies tend to work you to the ground back yo back calls no time for a break treat you like rubbish. I was on £10 an hour I took a pay decrease and greenwood's defo made me happier at work I was nothing but angry and stressed. Attractive pay is not always the best attraction Negatives... It is frustrating when you are trying to have a serious convosation with office staff and they interrupt you with a repetitive line. Things are said as a suggestion and they then later use it against you to aid the release of your services. Let's just say not even a fit for work note from a gp was excepted as a offer to evidence all was OK. I feel The Compamy had already made there mind up about my future even during my appeal I feel I was heard but almost laughed at even from the beginning when the statement " greenwood's stands by there decision well we will see at the end of this but.. " so as I say looking back I got my appeal beceause you have a right to appeal a decision but it was just to appease me. Coinsidental my termination date was 6 days before my 2 years employment so I could not go through a tribunal. Hand on heart, with all my heart if anyone out there needs care this company is for you if you want to do care and be treated like a human with a family this is the company I doubt you will find better. When you weigh up the pros and cons. It's almost all Positive one irratating factor and 1 factor where I feel I wasn't given a fair shot. P. S I'm now a cleaner 3 weeks no issues at all. It's probably a higher impacted job to be fair. Hope it goes well guys and the world is kind to you More...

Reviewed on Facebook

29 May 2019

Reviewed on Facebook

29 August 2018

I cannot recommend Greenwood highly enough. All their care staff are friendly, and keen to help. The management are organised and efficient, and whenever we have wanted rota changes, they have always been handled. All in all, a great service.

Reviewed on Google Maps

26 May 2018

Great carer for my grandma after she came out of hospital. Reliable and friendly

Reviewed on Google Maps

3 July 2017

Greenwood have provided excellent care and support for my family friend. Their staff are professional and dedicated staff, always arriving on time and taking the time to add the personal touch. I thoroughly recommend

Reviewed on Yell

14 June 2017

Reviewed on Facebook

14 June 2017

Reviewed on Facebook

13 June 2017

Reviewed on Facebook

13 June 2017

Reviewed on Facebook

13 June 2017

Reviewed on Facebook

24 May 2017

I hired Greenwood Homecare to look after my elderly mother while I was abroad for a few weeks on business. Their service was fantastic, right from the initial meeting through to the delivery of their care. My mum spoke very positively about the carers looking after her, finding them friendly and trustworthy, and able to take the initiative. I felt like my mum was in safe hands while I was away. Great team who clearly care about what they do - would definitely use again and recommend to others. More...

Reviewed on Yell

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