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Kelso - Restaurant Manager - Durango, CO, USA

Pamela Kelso

Durango, CO, USA

Summary

i am from durango colorado and have lived here for about fifteen years i enjoy the outdoors dirt bike and all sports related things been resturant business for about fifteen years and enjoy people enjoy making a difference in there everyday lives wheter it be that hot coffee and smile or just taking a few monets to brighten there day i love the industry and have loads of expereience with the retsurant industry serving bartending and management my favorite aspect is large parties banquets bookong entertaiment overseeing that everything down to the seating agrangement are perfect i feek i would make difference in any ones establisment because i have the drive and nohow and my main purpose is to make that customer my life long friend

Services

Restaurant Manager

Summary:

fifteen years in the resturant business hring firing and sheduling depoists large parties and organized big catererings weddings and banquets people are main prioty ensuring that one one relatuonship with them and knowing get them to come back because of that sile or friendly greetimg when walked through door the every day aspects of the resturant serving to hostees and bartender closing and opening duties maitaining cleanliness and overseeing that the servers where doing job properly

Work History

manager

christinas resturant

From July 2002

ran resturant hiring hiring catering banquets bus toiurs depoists opening closing duties 32 employees under me

Projects

bartender

•Collect money for drinks served.
•Check identification of customers to verify age requirements for purchase of alcohol.
•Clean glasses, utensils, and bar equipment.
•Balance cash receipts.
•Attempt to limit problems and liability related to customers'

bartender

•Collect money for drinks served.
•Check identification of customers to verify age requirements for purchase of alcohol.
•Clean glasses, utensils, and bar equipment.
•Balance cash receipts.
•Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
•Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
•Serve wine, and bottled or draft beer.
•Take beverage orders from serving staff or directly from patrons.
•Clean bars, work areas, and tables.
•Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.

hostess

greeted customers was basicaaly first person whom they saw walked in door

hostess

Iam the first one who bascially saw the customers greated them with my huge smile took them to there tables offered drinks and bascially showed all the use of my customer skills

resturant manager

boasted sales 20 percent
set up incentive program for servers
oraganized large events
booked entertainment
handle bus tours
set up contests specials for servers

resturant manager

boasted sales for three years 20 percent
set up a inventory system
set up incentive sales programs
held contests between servers
organized large events parties
book famous entertaiment

ran resturant and brought sales up 40 percent

created a incentive program for servers to boast sales
created unuasl specials and point system for servers and bartender to enable them to profit
improve our whole customer service program
organized a huge event for charity and got a famous singing group to sing for it

Qualifications & Certifications

materdei high school

animal science

calpoly

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