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CreatingMedia

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About

Over 20 years and 100s of wonderful clients we enjoy working with businesses both Micro/SME through to PLCs. Creating Media has over 30 FIVE STAR Google reviews and we have 92 LinkedIn reviews as well - we have only just joined BARK. Creating Media are South Wales, Borders and South West England based but have National clients as well.

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Verified business
Icon/Elite Pro Created with Sketch. Elite Pro
15 hires on Bark
16 min response time

Reviews (8)

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5/5

8 customer reviews

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16 January 2022

They designed and printed our vouchers, couldn't be happier! They look fantastic! Quality is spot on and very quick and efficient design process, would definitely recommend!

Reviewed on Facebook

28 October 2021

We have worked with Creating Media since establishing our business 5 years ago. They took us through the whole process of designing a brand that was right for us along with developing our website. They continue to look after our website and brand needs and are always quick to address any queries or issues. Can highly recommend. More...

27 October 2021

Amazing service from Creating Media. We are so pleased with our new website and have had lots of positive feedback. The team were always happy to help and create exactly what we needed.
Highly recommend!

27 October 2021

Very professional and helpful and would definitely recommend.
Thank You

26 October 2021

Haddon and his team designed and implemented a web site that included a secure back end for the membership area as well as the public front end.
There are many features such as taking credit card payments, but what is especially useful is the facility to add new items directly by different members of my team.
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verified
3 May 2021

Logo Design

Haddon of creating media was very prompt in replying to my advert and provided me with everything I was looking for in a logo. He took time to discuss ideas and get the required result. I would definitely recommend him to anyone who requires the services he provides and I will be using him for other projects in the future. More...

verified
23 April 2021

Web Design

Creating Media engaged immediately, professionally, and without a hard sell.

Creating Media spoke at lengths about my project to fully understand and replay my requirements. Creating Media were able to support my project in line with my advertised budget, but can also provide many other media and print services that I will utilise as my business grows.

The Creating Media team are friendly, responsive, and knowledgeable.

I will use this Creating Media for all my business 'media and print' needs going forward.
More...

19 April 2021

Fantastic service for my new logo and website, exactly as I wanted. Great prices and very responsive. Will use them again and highly recommend.

Q&As

A great website combines form and function seamlessly. Whether you’re building a personal blog, an e-commerce platform, or a corporate site, certain characteristics set outstanding websites apart.
Design:
Engaging Color Schemes: Colors evoke emotions and capture attention. Choose a harmonious color palette that aligns with your brand identity.
Appropriate Fonts: Opt for web-safe fonts that enhance readability across devices. Proper font sizes and spacing matter to.
Visual Hierarchy: Arrange elements strategically to guide visitors’ eyes. Use contrast, proportion, and whitespace to create an organized layout.
Functionality:
Easy Navigation: Visitors should find what they need effortlessly. Clear menus, intuitive links, and a logical structure enhance navigation.
Good Page Speed: Slow-loading pages frustrate users. Optimize images, minimize code, and use content delivery networks (CDNs) to improve speed.
Responsive Design: Ensure your site looks and functions well on various devices—desktops, tablets, and smartphones.
Features:
Security Protocols: Implement SSL certificates, firewalls, and secure hosting to protect user data and build trust.
Structured Data: Use schema markup to help search engines understand your content better and display rich snippets in search results.
Clear CTAs (Call to Action): Encourage users to take specific actions—whether it’s signing up, making a purchase, or contacting you.
SEO (Search Engine Optimisation):
Optimised Content: Use relevant keywords, meta tags, and high-quality content. Regularly update your site to keep it fresh1.
Mobile-Friendly Design: Google prioritizes mobile-friendly sites. Ensure responsive design and mobile-first thinking.
User Experience (UX):
Simple Inquiry and Checkout Process: If you’re running an e-commerce site, make it easy for users to inquire about products and complete purchases.
Up-to-date Content: Regularly update your site with fresh content. Outdated information can harm credibility.
Quality Visuals: Use high-resolution images and videos to engage users. Visuals convey messages effectively.
Remember, a great website isn’t just about aesthetics—it’s about meeting user needs, providing value, and leaving a positive impression.

