Immelman - Personal Assistant - Johannesburg, GP, South Africa

Pam Immelman

Johannesburg, GP, South Africa

Summary

I am a mature, experienced, fully bilingual Personal Assistant. I'm adaptable, a team player as well as able to work without supervision. My strengths are being able to prioritise, work under pressure and being able to liaise with people from all walks of life.

Services

Personal Assistant

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Work History

PA to Head of Global Operations, SA and Head of Operations, Africa (CIB) Corporate and Investment Banking

Standard Bank of South Africa

April 2014 - August 2014

• Diary Management
• Minutes of Meetings
• Monthly meetings of CIB Operations, SA and Africa. Recording of minutes and distribution of same
• Room bookings, visitors access and parking, arranging of refreshments for meetings, ensuring VC/AC link-ups for global and local meetings.
• Arranging of international flights, visas, accommodation and shuttle services.
• Venue bookings for workshops
• Assisted with scanning, printing and collating of documents for the weekly High Risk Committee (HRC) meetings.
• Arranged for payment of invoices and staff expense claims.

Personal Assistant to Head (Director): Credit Risk, Personal & Business Banking, Standard Bank Assisting 2 other heads and their direct reports.

Standard Bank of South Africa

From September 2014

25 August 2014 to 31 January 2015 (Maternity leave assignment) in Rosebank.
• Diary Management
• Domestic flight bookings and accommodation
• General Expense claims to Financial Services.
• Workshop bookings at GLC
• Setting up meetings, venues and arranging refreshments for monthly meetings:
- Business Credit Exco Meetings,
- Operations & Governance and
- Portfolio Capital Review Meetings
• Liaise with regional credit directors and centre heads and their PA’s with regards to visits, meetings, teleconferencing and video-conferencing calls
• Stationery requirements for staff
• I.T. requirements for directors and staff
• Access & Parking for visitors
• Filing
• Ad hoc duties

PA to 2 Heads of Department, Group Risk Management, Rosebank

Standard Bank of South Africa

September 2013 - February 2014

• Diary Management
• Local and Overseas flights, accommodation and car hire bookings and forex delivery
• Travel Expense claims to FSS Travel desk
• General Expense claims to Financial Services.
• Setting up meetings and arranging refreshments for monthly team meetings
• Stationery requirements for staff
• I.T. requirements for directors and staff
• Assisting with the welcoming of new staff w.r.t. telephones, computers, I.T. related issues, access and parking
• Access & Parking for visitors
• Filing
• Ad hoc duties

References:
David Chaplin – 083-298-3035
Alicia Greenwood - 083-253-9876

Personal Assistant to Head (Director)

Credit Risk, Personal & Business Banking, Standard Bank

July 2010 - February 2013

Assisted 3 other directors and direct reports when required

Diary Management
Local and Overseas flights, accommodation and car hire bookings and forex delivery
Travel Expense claims to FSS Travel desk
General Expense claims to Financial Services.
Workshop bookings at GLC
SACC bi-weekly (now PBB Credit Committee meetings) - venue booking, receiving, collating, distribution and printing of agenda and documents and arranging refreshments
Distribution of minutes of PBB Credit Committee meetings
Assisting Governance with setting up of special CRMC meetings
Setting up meetings and arranging refreshments for monthly:
Business Credit Exco Meetings, Operations & Governance and Portfolio Capital Review Meetings
Liaise with regional credit directors and centre heads and their PA's with regards to visits, meetings, teleconferencing and (previously video-conferencing)
Stationery requirements for staff
I.T. requirements for directors and staff
Access & Parking for visitors
Filing
Ad hoc duties

Ref: Ms Phumla Ramphele ( 082-821-5940)
Mr P Padayachee (083-284-0331)

Executive PA to David Munro, Global Head

Investment Banking, Standard Bank Group

June 2010 - July 2010

Also assisted the Business Manager

• Diary management
• Screening of incoming calls and queries
• Booking of travel, accommodation and visa arrangements internationally and locally
• Arranging of transfers to and from the airport and to and from out of office meetings.
• Setting up of meetings with external and internal clients.
• Booking of client meeting rooms and working lunches
• Co-ordinating Telephone and Video conferencing calls, internationally and locally
• Arranging of visitors' access and parking to the building.
• Administration and processing of invoices and staff expense claims.
• Arranging delivery and receiving of client documentation by DHL courier service.
• Printing and collating of documents and board packs
• Refreshments for meetings held in the boardroom
• Assisted overseas SB Executives during their visits to Standard Bank Centre (during the World Cup Soccer)
• Ad hoc duties

