Safewatch Security is a full-service security company striving to provide the very best personalized customer service and satisfaction. We have been supplying the Greater Toronto and Hamilton area with security systems to protect their homes and businesses since 1998.
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24 customer reviews
stev
Recommending tracking and monitoring suspected cheating wife,Smartphone can be really beguiling. There are so many apps and what not that promise awesome results if you can just get hold of your spouse’s device. This has always been a huge limitation for me as I’ve always wanted to see everything in my spouse’s device without getting hold of her phone or her finding out. She began acting suspicious and being all secretive and I decided that something drastic had to be done. Thank God, faz came my way after checking through positive reviews , how he helped a woman catch her cheating husband red handed.I reached him via his mail at Targetspytech (@) gmailcom and he requested for certain info such as my spouses phone number and phone model. Within hrs I got a notification popped up on my phone it was from Faz. he gave me a spy link which I accessed with my phone web browser there I was able to see all of her texts, call logs, WhatsApp, Snapchat, deleted conversation, social media shared pictures and videos etc as if I got her phone in my palms. It’s really a great opportunity to use the services of targetspytech (@) gmailcom, if you got similar issues right now I’ll strongly advice you write him for an excellent spying and tracking services. This is the most highly recommended and genuine services that works efficiently than the spy IP More...
Margaret
I have had Safe Watch for quite a few years and I would recommend them to anyone.
They are very friendly and very helpful.
Reply from Safewatch Security
Hi Margaret, thank you for you review. It has been a pleasure providing your security needs over the last 15 years plus. We thank you for your continued support and business and should you have any further questions please don't hesitate to ask.
Narin Dhanoa
I have been a customer of Safewatch Security for several years now. Rob is very knowledgeable, never pushes any specific option, has always been quick to respond to any inquiry or service call, and he follows up every time to ask if I have any further questions, or to ensure that I am happy with the work of his crew. I recently switched from a land line communication connection to a cellular solution for the home alarm system. The technician was very friendly, answered all of my questions, and Rob followed up as well. I now have several future upgrade options available for home automation and mobile monitoring as a result of Rob's advice. More...
L Reid
Very pleased with the service provided by Rob. Rob was both helpful via all the emails we sent and with the recommendations of security options for us. Rob you went above and beyond for us, thank you. I would highly recommend Safewatch! More...
Ethan Dann
CCTV Installation
Great experience! Rob’s customer service was A+ and the installers were punctual, professional and clean.
Reply from Safewatch Security
Hi Ethan, thank you for your review. Please let us know if we can be of further assistance in the future. We appreciate your business.
Norm
Very helpful service getting a replacement key fob sync to my home security system.
Reply from Safewatch Security
Hi Norm, thank you for your review. Please let us know if we can be of further assistance in the future. We appreciate your business.
Luana C.
Excellent customer service and prompt responses by owner via phone or email. Technician that came out to my home with an assistant was very helpful, respectful and answered all my questions without hesitation they were patient showing me how to use the system and also cleaned up any mess they had. My overall experience was very exceptional *************************************. More...
Reviewed on Better Business Bureau
Michael D.
Professional, reasonable, and reliable. Have dealt with this company for years and we're very happy to have found them. Keep up the great work!
Reviewed on Better Business Bureau
Terry D.
SafeWatch Security installed a camera system for my home and did an excellent job. They were professional, knew their stuff, on time and very tidy. I highly recommend them. They also monitor my home alarm and are great to deal with. I have recommended them to all my family and friends. Great people! More...
Reviewed on Better Business Bureau
Pat C
Service was timely, the employee who came out at our request was personal and courteous. We were ultimately satisfied with the job performed. Pat C.
Reviewed on Better Business Bureau
Shoba A.
Been with company nearly two decades now. Great service with fairly good turn around times for returning phone calls etc. Have recommended to other family and friends and all are pretty happy.
Reviewed on Better Business Bureau
Dale M.
Great service with very responsive times from the sales director (Rob C). Excellent security packages with very responsive call back times in the case of an alarm
Reviewed on Better Business Bureau
Warren P.
Highly knowledgeable, attentive to detail and professional. They reviewed our requirements and helped improve our overall protection/coverage - all at a reasonable price. After sales service has been responsive and reliable. I have used their services since 2009. More...
Reviewed on Better Business Bureau
Kris T.
No problems thus far...
Reviewed on Better Business Bureau
Bob E.
