Ely - Motor Vehicle Insurance Claims - Stellenbosch, WC, South Africa

Orlando Ely

Stellenbosch, WC, South Africa


Motor Vehicle Insurance Claims


I have two years experience dealing motor vehicle insurance claims ranging from accidents caused by the companies drivers or third party claims or general damages to company vehicles that must be repaired in terms of the companies insurance policy. I was responsible for approx 588 company vehicles in terms of repairs due to accidents etc

Work History

Contracts Administrator

Maintenance Dept

April 2009 - August 2011

Maintenance Supervisor

April 2009 - August 2011

Contracts Administrator (Maintenance Dept)

Lease Admin Assistant

Leasing Dept

November 2006 - March 2009

Insurance Claims Manager

September 2002 - September 2013

25 August 2011 to 18 September 2013
Maintenance Supervisor

Claims Admin

September 2002 - November 2006

To ensure that all new claim forms are checked and monitored for accuracy;
All losses in excess of the stopper are reported to the Insurers;
All claims costs are monitored and correctly captured towards the Aggregate Fund;
All stock and repair accounts are validated and authorized;
Damaged stock received from stores check and authorized.

2. Claims Management - assets/motor vehicle claims:

2.1 Bordereaux (excel spreadsheet)
The value of damaged stock received from stores updated correctly on the bordereaux;
Monthly reports on type of claims updated and distributed to all divisions;

2.2 Assessors
Assessors appointed for all applicable claims;
Assessors appointed to assess damage of our own and third party vehicles;
The contents of the assessors report checked for accuracy;
Assessors reports distributed to the relevant Operations Dept and action steps strongly suggested for implementation;
All details of the finalized claim forwarded to the assessor/loss adjustor so that an Agreement of Loss can be drafted and finalized;

2.3 Finance
Third party claims validated for payment;
Sale of insurance claim stock to be managed and proceeds of sale to be deposited with the Treasury Dept;
Proceeds of the sale to be journaled to the relevant cost centre's (divisions);
Monthly accrual of claims to be journaled to the relevant cost centres/divisions;
Claims checked and reconciled to SAP;

2.4 Marine Insurance
Inform the insurers of damaged stock once the Shipping Dept/Distribution Centre has informed me;
Ensure that insurers appoints a loss adjustor to assess extent of damage;
Ensure that relevant paperwork is completed and processed;

3. Reporting:

3.1 Asset & Vehicles
Bordereauxs sent to Head of Risk summarizing all risk classes by division/brand at every month end;
Asset and motor vehicle bordereauxs updated and then forwarded to insurers so that they can monitor and compare year to date expenses, number of incidents logged etc;
Accurate monthly reporting on all...

Insurance Claims Manager

National Clothing Retailer

From September 2002

25 August 2011 to date

Administration Officer

CT International Finance Development

February 1996 - September 2002

EMPLOYMENT PERIOD: 1st February 1996 to 15 September 2002

RESPONSIBILITIES: Reported to Legal Advisor - Multi-task portfolios

LEGAL: Supervising of Legal Clerk: training, dispensing
advice and monitoring performance
Controlling of legal collections: assessment and decision-making
Compiling of legal statistics
Compiling of simple legal documents
Drafting of correspondence to attorneys
Typing of all legal agreements and correspondence

HUMAN RESOURCES: Recruiting and selecting at clerical level
Compiling of letter of appointments and employment contracts
Inducting of new employees
Attending to staff welfare
Researching and assisting with the formulation of Company HR policies and procedures
Assisting with disciplinary hearings
Ensuring compliance with BCEA
Attending to employment termination formalities

(incorporating sales experience): On-the-job training, dispensing of advice and monitoring performance
Co-ordinating and planning of operations
Negotiating with sub-contractors and attend to their payments
Trouble-shooting & handling of problematic
Overseeing of after-sales service
Liaising with external bodies and authorities

Topics Credit Office

August 1994 - January 1996

Debtors Clerk/night shift supervisor

Truworths Credit Office

RESPONSIBILITIES: Handling of customer account queries
Collecting of arrear debts
Contacting of debtors telephonically to obtain arrear account payments
Following up on commitments to pay
Tracing of debtors
Supervising (and training) of 20 casual staff in the evenings

Foschini Retail Group (Pty)


Qualifications & Certifications

Grassy Park High, Cape Town

Human Resources Management

Cape Technikon

Cape Tutorial College

Human Resources Management

Cape Technikon

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