Knight - Computer Operator - Boston, MA, USA

Otis Knight

Boston, MA, USA


Computer Operator

Work History

Cummins Getronics

Computer Installation
• Set-up new (desk-top and laptop computers)
• De-installed old computer equipment and installed new equipment.
• Recorded all issues on work order
• Disk-wiped old equipment hard-drives.
• Installed various software i.e. company specific etc

Residential Counselor/Part-time

Baycove Human Services

From February 2004

• Provide supportive counseling to clients concerning daily personal and social issues.
• Provide advocacy and case management services for clients, which include contact with families, day program/vocational placement, Department of Mental Health and other service providers.
• Implement and developed clinical and behavioral treatment plans.
• Provide crisis assessment, prevention and needed intervention.
• Developed and initiation of program goals and monitored program outcomes.

Computer Operator

FM Global

February 2002 - February 2004

• Finished production batch jobs, run VM Backup, run test backup, check status of NDM jobs.
• Check NT server backups. Verified status, checked log files, checked regional and home office VMS mail.
• Brought up all CICS. Check status of reporting database on NRNORI.
• Remove all tapes from assigned sites and placed all tapes into library.
• Performed tape vault rotations, read all email regarding technical issues.
• Logged all technical problems into PITS and performed prevention maintenance on printer/computers.

INS - Information Service - Computer Operator

St. Elizabeth's Medical Center

September 1996 - February 2002

• Responsible for all servers and backup for the hospital.
• Completed downloads, ran verification checks for payroll and completed other reports.
• Worked at help desk for computer systems, regarding technical issues.

Blue Cross Blue Shield of Massachusetts

October 1995 - September 1996

PCA - Re-credentialing Department
• Entered provider updated information into computer system and other required duties.

Qualifications & Certifications

Computer Processing Institute

Snowden International High School

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