I am an energetic person, ambitious, team player and hard worker who can work without any supervision. I have computer skills, interpersonal skills, contact centre skills, good negotiator, people skills and administration skills.
- Full time
- Part time
- One time
January 2014 - March 2014
I was working in a home loan collections department as a collector, collecting on a defaulted accounts. My other duties was to negotiate for a payment with clients, update their information and load debit order for a payment.
May 2011 - December 2013
Organisation African Bank
Main Duties and
• Collecting debts from defaulted clients
• Resolving client's queries
• Best Collector
Reason for leaving I had a funeral at home which leads me to stay longer than my available leave days and that's caused me to resign.
1. Best Performer 2013/12/11 Being the highest performed member in my department
1. Best Collector 2013/09/31 Being the highest collector for the month
Legacy Migration Project at DPW
SITA as the IT agency for government has been faced with rising costs of hosting and maintaining legacy systems. A high level assessment was commissioned to analyse the various legacy systems within government. The assessment established that the bulk of legacy systems are running on Software AG technology, mainly Natural-ADABAS. It was further assessed that some of these systems will be replaced by IFMS and the others which are departmental core systems will form part of the Legacy Migration programme at SITA. The programme was initiated at board level to migrate the departmental core systems that are running on Natural-ADABAS to modern technology.
Qualifications & Certifications
Contact Centre Operations NQF Level 4
ICDL Computer Course
CIDA City Campus
Bacholor of Business Administration
CIDA City Campus
Maatla High School