When beginning a new design project, asking the right questions is essential for understanding the client’s vision and requirements. Here are 20 crucial questions that designers should ask their clients:

What’s the inspiration behind this project?
Understanding the client’s motivation helps you grasp their vision and why they seek your design expertise.
What are you trying to achieve with this project?
Clarify the project’s goals and objectives. What outcomes do they expect?
What are your expectations for the final design?
Discussing expectations ensures alignment and avoids surprises later in the process.
What is your mission or core purpose as a company?
Understanding the client’s brand values and mission informs your design choices.
What are the strengths of your business?
Highlighting unique selling points helps you create designs that emphasize these strengths.
Who are your top competitors?
Analyzing competitors’ branding and design strategies provides valuable insights.
What do you like or dislike about your existing branding?
Learning from past experiences helps you avoid pitfalls and build on what works.
Who is your target audience?
Define the audience demographics, preferences, and behaviors to tailor your design.
What are the key messages you want to convey?
Understand the core messages the design should communicate.
What are the technical requirements or constraints?
Discuss any specific formats, sizes, or platforms the design will be used on.
What is your preferred color scheme?
Colors evoke emotions and play a significant role in branding.
Do you have any existing brand guidelines?
Consistency with existing branding is crucial.
What tone or personality should the design convey?
Is it playful, professional, or minimalist?
What are the deliverables and deadlines?
Clarify what you need to produce and when.
What budget and resources are available?
Understand any limitations or constraints.
What cultural or regional considerations should we be aware of?
Designs may need to resonate with specific cultural contexts.
What assets (logos, images, etc.) do you already have?
Utilize existing materials effectively.
What is the approval process?
Understand how feedback and revisions will be handled.
How will success be measured?
Define KPIs or metrics for evaluating the design’s impact.
What is your preferred communication style and frequency?
Establish clear communication channels.
Remember, these questions foster collaboration and ensure that your design aligns with the client’s vision and goals.

As a small design team of four, our creative process is a dynamic blend of collaboration, ideation, and execution.
Creative Briefing:
Begin with a thorough understanding of the project. Gather insights from stakeholders, clients, and team members.
Define project goals, target audience, constraints, and desired outcomes.
Research and Exploration:
Dive into research—market trends, user preferences, and competitors.
Explore inspiration—gather mood boards, reference materials, and case studies.
Brainstorm as a team—share ideas, challenge assumptions, and explore possibilities.
Conceptualisation and Ideation:
Sketch, mind-map, and create rough drafts. Encourage diverse perspectives.
Discuss concepts openly, allowing for creative collisions.
Prioritize feasibility, alignment with goals, and uniqueness.
Prototyping and Iteration:
Build low-fidelity prototypes—wireframes, paper mockups, or digital sketches.
Test ideas with team members and gather feedback.
Iterate based on insights—refine, tweak, and enhance.
Design Execution:
Translate concepts into high-fidelity designs—visuals, layouts, and interactions.
Collaborate closely—UI designers, illustrators, and copywriters contribute their expertise.
Maintain consistency across all assets.
Feedback and Refinement:
Present designs to the team and stakeholders.
Gather constructive feedback—both positive and critical.
Refine based on insights—address pain points and enhance strengths.
Finalisation and Handoff:
Prepare final deliverables—pixel-perfect designs, style guides, and assets.
Ensure seamless handoff to developers or other relevant teams.
Document design decisions and rationale.
Reflection and Learning:
After project completion, reflect as a team.
What worked well? What could be improved?
Capture learnings for future projects.
As a small team, our agility, communication, and shared passion drive our creative process. Each member contributes a unique perspective, making your designs richer and more impactful.

As per the questions I would ask a client when starting a new project above
Objective and Business Goal:
What is the purpose of the project?
Project Deadline and Milestones:
When is the project due? Are there any critical dates or time constraints?
Existing Branding and Guidelines:
Do you have brand guidelines or existing materials?
Target Audience and User Preferences:
Who is the intended audience? What do they like/dislike?
Technical Requirements and Constraints:
Any specific formats, sizes, or platforms to consider?

