65 customer reviews
Simon Richards
I believe this is a family business so it's with a heavy heart that I leave this negative review but I'm fairly certain even 1 star is too much. I feel like this company can be underhanded with people to benefit themselves and are extremely unprofessional. They do not provide all of the information on the process, they've claimed they don't have information that they do, they lied to get me to put down a deposit, when I queried this each member of staff I spoke to became defensive, aggressive and in one case insulting and another threatening. The staff are unable to answer simple questions about company policy or their obligations as estate agents with all questions having to be put in emails that they don't reply to. They clearly haven't listened to anything I have said as they still believe I am frustrated at being rejected, which I'm not, I'm frustrated at being dragged through a terribly explained process and then being treated poorly when it is questioned. In my experience, this is a place to avoid and certainly does not get my recommendation. Cowboys. UPDATE**You can see their 'customer service' skills in the flesh here in their reply as they have managed to get my name incorrect despite it being directly above where they're typing. They also still haven't replied to questions I posed at the time and have chased since. Avoid at all costs. The one thing they are right about is they did refund my desposit within a day - because I made a lot of noise about their poor practices - so don't accept the 3-5 days (or 5-7 depending on how they're feeling or who you speak to) they tout as being the refund time. More...
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alan adam
Very helpful and understanding after the death of a family member. Helped in finding a new property better suited after hard times.
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Emily
Pleasant experience of viewing a lovely property we were hopeful to rent a few weeks ago, let down by the very brazen mention of a deduction from our deposit for (illegal) 'fees' if we were to change our mind, despite expecting us to lay down the full deposit of 2 months rent without seeing any T&Cs. During the viewing, Vijay said we already had all the info we needed for next steps... (an email containing bank details and stating the deposit amount with a couple of attachments regarding affordability and some extra bonuses regarding insurance etc). After the viewing, we requested a tenancy agreement, but later decided against pursuing any further after realising just how shady this is. Luckily our current letting agency had some other options for us. A letting agent is not legally entitled to make any deductions from a tenant's deposit for payment of their own fees. I don't trust this company. More...
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Adubi Wale
Extremely satisfied
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D B
Rented with them back in 2006. Property was filthy on move in, electric wiring was a fire hazard that they had no interest in fixing, and didn't provide access to all areas included in the rent. AVOID!
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Chaz Royal
Found them easy to deal with, got approved in timely manner, everything seemed straight forward. There was some minor issues with move in date but if you want a nicer home sometimes you need to compromise by a few days. .. There was some issues getting the gas/electricity on but think that's more of an issue with Scottish Gas. The flat is in nice condition, maybe a better clean in some areas could had been done but overall pretty good. Everyone that works there seems friendly and easy to communicate with. Some minor issues with the boiler but seems like an easy fix with change of batteries in thermostat. I'd be happy to recommend AVJ homes. I've lived in 5 different flats in Glasgow now and they are far better then the other agents/landlords I had to deal with. More...
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Asghar Ali
Working with AVJ Homes has been an absolute pleasure. Their professionalism, prompt communication, and genuine care for ensuring a seamless renting experience have been remarkable. From start to finish, they've gone above and beyond to address any concerns and make the process smooth. I highly recommend AVJ Homes to anyone seeking reliable and attentive property management services. Thank you for making renting a joy! More...
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Harrison Snowdon
After calling them about a property I wished to rent, I was then sent a link by them to confirm a viewing time which I did from the times provided. Upon turning up at the property which we had come through from another city to view, nobody was there so I called the office and was told that they hadn’t “confirmed” the viewing despite me choosing from the times they offered. Fair enough, I didn’t get a confirmation email so I rescheduled for the following week. On the day I called to confirm the time (about an hour before) and was told that they had actually moved the time without telling me. I then rearranged my day to fit into this new time and was then called 10 minutes before to be told that they were cancelling the viewing because a contractor had taken the keys and they couldn’t access the property. I was told that they had gas checks and that’s why someone else had the keys. Why they would schedule viewings on a day that they have gas contractors coming in and out is beyond me. I was also told that they don’t use the viewing times link I initially used to book a viewing so I’m confused as to why they sent it to me in the first place? I can’t imagine how this company would be to deal with if a serious issue arose in a rental property considering that they can’t even arrange a viewing. More...
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Shilpi Massey
Great service they found me a house within 2 days as I was previously let down by the other letting agent. Kashif was really helpful and explained me everything that was required. They gave me peace of mind. Thanks and kudos to the team More...
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Naseem Haider
The whole process of renting the flat was very transparent and efficient.
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Ikbal Baksh
Satveer Kaur's assistance in securing rental rooms at 67 Larchfield Avenue, Glasgow G14 9YQ, was exceptional. Her commitment, efficiency, and attention to detail made the process effortless. Satveer's expertise and friendly approach set her apart, ensuring a smooth and satisfying experience. Highly recommend her for any housing needs. More...
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Alexander Semple
I'd like to thank Vijay and his staff for the very professional way they handled the sale of my late brothers house thanks again 👍
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Robert McLoughlin
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Lloyd Halbert
The staff were very pleasant and helpful during the whole process.
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JT dK
Lovely place, very quickly done, no time wasting. Highly recommend Kash who was extremely helpful!
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Joan Oppong
Thank you AVJ HOMES team I’m very glad to rent a property through AVJ HOMES
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M Ranjith
Helped in great way to get a home at correct time and responsively.
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Homan Varghaei
AVJ Homes manage the letting of several properties for me. They’re a very professional team and always endeavour to do their best. On this occasion they were able to find a new tenant within a few days keeping the void period to a minimum. I’m very grateful for everything they do More...
