Moloi - Call Center Inbound - Johannesburg, GP, South Africa

Palesa Pamela Moloi

Johannesburg, GP, South Africa


Call Center Inbound


call center inbound and outbound, with years of experience in debt collection and sales

Work History

Debt collection agent

Magolego Attorneys

September 2012 - January 2014

RESPONSIBILITIES: Inbound and outbound calls, Debt collector
Data capturing and customer service
REFERENCE: Mr. Nape Magolego
CONTACT NUMBER: 083 590 7622

Service Area Assistant

Mrs. Nomsa Mohebi

January 2010 - September 2012

RESPONSIBILITIES: Customer service
REFERENCE: Mrs. Nomsa Mohebi
CONTACT NUMBER: 011 856 0793/2

Beauty Advisor

Afrique Cosmetics

July 2009 - July 2010

RESPOSIBILITIES: Customer service
• Responding to and resolving to customer complaints and comments
• Maintain high in customer service
• Provide and inspire outstanding service to our customer
• Dealing with sales as and when required
• Provide customers with product knowledge
• Establish good customer relationships
Marketing, Sales and Promotions
• Maintaining awareness of marketing trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing
• Sell and promote company's products to a range of customers in and around the Johannesburg area
• Meeting of sales target and boosting sales

REFERENCE: Kgomotso Mosiane (Sales and brand manager)
CONTACT NUMBERS: 011 472 8306/082 572 5729
REASON FOR LEAVING: The Employment was part of the learnership

Debt Collection Agent

Norton Lambrianos Attorneys

May 2008 - November 2008

RESPOSIBILITIES: Inbound and Outbound calls, Debt collector Data Capture and Customer service
REFERENCE: Mr. Lloyd (Supervisor)
CONTACT NUMBER: 011 504 3443
REASON FOR LEAVING: Got a better offer

Call Center Agent

Mr. Nkateko Sibeko

July 2007 - May 2008

RESPONSIBILITIES: Outbound, Telemarketing and Customer service
REFERENCE: Mr. Nkateko Sibeko (Team leader)
REASON FOR LEAVING: Explore Opportunities

Qualifications & Certifications

Marketing NQF

Jeppe College


Bantori College

bantori college

Microsoft College

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