Guy - Receptionist - Toronto, ON, Canada

Olive Guy

Toronto, ON, Canada

Services

Receptionist

Summary:

More than five years as Receptionist with broad-based experience and hands-on skill.
Business communication and customer service skills.
Solid experience working in both public and customer relation.
Able to work independently and in a challenged team environment.
Ability to communicate effectively and interact successfully wih guest, colleagues, management and team.
Trained new employees at reception /switchboard.
Handling a high volume of calls.
Answering and directing all calls to the appropriate personnel.
Maintain records and monitor visitor's log book signing in and out.

Work History

Operations and Maintenance Administrative Assistant

Johnson Controls Inc Outsource to Cadbury Canada

January 2005 - January 2011

Handling high volume of calls
Answering and directing all calls to the appropriate personnel
Dispatching facilities’ team to various employee complaints.
Maintaining /updating 5000 Yonge Street employee directory and distribute as required
Updating Microsoft outlook
Update employee phone directory
Trained on Lenel On Guard System to Active and Deactivate Security card
Keeping track of Security cards loaned to clients
Conference Room scheduling as needed
Train new Facility and Mailroom employees on the switchboard and all reception duties.
Efficient in Maximo
B2B Coordinator
Daily reactivation and deactivation of access cards that have not been returned from prior day.
Daily checks of access cards and subsequent emails sent to employees to return such.
Maintain records and monitor visitor’s log book signing in and out

Operations and Maintenance Administrative Assistant

Johnson Controls

May 2004 - August 2011

Holistic Practationer

Angel Craft and Healing Shop

June 2003 - June 2003

Holistic Practitioner
Reiki Master/Teacher
Certified Hot stone Practitioner
Etheric healing/Meditation - studied in Bali Indonesia

Receptionist

Cadbury Canada

January 2003 - January 2011

Receptionist

Loblaw Properties The Co-Operative Insurance Co Robin Hood

January 2000 - January 2003

Receptionist

Xerox-Outsourced to IMG

January 1996 - January 2000

Answering and directing calls to the appropriate personnel
Welcoming and directing all walk-in visitors, customers and trade people
Sort and distribute incoming mail and forwarding outgoing mail
Coordinating the maintenance and repair of photocopiers, fax and other office equipment
Scheduling use of conference rooms
Maintained telephone list of employers
Prepared courier documentation and call to courier for pick up
Other administrative duties as require

Responsibilities / Accountabilities

Perform switchboard duties: answer switchboard, transferring calls to appropriate individuals, answer queries.
Greet and assist visitor(s) have them sign in and collect access card when visitor(s)
are leaving.
Daily reactivation and deactivation of access cards that has been returned
Daily check of access cards and subsequent emails sent to employees to return such.
Update employee directory
Provide administrative support
Order supplies and stationery

Physical Requirements:
Ability to sit in one location for extended period.

Key Relationship:
Ability to communicate effectively and interact successfully with colleagues, guest, consumers, management and suppliers.

Projects

Reiki Master/Teacher

Registed Reiki Master/Teacher.
Enegy Healing Practitioner,Teacher.
Certified Hotstone Massage Therapist.
I teach Reiki Levels 1 and 11
and Etheric Healing (Energy Healing)
Meditation meetup every Saturday
Home blessing ( Smudging)
Spiritual Counselling

Operations and Maintenance Administrative Assistant

Dispatching Facilities team to various employee complaints.
trained on Lenel ON Guard System to active and deactivate security cards.
Keeping track of security cards loaned to clients.
Daily reactivation and deactivation of access cards that had not been returnrd from prior day.
Daily checks of access cards and subsequent email sent to employees to return such.
Stood in for my Facility Manager.

Administrative Asstistant

Maintaining/updating employee directoryand distribute as required.
Conference Room scheduling as needed.
Trained new Facility and Mailroom employees on the swithboard and all reception duties.
MS Office,Excel.
Assisting Human Resources with new employees.
Prepared courier documentation to be picked up.
Coordinating the maintenance and repair of photocopiers and other office equipment.

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