Swansea, West Glamorgan
At Black Oak Cleaning Services, we have one simple task. This is to adhere to the needs of our clients in a friendly, professional manner. It is our aim to be the best and in order to achieve this, we offer a cleaning service that is catered to the needs of the customer, anytime of day, any day of the week.
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2 customer reviews
Ria Hill
Recently had our carpets cleaned throughout our house by Black Oak cleaning! They were amazing. Very friendly and so easy to be in contact with. After having quotes from various places, their price topped them all. Extremely reasonable, and my carpets are looking brand new again! And I have to say, the service from them was brilliant. Will be using them again in the future and already recommending to my friends and family. Thank you, once again. More...
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Paul Francis
Fantastic service from Rebecca and the team for our weekly clean to our offices. Would highly recommend.
Reviewed on Google Maps
How long have you been in business?
I have been cleaning (Domestic and commercial for ten years +) but decided to start my own company in January 2019.
Having the experience, knowledge of the industry and legislation, it has enabled me to build up a fantastic range of clients, with whom uwe have built great relationships with.
Do you bring your own equipment and supplies?
Yes, we supply all equipment and supplies. (Unless the client requests otherwise).
What do you love most about your job?
Customer satisfaction - I love the fact that we can come into someone’s home/ premises and make a difference. With this, we also build great relationships with people and as we do not hire agency staff, we offer the same cleaner to the same client everything, thus ensuring that relationship is built stronger and stronger. Trust is a key element in any business and it’s paramount to Black Oak.
What inspired you to start your own business?
I have been cleaning for other companies for ten + years and decided to do this for myself based on the passion I have for the industry. Again, being able to provide a service and to see the customer consistently happy is a wonderful feeling.
Why should our clients choose you?
Because we simply carry out every task that the client wants, to the highest standard. As I have previously stated, we do not hire agency staff so the cleaner to a clients premises/ property will be consistent, ensuring relationships and trust is built from day one.