Hajal - Training Specialist - Beirut, Lebanon

Pamela Hajal

Beirut, Lebanon


I am a multi-skilled social worker with solid background in dealing with people from different social backgrounds, inhabitants of many Lebanese, Palestinian, Syrian and foreign social communities. Hence working for the benefit of those people, I have accumulated knowledge and skills related training, education, capacity building, communication, relationships with donors and research.


Training Specialist

Work History

Education officer

Norwegian Refugee Council

• Designing training programs based on education assessments for UNRWA schools
• Implementing education assessment for UNRWA schools, Syrian refugees and Palestinian NGOs
• Organizing and facilitating workshops
• Development of communication tools
• Development of inclusive education tools and activities
• Organizing and facilitating training modules /training programs for education staff, teachers, administrative staff, supervisors and counselors
• Capacity building for ngos
• Designing education assessment tools (questionnaires, focus groups, interviews)
• Handing over project activities through designing a handing over manual and sessions with UNRWA
• Designing a capacity building program for youth at the NRC Iraqi Community Center
• Designing summer camp activities for Palestinian Syrian students

Market researcher

Self employed

• Qualitative market research
• Market information
• Customer analysis
• Competitor analysis
• Product research

Project coordinator/Trainer/Facilitator

Permanent Peace Movement, Lebanese NGO

Project coordinator, OTI, Lebanon
Memory and Reconciliation project;

• Managing and coordinating all aspects of designated engagement projects
• Coordinating activities and acting as central point of contact for the project team including, facilitators, director, and project assistants
• Managing project contracts, finances and personnel to ensure projects are delivered within time & budget
• Contributing to meeting and workshop design

➢ Prepared and trained a 3 days' workshop on the consequences of armed conflicts on women, and the role they play in those conflicts, Sana'a Yemen

➢ Trainer, UNRWA, Lebanon
Peer to Peer support and the Leadership for children programs;

• Training UNRWA students on peace building, conflict resolution, gender education, mediation, negotiation, Leadership, health and nutrition
• Field Execution, Supervision, and Follow up of the implementation of the project activities relating to advocacy, Capacity Building and workshops
• Organizing the logistics of the activities, coordinating the project's field activities, including training workshops, meetings, seminars
• Preparing follow-up reports

➢ Participated in the organization and implementation of EUROMED Youth Exchange on "environment and global warming, Strasbourg, France

➢ Facilitator -Catholic Relief Services (CRS)
Early Warning Early Response project (EWER;
• Facilitation on conflict analysis, mediation and conflict prevention issues
➢ Participated in the preparation and organization of EUROMED Youth Exchange on "environment and global warming, Strasbourg, France

➢ Facilitator National Democratic Institutes (NDI):
Citizen Lebanon Project;

• Meeting with key persons in various regions
• Conducting discussion groups
• Holding awareness sessions on the issues of democracy and citizenship
• Leading advocacy campaigns
• Strengthening the capacity of CSOs to promote grassroots citizen participation in democratic political processes

➢ Trainer - Search For...


Psychiatric Hospital

• Responsible of the women's division: Following up with patients having mental illnesses and addiction problems

• Family interventions during the patients' hospitalization & Follow-up

• Home visits

• Planning for patients' re-integration into social and family life after treatment

Project coordinator


July 2006 - August 2006

Community intervention project during the war of July 2006 war

• Holding coordination meetings between local NGOs and stakeholders

• Managing Food and health care provision

• Organizing re recreational activities

• Following up with the security issues and sharing information

• Empowerment of women and teenagers by providing awareness in health and education matters

Case Management officer

International Rescue Committee

• Development of training plans
• Supervising a team trainers
• Coordinating between interagency to organize trainings in different regions of Lebanon.
• Organizing peer-to-peer groups
• Documenting trainings and coaching sessions, identifying best practices and disseminating technical material
• Developing trainings and capacity building plans for the coaching program
• Delivering Case managements trainings and peer-to-peer groups
• Development of technical tools and guidance for caseworkers and social workers
• Developing weekly and monthly plan for the child protection trainers
• Revising and compiling weekly/ monthly reports on inter-agency trainings and coaching events
• Monitoring and evaluating trainings and coaching sessions.
• Following up relevant financial documentation
• Coordinating logistics within time & budget

Qualifications & Certifications

social work

Saint Joseph University

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