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Part Qualified Acountant
Graduated With Ba (Hons) in accounting and Finance. I also had extra modules such as;
Credit risk theory and practice, market analysis for private investors and statistics.
September 2010 - June 2012
• I have a proven ability to deliver an excellent customer service in a fast paced working environment.
• I successfully communicate with people from diverse ethnic groups and professional backgrounds.
• I have a proven ability to remain competitive and exceed sales targets with the aim of increasing company’s turnover through up-selling and cross-selling of products.
• I have a proven ability to ask customers the right questions and successfully tailor the company’s products and services to meet customer needs and secure the sales.
• I am able to build quality rapport with the customers and establish a lasting relationship with them by putting them first at all times.
• I adhere to all audit procedures correctly and completely and make sure all paperwork is completed in compliance with the FSA regulating body.
Cafe Roma Limited, UK
September 2007 - September 2010
I was working as a shop floor assistant whilst studying full-time at the university. I was responsible for the smooth running of daily operations, delivering excellent customer service, and ensuring cash register balances. After about six months of working with the company, I was privileged to fill the manager holiday cover role. Consequently, I was able to energise the team, delegate tasks, and successfully deal with customer complaints. I was in charge of stock control, waste control, fridge temperature checks, and product expiry date checks. I was also in charge of the company’s security systems, dealing with paperwork, reporting daily proceeds and providing supporting explanation for the figures to the business owners.
Qualifications & Certifications
University of the West of England
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