PA to the Unit Head

Corporate and Investment Banking Division

April 2010 - June 2010

and 3 Relationship Managers in the Client Coverage, Mining and Metals Department

• Diary management and setting up of meetings with external and internal clients.
• Screening of incoming calls and queries.
• Booking of lunches with clients.
• Scanning and photocopying and collating of documents
• Taking minutes of meetings
• Arranging of visitors' access and parking to the building.
• Arranging for new staff commencing duties in the department, access control, ordering of equipment, setting up of IT requirements, telephone connections.
• Administration and payment of invoices and submission of staff expense claims.
• Arranging delivery and receiving of client documentation by DHL courier service.
• Ordering and maintaining of stationery supplies.
• Maintaining of the departmental filing system.

Temp Assignment

From April 2010

to the COO, Finance Director and Business Development Director

My duties as PA to the Chief Operating Officer, the finance director and business development manager of the Absa Africa division included the following:

• Diary Management, setting up of meetings, booking of boardrooms and proximas for management and looking after refreshment needs when required.
• Printing of emails as required and auctioning management requests
• Flight Bookings on the SAP system and liaising with Rennes Travel on accommodation and car hire.
• Preparing documentation for subsistence allowance for staff travelling into Africa, namely Namibia, Mozambique and Tanzania.
• Arranging access and parking for visitors to the bank.
• Looking after stationery needs, photocopiers and printers and ordering of supplies.
• Printing, collating and binding of documents for exco board meetings.
• Attending to general queries and following-up on outstanding information. Assisted with IT requirements of new staff and other IT related problems.
• Filing system requirements.

PA to Director, Personal & Business Banking (PBB) - Compliance Risk

Standard Bank

December 2008 - January 2010

and PA to an additional Director, PBB Business Risk (as from 1 August 2009 to 31 January 2010)

• Diary Management for Directors and managers in the team
• Booking client appointments, venues, access and parking
• Arranging of payments of annual levies, membership fees and conferences fees and following up on payment.
• Formatting and tidying up of documents in Word, fomatting Excel documents and occasionally Power Point presentations for the department
• Scanning, emailing, copying and filing of documentation
• Attending to nutritional needs of the director.
• Assisted with arrangements for 3 On-site visits by the FSB wrt venues, access and parking, refreshments, lunch and collating of material for the visits.
• Taking of minutes of various meetings
• Assisted the Senior Director of the department for +- 1 month before her new PA was appointed.
• Arranging of ordering and connecting up of office equipment, telephone, parking & IT requirements, etc. for new staff
• Booking of training/ induction courses for staff
• Payment of invoices for staff attending conferences, seminars
• Setting up of recurring meetings, venues, etc
• Booking of functions - 9th floor diningroom, cellar lunches, etc
• Ordering of flowers, etc, for staff members
• Arranging for payment of staff expense claims
• Travel & accommodation arrangements and arranging for forex
• This is a very busy and highly professional department which deals with legislation involving the Financial Services Board (FSB) and National Credit Regulator (NCR).

Temp Assignment

December 2008 - January 2010

Durbanville

June 2008 - August 2008

Shoprite Head Office
• I was employed in a 6 week temp assignment from 21 July to 29 August at Shoprite Head Office in Brackenfell.
• I reported to the Project Director, Risk Management, Theo Burger
• My duties involved typing, photocopying, collating, distributing and filing of reports on a daily basis.
• I set up appointments for Mr Burger and the Divisional Group Director of Shoprite with clients and trained a newly appointed junior secretary in the position.

Profile Autoglass & BMR,
Johannesburg (Permanent Position)

PA to the Chief Executive and Director of BMR

June 2006 - March 2008

Glass Industry (autoglass - windscreens and commercial glass) & building maintenance and repairs
• General Secretarial duties - diary management, screening of calls, liaising with insurance brokers and clients, booking of luncheons and golf appointments with clients, travel and accommodation arrangements.
• Assisting with general office administration with invoices quotes, ordering of office supplies and assisting debtors department with collections from time to time.
• Setting up of management and staff meetings and minute taking.