As a creative director with a passion for web design, graphic design, marketing, and photography, my role is multifaceted and rewarding.
Crafting Artistic Visions:
As a creative director, I shape the artistic vision for projects. Whether it’s a website, a marketing campaign, or a photo shoot, our ideas come to life through my team’s work.
Collaboration and Leadership:
Leading a team of designers, marketers, and photographers allows me to collaborate, inspire, and guide their creativity. The synergy of diverse talents fuels our projects.
Problem Solving and Innovation:
Every project presents unique challenges. I thrive on finding innovative solutions—whether it’s a captivating website layout, a compelling ad, or a striking photograph.
Impactful Branding:
My work directly influences how brands are perceived. Crafting a cohesive brand identity across various media channels is both strategic and artistic.
User Experience (UX) Design:
In web design, creating seamless user experiences—intuitive navigation, engaging visuals, and responsive layouts—is immensely satisfying.
Visual Storytelling:
Graphic design and photography allow us to tell powerful stories. Each image or design element communicates emotions, messages, and narratives.
Marketing Strategy:
Crafting marketing campaigns involves understanding consumer behaviour, market trends, and business goals. Our strategic decisions impact brand growth.
Seeing Our Vision Come Alive:
Witnessing a website launch, a successful ad campaign, or a captivating photo series is immensely gratifying. It’s the culmination of our creative vision.
Variety and Adaptability:
No two days are the same. You switch between design critiques, client meetings, photo shoots, and marketing brainstorming sessions.
Continuous Learning:
The creative field evolves rapidly. Staying updated on design trends, marketing tools, and photography techniques keeps all our skills sharp.
Inspiring Others:
As a creative director, I work to inspire our team. Seeing their growth and witnessing their passion fuels my own enthusiasm.
The Intersection of Art and Business:
Balancing aesthetics with business objectives is an art form. Your work impacts not only visuals but also bottom lines.
My role as a creative director bridges imagination and strategy, making your job both fulfilling and impactful.

We carry out both face to face and remote design and marketing services.
Virtual Consultations:
We conduct virtual meetings with clients on a variety of platforms. We discuss project requirements, share screens, and collaborate on designs on a daily basis.
Digital Collaboration Tools:
We use tools like Figma and the whole Adobe Creative Cloud for collaborative design work. We share files, gather feedback, and iterate remotely.
Photography Services:
We also offer remote photography services. Clients frequently send us product samples or briefs, and we create high-quality images remotely and on-site as well.
Marketing Campaigns:
We develop marketing materials—ads, social media graphics, and email campaigns—remotely.
Client Communication:
Daily, we utilise video calls, emails, and project management tools to stay connected with clients.
Remember, the digital landscape allows you to provide design services from anywhere, connecting with clients locally, nationally and even globally. Marketing should know no boundaries! We have embraced remote work as it expands our reach, allows global collaboration, and adapts to the ever-evolving digital landscape.

Services

Through building relationships and getting to know our clients Creating Media identify their business requirements, brand values and brand personality, and discuss how best to move forward with their business. We then create personalised brand identities and logo designs which communicate these clearly to your target audience. Brand Design Specialists Your brand identity is your company’s personality and voice, influencing how you are perceived. As the saying goes, ‘you never get a second chance at a first impression’. Your brand’s corporate identity is often your audience’s first impression, and could be the make-or-break factor in deciding whether they call your business or a competitor. We have fantastic knowledge of the business market in Monmouthshire, Newport, Cardiff, Gloucester and Bristol so are uniquely placed to create your logo design and corporate identity to fit within the local or national market. Take a look at our Logo Design Portfolio to see examples of our wide range of logo design work. Creating Media aim to create a unique brand identity that will set you apart from your competitors, and inform your customers of your core values and specialism. In creating a recognisable brand image we help to generate recognition and familiarity in the company, and thereby forming trust within your customers, generating return business and word-of-mouth reputation. If you have any queries on how we can improve your brand stategy or to talk to us about our logo design packages get in touch today.

