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Getting IT Working

Otford

(19)
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About

Getting IT Working are an IT support service company based in Otford, Kent.

Sustaining cost effective services to the commercial sector and domestic users, we specialise in managing complete systems, providing maintenance services, hardware & software fix's, installs and repairs.

We are not only Getting IT Working, we are Getting YOU Working!

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16 hires on Bark

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Reviews (19)

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5/5

19 customer reviews

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verified
6 February 2023

Digital Home Networking

Very satisfied with Mark. He came immediately after the call and done the job quickly. Recommend him.

28 November 2022

Mark repaired the DVR element of our security camera system and also upgraded our home wifi arrangements. Very happy with the work done, and his charges were very reasonable. I'd certainly recommend him to others. More...

6 November 2022

Mark is a true professional. He responds to queries promptly, turns up on time and gets the job done. I would highly recommend Matt for all your home CCTV solutions.

verified
1 April 2022

Computer Repair

Mark carried out an excellent job getting my HP laptop running again. Will need to use Mark again for an additional problem early next week. Thanks Jeff Brooker

verified
16 March 2022

CCTV Installation

Mark installed cameras and intruder alarm.
He did a great job. Explained everything in detail.
Great job
Would highly recommend

verified
14 March 2022

CCTV Installation

This company were very prompt, professional and informative.
Two guys came to fit our CCTV system and nothing was too much trouble, excellent service and great attitude.
Would definitely recommend this company without hesitation.
More...

verified
10 March 2022

CCTV Installation

Knowledgeable, reliable, efficient & easy to engage with. They are good at understanding customer needs.

verified
10 March 2022

CCTV Installation

Knowledgeable, reliable, efficient & easy to engage with. They are good at understanding customer needs.

verified
1 March 2022

CCTV Installation

First class service had cctv fitted by Mark.Very happy with the job he did.Very friendly and professional.Highly recommended does a great job. Set everything up for us on the app and explained everything thoroughly. More...

verified
20 February 2022

CCTV Installation

Mark & a colleague arrived on a date agreed . All aspects were thoroughly talked through & any questions we had were answered with confidence . We were not pressured in any way to have the job done , in fact Mark even said ‘ have a try yourself if you would prefer ‘ this proved to us that Mark was genuine & was once more proved once the job was carried out just as we wanted it , would recommend for sure 👍 More...

verified
9 February 2022

CCTV Installation

Mark was asked to provide advice about an appropriate CCTV system covering 3 entrances to my property including the rear entrance to the garage at the back of the garden and a parking location on the road at the front of the property. Mark surveyed the property and suggested solutions and explained them patiently to an unsophisticated person who didn't really know what is involved or how things worked. Mark devised an economically suitable system and then installed it in a day while patiently explaining what he was doing and why. He then tested and demonstrated the system and cleaned up behind him.
Mark and Getting It Working were courteous and helpful and left me feeling reassured and confident in the advice and product.
I have no hesitation in recommending Mark and Getting It Working Ltd.
More...

19 January 2022

Getting IT Working is our IT support provider that delivers a good service level. The engineer is professional and friendly and provides full support to our business.

18 January 2022

Getting IT Working has been doing IT work for us for a number of years now and always do a great job. Very knowledgeable and easy to contact.

18 January 2022

It was so good to work with a professional company. Talked IT that I could understand. Completed work on time and budget, I'm 100% happy with the excellent service

18 January 2022

I requested support from Mark at Getting IT Working to help migrate my WordPress site from my previous host to a new location. Mark guided me to a new host that supports my platform and is half the price I was paying previously. It was carried in the timeframe he offered, and the price was very reasonable. I will be using Getting IT Working for all my website and domain needs going forward! More...

18 January 2022

Getting IT Working have been our Computer Network and VoIP Telecomms system Service Consultants for a number of years. Communication and response times have always been excellent and we have been very happy with the services provided, we would have no hesitation in recommending their services.
Andrew Scott
Director
DAC Architects
More...

18 January 2022

We have used Mark for advice across a variety of IT topics. Over several years he has installed our growing Wi-Fi network requirements and more recently he upgraded our phone and IT systems following our connection to fibre high speed broadband. Mark provides understandable advice about IT matters and then delivers what is required. Subsequently he remains available to respond to the inevitable queries that arise within our IT business systems more generally. More...

18 January 2022

I need help on a number of issues but mainly just organising my IT to make working life much easier but also moving to a server which added extra security and freed up space on Laptops. Mark is professional efficient and in my view reasonably priced - we got it sorted More...

18 January 2022

Knowledgeable, reliable, fast and trustworthy

Q&As

I love helping resolve IT issues and working with customers on their IT needs. I am very practical, not just your average IT guy, you will often also see me installing CCTV and Security systems as well as setting up complete IT Networks.

I wanted to be my own boss. Having been made redundant, I didn't want to be put in that situation again.

I am polite, friendly and want to help. This is not just my job, its also my passion.

Both remotely and on-site, but I do recommend a person to person visit on the first introduction so you can meet face to face so you know who is helping you and that they are trust worthy.

mainly worked remotely but if on-site is needed. Always PPE and hand washing with sanitiser. Also keeping up to date with testing to ensure I am safe and not going to pass it on.

Services

Getting IT Working are a small ICT Support service company based in Otford, Sevenoaks. We provide services such as:
• Complete IT Support from desktop to server infrastructure, printers, mobiles, telephones, networking
• Complete VoIP telephony services and hosting
• Online backup services
• Anti-Virus protection services
• IP CCTV Installations and support
• Structured CAT network cabling
• Website hosting domain hosting, design, and building

IT monthly support retainers £100 per month (complete IT support of all devices)
VoIP services £10 per month.
Online backup 20p per gigabit of data
Anti-Virus £40 per year
IP CCTV installations £500
Structured cabling £3 per meter
Website design £700

We really are Kent’s one stop shop for small businesses and serve all home counties. With many companies offering recommendations and referrals for us, maybe give us a call if you need that extra bit of support or need more from your current provider.

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