Pai - HR Operations/ Shared Services - Mumbai, MH, India

Gayatri Pai

Mumbai, MH, India


HR Operations/ Shared Services


An HR Operations person with almost 2 years MNC experience, looking after various HR processes such as Performance Management, HR Data Management, Employee Relations, some Directory functionality, etc...

Work History

HR Analyst

Morgan Stanley

April 2010 - March 2012

• Managed HR data administration in various HR systems like Performance Management, Verify, PeopleSoft, Absence Management system and Campus system.

• Resolved employee grievances/requests regarding Performance Management & HR Applications via HR helpdesk.

• Provided various Performance Management reports to Regional Business Heads in various divisions/BUs across Asia.

• Liaised with counterparts in NY regarding changes to be made to various Performance Management Cycles for Asia.

• Liaised with regional HR, Payroll, Benefits and IT teams when necessary in order to resolve employees’ queries/requests.

• Quality check for Peoplesoft transactions. Troubleshoot and resolve data issues.

• Point of Contact for sending monthly Payroll Report to regional payroll team. Managed Daily, Weekly and Monthly Data Management Audit Reports.

• Provided Employee Reference Letters.

• Escalated issues & certain requests to the regional HRIS team.

• Created daily task reports, consolidating the same for weekly & monthly team meetings and Publishing the same for stakeholders.

• Trained new joiners within the team regarding various HR processes.

• Worked towards improving the current process.

Morgan Stanley

April 2010 - March 2012

Qualifications & Certifications

Post Graduation Diploma in Business Management

Rustomjee Business School

Rustomjee Business School


University of Mumbai

St. Thomas Baptista Junior College

St. Francis High School, Vasai

St Francis High School

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