Web Design Chepstow, Monmouthshire, Newport, Cardiff Creating Media have over 15 years design experience which we can apply to creating an eye-catching, easy-to-navigate website that is unique to you, including creating Search Engine Friendly Websites. Our fantastic in-house team of experienced heavyweight web designers and web developers give a broad spectrum of talent, both creative and technical, and always work to the highest of standards. We love designing web pages that are purposeful, beautiful and practical, giving each visitor an engaging experience. We also design using new technologies, such as responsive web design and mobile website design and e-commerce solutions. Creating Media’s websites are tailored to your individual needs and aims, developed after in-depth consultation and utilising our expansive knowledge of the market in South Wales and the South West, including Monmouthshire, Newport, Cardiff, Bristol and Gloucestershire. This is especially true of our work within specialist sectors, including Engineering, Industrial, Security, Environmental and Education clients. Anyone operating in the Food & Drink sectors should also look at our sister brand ‘Umami’ – making use of our particular niche knowledge and experience within the food & drink sector. Websites are our passion – Take a look at our web design portfolio and then give us a call to discuss yours!

With the rise of tablets and iPads it is important to have a first-class website that suits your audiences browsing needs. Creating Media will ensure you are at the cutting-edge of responsive web design. Responsive websites fluidly adjust to the size of screen it is being viewed on – suiting your audience no matter if they browse with a large hi-res screen, small netbook, tablet, reduced window width and even games console browsers. With more devices and operating systems than ever, it is essential that you focus on your customers needs. Creating Media are based near Chepstow in Monmouthshire, and love to create forward-looking websites to allow our local clients in Newport, Cardiff, Gloucester and Bristol keep up with the leading business websites. Please call us to discuss your audiences needs and how to make your website responsive.

Many people now use smartphones, so it is essential that your website looks attractive and easy to navigate on a mobile. Creating Media integrate the design for your mobile website with your existing website and create an innovative new way for your audience to browse. We also work as app developers for Android and iPhone. This is still new technology and Creating Media are excited to explore and embrace its possibilities together with our clients. Mobile browsing is expected to overtake desktop-based browsing within 3 to 5 years, and is already a significant competitor, so there has never been a better time to develop your mobile website or mobile app. Mobile Website Developers We are able to develop smartphone websites or apps for clients across the country, but particularly work with clients in Monmouthshire, Cardiff, Newport, Bristol and Gloucestershireas we know the business environment well in these areas. Are you falling behind your competitors? Contact us to discuss your mobile browsing presence.

With more websites online than ever it is essential that you use effective Search Engine Optimisation, or SEO, to reach the first pages of google and other search engines. Most users only look at the first few search results, so SEO is one of the best web marketing tools out there, hence why it is sometimes known as Search Engine Marketing or SEM, and can drive more potential clients to your site. It is little use having a fantastic website if no-one can find it! Think of it as having prime retail space in a busy high street, rather than a little shop hidden down an alley. Website Optimisation Tools We use ‘natural’ or ‘organic’ SEO, as well as paid PPC adverts, so your site will reach high listings on its own merit. This involves adjusting the web pages ‘source code’ and sitemap, the invisible skeleton of the website that search engines read, optimizing the visible text to include regularly searched terms, or keywords (i.e. your business type and location) and increasing your company’s overall web presence by adding directory listings and other ‘backlinks’. We also offer an analytics service so you can monitor how your traffic increases as you improve your search rankings. We are SEO specialists in local SEO, and can help your website rank in Chepstow, Monmouthshire, Newport, Cardiff, Gloucester and Bristol If you need to climb the google rankings then get in touch to discuss our SEO packages.

