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Fashion Stylist, Sales Consultant, Customer Service
I have been working in the fashion industry since February 2010, firstly as a stylist/sales consultant in HOBBs, then as a dressmaker at a wedding boutique La Novia in Edinburgh and now as a seamstress for private clients in ‘The Shape Studio’.
Fashion has always been a big part of my life. I have been designing clothes since the age of seven and have a keen eye for good quality fabrics as well as fine cuts. I have experience in wardrobe assessments and styling as a freelance. I would like to continue working in an environment that will continue to build on the skills I already have while giving me greater managerial responsibilities through which I will develop as a person as well.
I am confident to say that I have developed strong communication and sales skills and have proved to be reliable, energetic, confident, self-motivated employee with always positive and team motivating attitude.
The Shape Studio
From September 2013
2 Stewarts Court, 218-220 Stewarts Road, London SW8 4UB
Date Sep 2013 - present
Duties Altering, repairing and redesigning designers women's clothing according to the customers needs; sewing made-to-measure clothes.
Dressmaker / Sales consultant
Bridal Boutique 'La Novia
January 2012 - August 2013
6 York Building, Queen Street, Edinburgh EH2 1HY
Date Jan 2012 - Aug 2013
Position Dressmaker / Sales consultant
Duties Styling, selling, altering and sewing made-to-measure bridal gowns according the specific requests of a customer; working on one-to-one appointment system, designing new styles, taking measurements, assisting the managing director on fittings; providing an excellent customer service, liaising with customers via the phone, promoting and selling collection with passion and knowledge of fashion trends and competitors, assisting on photoshoots.
October 2011 - January 2012
Duties Welcoming guests on arrival, dealing with reservations by phone, e-mail, and face-to-face, checking guests into and out of the hotel, allocating rooms and handing out keys, preparing bills and taking payments, taking and passing on messages to guests, dealing with special requests from guests (booking theatre tickets or storing valuables), answering questions about facilities in the hotel and the surrounding area, dealing with complaints or problems.
Sales consultant / Stylist
February 2010 - October 2011
47 George Street, Edinburgh EH2 2HT
Contact: 0131 220 5386
Date Feb 2010 - Oct 2011
Position Sales consultant / Stylist
Duties Reach and exceed sales target, deliver exceptional customer service, support the management team in achieving the highest company's standards, promote and sell the collection with enthusiasm and passion and drive the team to do the same, maintain contacts and establish a loyal customer base, keep up to date with fashion trends.
Administrator / Event facilitator
Up to August 2008
Sugar Quay, Lower Thames Street, London EC3R 6DU
Contact: 020 7144 1825
Date 2006 - Aug 2008
Position Administrator / Event facilitator
Duties General word processing, dealing with telephone and email enquiries, creating and maintaining filing systems, using a variety of software packages to produce correspondence and documents, invoicing, liaising with members of staff in other departments or external contacts, organising and storing paperwork, documents and computer-based information.
Coordinating a catering part of meetings and functions; assisting in the planning and facilitation; briefing staff with detailed information about events, working on a budget, dealing with suppliers, assisting on-site making sure that everything runs smoothly.
Hava Shapiro 1878 Ltd
Unit 117, Stratford Workshops, Burford Road, Stratford, London E15 2SP
Contact: 020 8555 9607
Position Sales Manager
Duties Market research, marketing, sales forecasting, international sale and promotional planning programs, dealing with e-mails, telephone and face to face enquiries customers orders organizing shipping and drop off service, document and information coordination, invoice handling, general office duties.
Aerobics / step studio instructor
Kensington Close Fitness Club
Up to September 2008
Kensington Close Hotel, High Street Kensington, London W8
Contact: 020 7368 4005
Date 2005 - Sep 2008
Position Aerobics / step studio instructor
Duties Customer service, administration, banking, stock management, till operation,
merchandising, weekly and daily reports, product and price maintenance.
Student service advisor
UK Stay Ltd
Seven Sister Road, London N7 6BU
Contact: 020 7193 3959
Position Student service advisor
Duties Answering the phone, dealing with e-mails, face to face and telephone enquiries, liaising accommodation booking between the agents, students and accommodation providers, general office duties, director's assistant, updating and compiling database, working within deadlines.
Qualifications & Certifications
Edinburgh Napier University
Perm State Medical Academy
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