Surpass Business Solutions Pty Ltd

The inspiration to start Surpass Business Solutions came from observing the challenges many small to medium-sized businesses faced with managing their sales and ensuring security. While working in the retail and security sectors, it became evident that many existing systems were either overly complicated or prohibitively expensive for small business owners. This gap in the market sparked the idea of creating a company that could offer advanced, yet user-friendly and affordable POS and CCTV systems tailored to the unique needs of each client.

The vision was to empower business owners by giving them tools that not only simplified their daily operations but also provided them with peace of mind knowing their assets were securely monitored. By integrating the latest technology in POS systems with comprehensive security solutions, the company aims to provide an all-in-one service that supports business growth and protects against potential threats.

At the core of Surpass Business Solutions is a passion for innovation and customer service, striving to bring the best of technology to clients who can benefit from streamlined operations and enhanced security. This commitment to service and excellence is what drives the company forward each day.

We provide 2 years advance replacement warranty for all our CCTV products, also 1 year warranty on workmanship. This means we don't wait for any faulty product to be repaired within warranty, we will replace it.

*Tailored Solutions: You specialize in providing custom solutions that are specifically tailored to meet the unique needs of each client. Whether they need advanced POS systems for their business operations or comprehensive CCTV setups for security, you ensure that the technology fits their specific requirements perfectly.

*Affordable Pricing: Recognizing the financial constraints of small to medium-sized businesses, your company offers competitive pricing without compromising on the quality or capabilities of your systems. This approach makes advanced technology accessible to businesses of all sizes.

*Expertise and Reliability: With years of experience in the industry, your team possesses deep expertise in both POS and security systems. This knowledge ensures that clients receive not only the best products but also dependable advice and support.

*Customer-Centric Service: Your business prides itself on a strong commitment to customer service. You understand that installing these systems can be complex and strive to provide a seamless, stress-free experience from initial consultation through installation and beyond.

*Ongoing Support and Maintenance: Unlike many competitors who may install a system and then disengage, Surpass Business Solutions offers ongoing support and maintenance. This ensures that your systems continue to function optimally and evolve with your clients' growing needs.

*Innovative Technology: You stay at the forefront of technological advancements, offering the latest features in POS and security systems. This commitment to innovation means clients always have access to the most efficient, powerful tools available.

*Enhanced Security: Your comprehensive understanding of security challenges and solutions allows you to safeguard your clients’ businesses effectively, giving them peace of mind knowing their assets are protected with the best technology.

Choosing Surpass Business Solutions means opting for a partner that not only supplies technology but also ensures it adds value, enhances operational efficiency, and improves security, all while keeping client satisfaction at the forefront.

Personal Protective Equipment (PPE): When on-site visits are necessary, our technicians are required to use appropriate personal protective equipment, including masks and gloves, to protect both themselves and our clients.

Social Distancing Measures: We adhere to social distancing guidelines during any in-person interaction. Our staff are trained to maintain a safe distance from clients and each other, and we have reorganized workspaces to facilitate this.

Health Monitoring: We conduct regular health checks on our employees to ensure they are symptom-free before they engage in any on-site work. Employees are encouraged to stay home and seek medical advice if they feel unwell.

Flexible Scheduling and Cancellation Policies: Understanding the unpredictability associated with the pandemic, we offer flexible scheduling and easy cancellation policies to accommodate the changing needs and circumstances of our clients.