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Alison Abbott
For anyone looking to rent out their property I would highly recommend AVJ Homes. They make the whole process very easy and they are very professional. The office staff are all very knowledgeable & helpful but above all you feel your property is in good, safe hands. Definitely 5 stars! More...
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Joy
Great staff
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munawar iqbal
Exceptional , Avj Homes have regular updates , great advise on closing date, finally got me 15% over the home report
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Yekeen Nafisat
AVJ Homes Team are very efficient and reliable. They made renting an apartment so seamless for my family and I despite the fact that we just moved to the UK. If you're looking to get an apartment and you want to move in ASAP, AVJ Homes is your go to. More...
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Sasidhar K
Very professional and supportive agent team. Repairs and requests are promptly addressed and liaised with landlord appropriately. Appreciate the office team, Vijay and Kashif. Cheers. More...
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Francisca Augustine
The team are very nice and straightforward, had a wonderful experience from viewing to getting the keys. Great team indeed
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S.
Amazing customer service!! Very helpful!! Special thanks to Kash and Vijay for everything they done!
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Khalid Siddiqui
Excellent people to work with! Handled my tenancy agreement pretty well, guiding on every step. Highly recommended to All!
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Melissa Black
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Naseem Ahmad
AVJ homes have given me a great service during the sale of my properties. The whole process from start to finish was very thorough and attentive. And the main thing is that they achieved great sale prices for my properties. More...
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ibrahim Mohammed Anyars Yorda
Very good customer service.
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Fidelix Jaitto
I want to use this medium to specially appreciate at AVJ home for the swift and fast response. From viewing date to move in day was so fast with active customer service that are always available to attend to my questions. I will always recommend @AVJ Homes 👍🏻 More...
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Sunando Dhar
Recommending AVJ homes - Both professional and helpful. Was in an urgent need for home change(tenancy); AVJ team helped with completing all formalities on time !!
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Hilal Al Shidhani
I really appreciate the kind, 5 star service. The whole team Mr. Vijay, Gauri, Kashif and the wonderful Satveer . Special thanks to Satveer for handling my application. I advise everyone to deal with AVJ homes if you are looking for the best service. More...
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Ahad Sabir
Very happy to have sold my home through AVJ Homes, I had free valuations done of a few estate agents but when Vijay came to value my place, I was convinced this is the agency I want to go ahead with. All credit goes to Vijays friendly approach and amazing customer service as upon the free valuation unlike other agents, Vijay took time out and explained to us the whole process of selling and the target sale price we'd be looking to achieve for our house without us even having to ask and answered any questions we had. The genuine interest and effort to sell showed by Vijay and his team throughout is what made my experience with AVJ Homes so great. As their customer service is on point, I highly recommend them for any of their services! More...
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David Mdavino Fallo
AN UNFORGETTABLE TRADING EXPERIENCE I have seen, tested and tried different strategies, procedures methods even lost a lot of funds while trying. Until I was introduce to this new strategy that got me back on track and I have been able to regain all my lost money and still making consistent growth on all of my trade, Mrs Elizabeth Bays, is indeed an astonishing trader. she steadily lifted me out of my financial penury to becoming financially stable. If you are interested and tired of losing your money You can reach her on: Email: elizabethbays70@gmail.com WhatsApp:+1 {609}701-2234 Facebook: Elizabeth Bays More...
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mhairi hopkins
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Madasar Karim
Great letting agents
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M Bagha
AVJ homes and lettings helped us let a property where other letting agents couldn't find us a tenant.There service is fast and efficient and I'd be be happy to recommend them.
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Neil Fitchie
Sent an email to enquire about a house and was given a three word reply. Unprofessional beyond belief
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Thomas Davidson
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Leeanne Stevens
Only spoke to them on the job hone and already not impressed!!
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Victoria Falcon
They are not professionals and charge a lot of money for repairs
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Eilidh McQuiggan
Had been waiting to view this property for over a week & was very keen & excited. No one turned up at the viewing, I travelled from Wishaw to Ibrox, called hour prior to confirm the viewing & was advised everything was fine. Then 20 minutes late I called the estate agents & was advised the agent was held up at his last appointment then to be called back and advised he had a family emergency.. so didn’t really add up or make sense. More...
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Joshua Naismith
Called up to ask about possible multi-let deal on the property.Owner was very professional and agreed to ask the landlord on my behalf. Most estate agents just hang up the phone More...
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PG Doll
I have been with Vijay and his company for nearly 10 years now. I am very happy with his service and speedy replies (I live abroad). I've rarely had any problems with my flat or tenants. I am very satisfied with his service and his other staff members. More...
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Carly Smith
I have used AVJ Homes to sell an apartment and found the experience excellent. It was an all round service, friendly with regular updates and telephone support whenever I required it. I would recommend AVJ and certainly use them in the future. More...
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Jasmair Pal
I would highly recommend Vijay and his team at AVJ Homes. The process to let out my property with a tenant secured in 48 hours. Communication with AVJ has be extremely quick and paperwork was arranged promptly as well. :) More...
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Stuart Winning
Cant praise them enough. Received an excellent service right from the start. Kept us informed at every stage of the process and offered unbiased and well informed advice. Would recommend them to anyone without hesitation. Big business service without the eye-watering prices. Save yourself hours of hassle and just use these guys. More...
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Haley
One of the worst companies I have ever dealt with, ever. I genuinely would not wish them on any tenant. Please, please avoid them!
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Phil Clark
Do not use.The owner will refuse to refund your deposit if you have a change in circumstance before even signing lease.
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Janice Thompson
I asked AVJ Homes to sell my flat in Kings Park and found the company to be very knowledgeable of the local area. I received a friendly professional service and had an excellent offer for the property within 10 days. I would have no hesitation in recommending AVJ Homes. More...
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