Creating Media are skilled in designing fully customised online shops for clients across Monmouthshire, Newport, Cardiff, Gloucester and Bristol. Using our platform clients are able to easily manage their products, offers and customer groups, and have fantastic compatibility with PayPal, Secure Trading, and UPS to handle payment and shipping internally if required. Online shops Creating Media have created many e-Commerce sites using our versatile platform which has many benefits for SEO, ease of use, compatibility and loading time. Creating Media have designed online shops for a wide variety of clients, including Brakes Catering Equipment who took over £250k per annum, to our most recent eCommerce client Defcon 1, a specialist airsoft startup still populating their shop and developing their range. This shows just how adaptable the platform is, allowing your business, turnover and product range to grow without needing to change platforms. However, the platform is also fully customisable to look bespoke to your business – Creating Media never use templates! Our experienced design team and understanding of your business will help to make your website exactly fit for purpose and attractive. Once we have designed the visuals for the shop, we will hand over log-in details for the back end system. This will allow you to add and manage products and most website content. We will hold training at a venue of your choice (e.g. our office, your office) to show you the basics of the system, and then offer phone and email support for 3 months after your site has gone live, just to tackle any teething problems. The back end system is also tested across various devices and all main internet browsers, so however you use the web you should have no trouble accessing the system. The product options built into CactuShop are extensive. The system allows customers to choose between multiple currency options, letting the built-in real-time exchange rate take care of everything automatically. Products are automatically fed to Google, meaning that they appear in searches. The back end system also allows you to create bulk discounts for certain items, or customers groups who get different prices (i.e. trade clients who receive wholesale discounts). There is also an easy way to create special offers and promotions whenever you like – perfect for slow times of year when customers need that extra incentive. When it comes to shipping you have the option to allow real-time UPS shipping quotes to customers, meaning that you don’t have to worry about changing shipping costs. If you find the idea of ecommerce daunting and need a helping hand with selling online then contact Creating Media today.

Creating Media have introduced a blended design & marketing service to give our customers, new and existing, the opportunity to take advantage of a selection of our creative ideas and wide range of services for a manageable regular monthly fee. The mix of services is fully bespoke to each client, for example some may wish to focus on the digital marketing channels of social media, AdWords and SEO, while other may wish to incorporate website management and regular graphic design work to keep their direct marketing fresh and up-to-date. All of this can be designed based around your business aims, and also flexed from month-to-month as your business needs dictate – for example one month you may require a larger graphic design project, or you may be promoting an exciting development within your business (e.g. product launch or event) and need to have a more intensive month using the blend that suits. You will have a close relationship with our Creative Director and/or Sales & Marketing Director as your personal Account Director, and regularly discuss direction and requirements for your marketing with them. Your Account Director would use their years of marketing experience and expertise to develop ideas for various campaigns, based on your aims for your business. They will then personally manage an experienced team consisting of a graphic designer, web developer, programmer and illustrator assigned to work on your account, so all team members working on your account would be highly familiar with your brand style and marketing aims. This allows much more consistency across your full suite of marketing, and gives you a single point of contact for all your work, whether it is website, graphic design, social media, SEO, PPC, illustration, email marketing, infographic, photography, print design or anything else from our suite of design & marketing services.

Our extensive print design experience puts us in the best position to create the best quality and price for your print media, from business cards to brochures and much more. Good quality print speaks volumes about your business values, and is an indispensible a marketing tool. Business Printing Creating Media has grown out of a company that specialised in traditional print media, before the rise of digital design and websites. Therefore we love connecting with our roots and offering great publishing and printing work. Our close connections and buying power means we command the best prices from trade-only commercial printers who produce the best quality of work for your needs. We work to deliver the highest quality for your budget, as this is a tangible way of creating a good first impression and brand image. We can handle the entire process, through design, copywriting, proofing and overseeing the final print, offering you total peace-of-mind and reducing your workload. This service works particularly well with local clients in Monmouthshire, Cardiff, Newport, Gloucester and Bristol, but we are also able to offer our printing services anywhere in the country. Professional Printing Just some of the mediums we are able to print include brochures, catalogues, business cards, packaging, roller banners, signage, magazines, folders, business stationery such as letterheads, leaflets, flyers, posters, in fact any printed collateral material. We work with a variety of methods including lithographic (or litho), digital printing, litho offset, binding, screen printing, copywriting, publishing, spot UV and double sided printing. Need print work? Talk to us.

Everything Creating Media does comes under the banner of graphic design - creating effective and innovative visuals to speak more than words can. Professional Design Agency Graphic Design is all around us, and influencing us all the time. Creating Media speak graphic design, and are able to use our extensive knowledge to benefit your business through your logo, online presence, business stationery, print work, packaging and so much more. We can design anything, including infographics, brochures, stationery, packaging, adverts, signage, exhibition stands, business cards and web elements such as banners and icons – take a look at our graphic design portfolio for some examples! Our design studio is based near Chepstow in Monmouthshire, and we work across South Wales and the South West, including Newport, Cardiff, Gloucester and Bristol Are your current marketing materials struggling to convert? Contact us to discuss your graphic design needs.

