A Highly Competent IT Administrator
A highly competent IT Administrator with extensive analytical and software experience of investigating and diagnosing network problem. Also knowledge of IT operating systems, especially Windows.
Possessing a proven ability to assist with the day-to-day running of an IT department. Multi-talented with good all-round technical skills and the ability to develop and maintain close working relationships with other support and development teams. Extensive knowledge of monitoring and controlling data security within guidelines to ensure compliance and report on possible improvements.
Having the personal drive required to deliver a service that exceeds the expectations of colleagues and end users through a positive, well organized and structured work ethic and able to act as point of contact for external clients.
Looking for a suitable Systems / Network Administrator position with an exciting, innovative and ambitious company that offers room for progression. Looking for a career advancement opportunity with a company that will challenge my problem solving skills and allow me to develop my knowledge & potential.
Executive – IT Operations
Shivanjali Multistate Industrial Co-Operative Society Ltd.
December 2012 - November 2013
Responsible to lead rapid infrastructure team to the completion of design and implementation under aggressive timelines.
Define standards, policies, procedures, measures, and organizational enhancements to meet company goals for the Product Management Group.
Establish key performance indicators.
Mentor staff members in order to assist them in cultivating their skills.
Review technical designs created for conformance to appropriate design choices.
Evaluate new Microsoft technologies and make recommendations and decisions.
Create implementation plan and documentation to be followed by development staff.
Utilize ingenuity and inventive thinking to evaluate options for deriving the best solutions based on sound analytical judgment, team input.
Manage the overall department of Information Technology.
Directly manage employees in the Research and Design Group on a continual basis, and manage any employees involved in rapid development for the duration of the team life. This role carried out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work and addressing complaints and resolving problems.
Application Support Executive
Sampada Software Solutions
January 2010 - November 2012
Implement product and train client or their users. (VASTU – Complete management and accounting software for Co-operative Housing Societies, eCS – Software for Co-operative Credit Societies, eSchool – Software for State and Central Board Schools, HR Payrolls and customized software for opticians, motor driving schools, travel agents, stone crushers etc.)
Provide remote or on-site support wherever client required.
Transfer/convert previous year’s backup into the software if client required.
Software demonstration and sales.
Resource Sales Officer
ONIDA, MIRC Electronics Ltd.
March 2007 - September 2008
Improve sales performance in given area.
Control financial activities between company and stockiest and distributors
Implement sales activities with the help of distributors, dealers and company demonstrators.
April 2006 - March 2007
Perform and control daily web activities such as new connection sales and bill collection to meet the weekly targets.
Check and forward complaint cases on hourly basis.
Maintain cash and cheques against sales and bills.
Operate company offers and give required outputs.
Dealership Management System Administrator
EICHER Motors Ltd.
January 2005 - April 2006
Hardware Installation as well as local area network creation with windows platform.
Installation and trouble shooting of DMS and SAP as well as other many more software.
Domain Controller configuration and administration through active directory.
Defining and maintaining Application server always on-line with backup.
Backing up and restoring data.
Maintain DMS updated by controlling data entries in all modules and updating Eicher as well as Dealer Masters.
Qualifications & Certifications
Bachelor of Commerce