Client Support Anaylst
Custom Software Solution
From June 2014
Provision of end user support to company's software clients
IT operations support
Software and hardware Installation support
Application/Operating /Networking system support
Implementation of application software
Software testing and diagnosis of user problem
SQL database support
General Audit & Inspection - Team Member
Unity Bank Plc (General Audit & Inspection Department)
* Head Office and Branch routine audit and inspection.
* Forensic Audit.
* System Audit.
* Identify and report on compliance risks to initiate corrective and meet regulatory requirements.
* Identify and analyze risk through evaluation and review of documentation and information.
* Collection of information to evaluate risk and to ensure that regulatory, contractual requirement and organization policies are not violated.
Information Technology Support- Team Leader
Unity Bank Plc (Information Technology Department)
* Plan, Supervise and conduct IT service management in the region (IT support service and IT delivery service).
* Installation, configuration and Administration of any Windows Operating System (Server & Workstation).
* Administration, Support and implementation LAN & WAN Network in the Region.
* Installation, Configuration, Upgrade and administering of software and hardware.
* Maintenance Support Services.
* Educate Branches on the new and modified computer/software application systems.
System Administrator/Support & Data Processing Officer
First Interstate Bank Plc (Information Technology Department)
* Installation, Repair, Troubleshooting and Maintenance of Computer software, Hardware and Network faults.
* LAN & WAN Network Support.
* Render IT support and delivery services to Branches and Head office.
* Data Processing and File maintenance.
* Running of end-of-day, start-of-day and end-of-month processes and procedure for the Bank.
* Collection of information (reports) and data validation of relevant day-to- day and end-of-month transaction to assist management in their decision.
* Running reconciliation processes and procedures for all branches.
* Maintaining error and risk log for all related problems with the Bank Application and Servers.
* Plan, supervise and conduct necessary Backup (On site & off site) and File Maintenance of the Bank...
Qualifications & Certifications
Information System Programmer & Analyst
Red River College
Federal University of Technology
The Polytechnic Ibadan
Institute of Management and Technology