About
Founded by industry veterans in 2017, Premium Solutions has grown steadily to become a trusted security and integrated solutions partner for innovative organisations across corporate, strata and residential, government, retail, hospitality, events and construction.
Our mission is to redefine customer expectations of service standards through excellence and performance. We’re led by a team of industry leaders backed by experienced personnel and the latest technology, to achieve our vision of leading the future of service excellence. Our core values are pride, professionalism and proactivity, which represent the 3P’s (or pillars) of Premium Solutions.
We are proud to be trusted by organisations such as Mirvac, Waverley Council, Channel 9, EVT, Hotel Ravesis Bondi Beach, Sydney Collective, National FM, Jimmy Choo, Tommy Hilfiger and more. We provide solutions across the full spectrum of security and integrated services including security guards, electronic security, concierge, consulting, risk assessment and first aid. We boast an impressive shift coverage record of 100% and have a 24-hour control room to manage our operations. We also have an internal training division, PSG Academy, which conducts proactive and reactive (corrective) training and induction for our personnel.
We are ISO certified in Quality (ISO 9001), Safety (ISO 45001) and Environmental (ISO 14001) management which demonstrates our commitment to service quality, ongoing improvement, safety and environmental sustainability. We further place significant emphasis on corporate responsibility through compliance, ethical resourcing, employee welfare, community and social engagement, and charity work. We are passionate about supporting and engaging with the local communities in which we operate. We demonstrate this every day through initiatives like our Indigenous employment program, sponsorship of Waverley Council events, Hakoah Club/ Sydney City East FC and charities such as the Black Dog Institute and the Lupus Association of NSW.
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