Tanielu - Receptionist - Brisbane, QLD, Australia

Orepa Tanielu

Brisbane, QLD, Australia




• Excellent phone manner and high level communication and interpersonal skills
• Experienced touch typist: current typing speed 60 wpm/98% accuracy
• Proficient in use of MS-Office packages including: Word, Excel, Internet Explorer, Power Point, Outlook, internet research
• Experienced in managing administrative duties including: mail, filing, faxing, copying, taking minutes, conducting meetings, managing customers etc
• Excellent problem solver and quick thinker
• Good team work approach and can be relied on when unsupervised
• Strong organizational skills – time management, meeting deadlines
• Quick learner: can pick up new systems and their operation promptly
• Friendly, honest, patient, reliable

Work History

Administration Assistant/Receptionist

Sulzer Pumps Wastewater Australia, Sumner Park

November 2012 - September 2013

Experience: Front desk, Phone and front enquiries, mailing, updating records and personal files, travel bookings for accommodation, maintenance enquiries, purchase orders and invoice updating, credit checks, international online mailing (ie DHL, TOLL). (End of Contract)

Customer Service


March 2009 - October 2012

Office of the Public Service Commissioner, Brisbane
Experience: Main front desk and telephone enquiries, managing daily mail sort and distribution, computerised data entry & updating Incoming & Outgoing enquiries.
[Reason for leaving: End of contract]

Receptionist/Customer Service

Qld Police Headquarters

April 2007 - January 2009

Experience: Processing applications for police officers, mailing, answering enquiries, assist in support of police interviews. [Reason for leaving: End of contract]


Logan City Slammers Volleyball Association

a youth and general community sport organisation that encourages active sport and healthy lifestyle. Current 3 years, 2007-2010

Front Line Call Centre Officer

GE Finance Consumer

From July 2006

Experience: Customer Service, Process New Accounts and New Applications, variations, manual transactions for customer, update faxes and documents for new applications, activate credit line cards. [Reason for leaving: End of contract]

Data entry utilising the Microsoft suite of documents

Secretarial Services

May 2005 - June 2006

(12 months), May 2005 - June 2006 Organisational Development Unit, Human Resource Management, Qld Department of Housing
Experience: Provide secretarial services, high level computer skills - work processing documents, faxes, answering telephones, minute taking/agenda preparation/distribution/Filing/Photocopying & Binding, Maintenance of Administration procedures, Data entry utilising the Microsoft suite of documents, Sorting and distribution of incoming mail, Responding to general enquires received within the Human Resources area [Reason for leaving End of Contract]


Logan Multicultural Neighbourhood Centre

I have acted as receptionist, managing telephone and personal enquiries, served clients, provided information, produced documents using IT skills, emailed and faxed documents.

Telemarketing and Booking Clerk

New Image Photographic/Step by Step Investment Co

Experience: Telemarketing, advertising products on the phone, Data entry/maintaining databases, answering incoming telephone calls

Library Assistant

Porirua Public Library, NZ

Experience: Customer service, Issuing books to customers, Processing late fee payments, Answering telephone enquiries

Qualifications & Certifications

Viard College, Porirua New Zealand

secondary school

Viard College

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