I had sent an email to Rob at SafeWatch. Rather than go back and forth with emails, Rob phoned me back almost right away and worked through the problem with me. Problem resolved. The call back was a personal touch that was a big deal and not something that you get these days. It was truly appreciated. More...
Reviewed on Better Business Bureau
Claudia G.
Great service and extremely helpful. I have been with Safewatch for over 10 years and have no issues nor complaints.
Reviewed on Better Business Bureau
Robert E.
Always a very positive experience with Safewach Security. Any alarms are responded to very quickly. They are very responsive to any requests and don't hesitate to offer alternate suggestions to any security questions.
Reviewed on Better Business Bureau
Robert F.
Great company , great people ,pleasure to deal with .
Reviewed on Better Business Bureau
Lily L.
Great company! Rob and his employees are always available when we call with questions or service. They always give us the best advice and new options available to us for home security without ever making us feel pressured to upgrade. I would recommend him to anyone who wants excellent customer service with an amazing home security system that makes you feel safe. Thank you Rob for keeping my family SAFE! More...
Reviewed on Better Business Bureau
Ram A.
Mr. C. has consistently provided me with professional and responsive service.
Reviewed on Better Business Bureau
Sandi M.
Fantastic service! I had contractors come in and replace a door several years after my alarm was installed. The magnetic sensor got broken/lost. I called my Safewatch Rep. and he replaced it for me immediately. Such a pleasure to work with a company that cares. More...
Reviewed on Better Business Bureau
Sherry F.
I kept on the same Alarm company that the previous owners of our house had after doing some research and seeing Safewatch Security alarm calls actually routed to the police vs a private Security Company. The company's regional Sales Director Rob was great in getting service calls arranged when I had windows installed and Ernie, who they contracted to do work was outstanding in walking me through every detail step by step and recommending the product that was right for me an my needed. I have been very happy with their services and the personal touch that I don't believe I would have gotten had I gone with a larger organization. Only recommendation I would have is to have a main business number that can be contacted after hours. After 4, it seems as the main number is to the call centre that doesn't know how to get a hold of the main office to leave a message. More...
Reviewed on Better Business Bureau
Terry D.
I highly recommend Safewatch Security. I have recommended them to my family and friends and all have been extremely happy. They offer great service, great value and are very trustworthy. Their workmanship is second to none. More...
Reviewed on Better Business Bureau
Silensio Soldato
Rob is professional who takes the customers needs into consideration. He provides personable and efficient service and will always ensure the customers will be satisfied and safely watched with top of line technologies.
Reviewed on Facebook
What do you love most about your job?
Being able to provide a service and product that provides clients with a sense of security and safety. Feeling safe in your home or feeling that your business is safe is of the utmost importance for peace of mind.
What inspired you to start your own business?
Independence to provide a service that allowed me to modify and enhance a clients experience when installing security services. Starting my own business allowed me to provide the customization of a clients system that no large conglomerate or corporation can provide.
Why should our clients choose you?
In business since 1998 with 5 star Google rating, 5 star Better Business Bureau rating and 5 star bark rating. All Canadian. We actually care to ensure that things are done right no matter what it takes.
What changes have you made to keep your customers safe from Covid-19?
All techs must wear PPE at all job sites. Social distancing is mandated for both employees and clients. All boxes or waste are disposed of by us to prevent surface spread. All tools are wiped down between jobs.
Alarm system installation and monitoring
Install, service, and monitoring of state- of the art alarm systems including integration of home automation devices. Touch screen keypads, motion sensors, glass break detectors, flood detection as well as fire and carbon monoxide devices. Arm, disarm and get instant notifications on your smartphone of alarm activity.
Surveillance camera systems
Installation, servicing, and connecting of camera systems. These systems will be viewed on your smartphone, tablet, and computer in High Definition 1080p through to 4K resolution. Our techs are fully trained to fish wires professionally, neatly, and efficiently to optimize what you are seeing. All systems include cameras with vandal-resistant shells in dome or bullet style, night vision, and are minimum Ip66 weather rated for temperature and moisture.
Video Door bell service
Installation of video doorbell units to view who is at the door from anywhere in the world. Prevents home invasions and provides you with the ability to track employees or family. High Definition camera with night vision are used.
Automation
Control your lights, locks, thermostats, and even garage doors from your smartphone, tablet, or computer on demand. Easily integrates into your alarm system so you can control all automation and alarm devices from one app or website. Ultra convenience at your fingertips
Medical alert services
notify and dispatch an ambulance from your wristwatch or pendant 24 hrs a day.
Data Cabling
Prewiring of data cable for both commercial and residential applications.