Creating Media are able to create fresh images with our top-of-the-range professional photography equipment and extensive specialist experience. These are indispensible in showing your business to the best of its potential. Photography Studio Good, consistent photography direction across your branded materials and website creates a cohesive brand image, indispensible to generating familiarity and trust towards your business. Creating Media can create unique, attractive images for your business either in a photography studio setting, or on location (for example your business premises or event). We can create product photography, advertisement photography or corporate photography for your website and printed materials. Our photography studio is based just outside Chepstow in Monmouthshire, and we can work across Cardiff, Newport, Bristol and Gloucestershire, as well as further afield if required. Are you using mobile phone pictures and stock photos? Give us a call to give your image stock a personalised makeover.

Encompassing our experience in graphic design and print, Creating Media are able to design exciting and attractive exhibition stands for a range of businesses, making you stand out in the most competitive environment. Creating Media are able to manage the process from start to finish, establishing your needs through consultation and relationship-building, designing, proofing, construction and installation. We can also provide all elements, from the body of the stand itself to brochures, promotional items and business cards that are essential in ensuring customers remember you on the day. Creating Media understand that exhibitions happen all over the country so we are able to travel anywhere to install your trade stand. We are helpfully based near Chepstow in Monmouthshire, right along the M4 for easy access across the country, particularly for clients or shows in Newport, Cardiff, Bristol and Gloucester Signage Design and Production Our print credentials mean we can offer the best price and quality for the production of your stands panels and banners, and we can also offer on-site construction for custom work. We can provide you with 2D and 3D designs before the build, ensuring that you have final say over exactly how your finished stand will look. For smaller displays Creating Media can create free-standing roller banners as a cost-effective but still high-quality pop-up solution that is easy to transport and erect in a range of settings. Can we help with your upcoming trade stand? Do you need vehicle decals or shopfront signage? Contact us today.

With a team including illustrators and graphic designers, Creating Media are well placed to create stylish and informative bespoke infographics to promote your business, and can be used online or on printed materials. Data Visualisation Tools Social media is on the rise, and along with it the phenomenon of infographics (also known as infographs or information graphics). You have probably seen an infographic even if you don’t know what it is basically a visual representation of data. As many people absorb information better when it is presented visually, infographics increase the chances that people will remember what you are telling them, and due to the attractive nature of the infographic they are more likely to share it on social media infographics are the new ‘viral’ trend. As a current trend any business in Monmouthshire, Newport, Cardiff, Gloucester or Bristol using an infographic is bound to stand out from the crowd. If you need to visualise data in a more exciting way then get in touch to discuss our infographic design options.

Creating Media can create custom illustration in a range of styles for your marketing materials, websites, book illustration or even logos. These can be anything from small icons to full characters, and can be done in a range of illustration styles, including freehand and digital. Characters in a cartoonist style are always popular with children and the businesses based around them, but sleeker illustrations can give a more relaxed edge to any sort of business from Business Services to Environmental. Graphic Illustration Creating Media’s in-house illustrator will ensure that the tone of your business is never compromised, and make you stand out from the crowd. Any business in Monmouthshire, Newport, Cardiff, Bristol or Gloucester using illustrators is bound to have the individual edge to their marketing materials required to make an impact on potential customers. Get in touch today if you want to add a light-hearted edge to your marketing materials.

Creating Media are highly familiar with the various Social media networks, including Twitter, Facebook, LinkedIn and Google+. We are now able to offer the service of a comprehensive ‘set-up’ of profiles and pages on these networks – including text, images and short, custom URLs. This will give your company a professional and consistent online presence for all of your marketing channels. Fully branded social media pages Having a strong, consistent presence online is key to business these days, and could be the deciding factor in whether you or your competitor gets found first. It is a free tool for marketing, SEO and connecting with leads and clients, and when managed well is invaluable to a business. We know that Social Media can be a daunting prospect, but at Creating Media we make the process simple from start to finish, by advising on the correct channels for your company, setting up the relevant pages and even providing Social Media training for your key team members in the various channels. We can provide this training to clients across Monmouthshire, Newport, Cardiff, Gloucester and Bristol. If you find the idea of Social Media daunting and need a helping hand with profile setup and training then get in touch today.

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