A competent Senior Manager with around 35 years of experience in Service Industry.
Currently working as :
1) Senior Consultant: for Jeeves Consumer Services Pvt Ltd who are into B2B & B2C segments and provides Installation, warranty services for various clients for CE & HA products & AMC and Out of warranty services of all brands.
2) Consultant : for Keystone capital who are in the business of Management Consultancy related operations and undertakes various projects implementation in the areas of marketing, sales, service, data management, Process & documentation etc.
study the existing business and find ways to improve the productivity & profitability
Jeeves Consumer Services Pvt Ltd
July 2009 - July 2012
Supervised business operations, network management, training and HR & Admin related functions
BPL Limited and Sanyo BPL Private Limited
over 30 years experience in Customer service & training
Qualifications & Certifications