Various Temp Assignments

Standard Bank

June 2005 - May 2006

Financial Institution (Banking)
• General secretarial duties in the Corporate Banking Division.
• Diary Management, travel and accommodation bookings.
• Booking of appointments and executive lunches with clients.
• Arranging access and parking

Temp Assignment

Mokete Slabs

February 2005 - June 2005

PA to the MD of a concrete slab distributor and exporter. Note taking, typing of quotes, correspondence and exchange control documents to manufacturers and clients.
Liaising and follow-up with manufacturers on quotes and orders.
Maintaining a filing system.

Standard Bank

May 2004 - February 2005

my husband and I were involved in the coaching of young athletes and involved in the administration of an athletic club and a masters sports association which we were hoping to develop into a sports academy at the time. I then decided to go back to temping assignments.

Standard Bank,
Johannesburg
(Permanent PA position:

Personal Assistant to 3 Account Executives in the Corporate and Investment Banking Division

Financial Services (Banking)

July 1994 - May 2004

• Personal Assistant to 3 Account Executives in the Corporate and Investment Banking Division. Relief Secretary to Divisional Directors.
• Also assisted 3 sales support managers in the department.
• Diary management for all the above.
• Screening of telephone calls and handling customer queries.
• Performed administrative duties
• Drafting and typing correspondence
• Organising of meetings, internal and with clients
• Setting up of in-house lunches, restaurant bookings and entertainment evenings for clients
• Parking and access arrangements
• Making travel and accommodation arrangements

Rooftek (Pty) Ltd

March 1993 - June 1994

Manufacturers of Roof Trusses for the construction industry

• Personal Assistant to the MD, FD and General Manager.
• Diary Management, booking of appointments and executive lunches with clients.
• Recording and Typing of minutes of meetings with trade unions
• Assisting with OHSACT requirements,
• Typing of correspondence and updating of price lists
• Arranging of driving instructors courses
• Arranging working lunches for management
• Maintaining a client database
• Assisting general office with administration

Glenvista Estates Estates

June 1991 - December 1992

Property Consultants
My husband and I ran our own real estate agency business. I was an agent as well as managed the office, and dealt with buyers and sellers, banks and conveyancers, organised meetings and courses for the estate agents. We sold up the business and moved to Cape Town

Secretary to the Regional Chairman and 1 Partner

Coopers Theron du Toit Auditors

From May 1991

Auditing Company
• General secretarial duties, eg. screening of telephone calls
• Diary management, setting up of appointments and booking of lunches.
• Note-taking shorthand and dictaphone,
• Typing of audit reports, filing

Unisa

Minerals Division

Feb 1985 - March 1988
(Left to study full time).

Petroleum, Coal & Minerals Industry
• Secretarial duties for the M.D.of the minerals division. Co-ordinating the visits of the Chairman (from Cape Town) once a month.
• Organising of monthly board meetings and quarterly executive meetings and lunches for board members.
• Typing confidential mining reports for geologists and financial reports for divisional financial manager.
• Supervised 2 divisional secretaries.
• Organising of charter flights for overseas VIPs visiting local mines in the Northern Cape

PA to General Manager

Marketing Division

Up to November 2008

• Diary Management
• Daily telephonic client contact
• Setting up of internal and client meetings, venue and refreshments, access and parking
• Taking of minutes of meetings
• Attending to departmental needs with regards to ordering of flowers and follow-up of invoice payments
• Putting in requests for Staff I.T. requirements with regards to new
staff, equipment, access & parking and induction courses.
• Attending to the nutritional needs of the General Manager, as and when required.

Temp Assignment

Medscheme

Up to October 2008

• I worked as an assistant to the Rules Officer at Medscheme in Florida Park, assisting with the typing, checking, updating, collating of documents of the various medical aid schemes administered by the company.
• Preparing packs for the mini-Tech meetings.
• Copying and filing of the rules and annexures of the schemes.


Moved to Cape Town temporarily:

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