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Rwanyarare - Office Administrator - Southampton, England, UK

Pamela Rwanyarare

Southampton, England, UK

Services

Office Administrator

Summary:

Filing, typing, data processing and entry. telephone queries. microsoft office e.t.c.

Work History

Works Control Administrator

McNicholas Construction

From March 2011

Assisting McNicholas Careline including forwarding daily Gang Locations spreadsheet and processing calls not forwarded to Operational staff.
• Processing Local Authority Defects including logging and forwarding to Operational staff
• Responding to emergency call outs of health and safety defects and making safe in 2 hours.
• Liaison with Highways Authorities, Clients and their clients, Utilities representatives and internal divisions.
• Ensuring all processes and procedures are adhered to at all times to maximise operations within Works Control.
• Provide an administrative service for carrying out functions primarily related to managing all requests for Statutory Undertakers plant enquiries within the Works Control Centre
• Processing requests for Statutory Undertakers C3 Enquiries including logging and forwarding requests to the Planning staff.
• All other duties necessary in supporting all other administrative roles within Works Control
• Further to assist in supporting all other administrative roles within Works Control

Administrator

Mcnicholas Construction

From March 2011

Assisting McNicholas Careline including forwarding daily Gang Locations spreadsheet and processing calls not forwarded to Operational staff.
• Processing Local Authority Defects including logging and forwarding to Operational staff
• Responding to emergency call outs of health and safety defects and making safe in 2 hours.
• Liaison with Highways Authorities, Clients and their clients, Utilities representatives and internal divisions.
• Ensuring all processes and procedures are adhered to at all times to maximise operations within Works Control.
• Provide an administrative service for carrying out functions primarily related to managing all requests for Statutory Undertakers plant enquiries within the Works Control Centre
• Processing requests for Statutory Undertakers C3 Enquiries including logging and forwarding requests to the Planning staff.
• All other duties necessary in supporting all other administrative roles within Works Control
• Further to assist in supporting all other administrative roles within Works Control

Data Entry

Office Administration

August 2010 - March 2011

This was a voluntary position to help me earn more skills as I look for full time employment.
Tasks include Calling Switchboards to research names for positions needing recruitment, Shredding confidential paperwork, emails, updating calendars, going through cvs and check they are correctly saved on the system, looking through publications for press releases and cutting them out, replenishing of refreshments and stationary e.t.c, watering plants and making teas and basic simple cleaning up i.e. dishes and cups. Plus any other duties that the Office manager will assign.

Customer Services Assistant Jamie At Home

March 2010 - May 2010

Roles and Responsibilities
Answering the phone and solving all queries from hosts consultants and the general public. General admin duties.

Branch Administrator ScS Upholstery

ScS

March 2006 - February 2010

Roles and Responsibilities
Receiving customers, answering the phone, Customer service issues, Payments, Processing Finance, Chasing and arranging deliveries, Managing data and banking, plus any other administration duties as requested by management.

Cashier

Checkouts

June 2005 - March 2006

Sales Executive SDV Transami (U) Ltd

October 2001 - March 2005

Roles and Responsibilities
Selling Airfreight, booking cargo space, tracking, quotations, local clearance customer service issues.(imports and exports)
Handling public/ media relations for the company i.e. adverts and press releases and press statements.

Radio Presenter Classical Music Show every Sunday morning Monitor FM

September 2001 - February 2004

With Monitor FM I was also doing research and writing articles for presentation on Radio based on Ugandan Folklore.

ATTAINMENTS AND POSITIONS OF RESPONSIBILITIES
Whilst at SDV Transami (U) Ltd
Employee of the year Commercial dept 2003
Attained good working knowledge of the products that are imported from the UK and their suppliers.

Whilst at SA ALLIANCE AIR (Part of South African Airways)
Appreciation from the company for a job well done in 1999
Cabin Crew member Licence from South African Airways.
Whilst at Morrison's
Dressed as African Bride for children in need and raised £750 on that day 30/11/05

Flight Attendant SA ALLIANCE AIR East Africa

SA ALLIANCE AIR

September 1998 - October 2000

Roles and Responsibilities
Ensuring safety and service on and off board the aircraft.
Complying with all immigration rules and regulations of the destined countries.

Qualifications & Certifications

Journalism

Uganda Management Institute Uganda East Africa

Music

Makerere University

English Literature, Economics and History

Kyebambe Girls' School

Maths

Kings College Budo

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