Terziiska - Air Hostess - Fredericksburg, VA, USA

Olena Terziiska

Fredericksburg, VA, USA


Air Hostess

Work History

Executive Assistant to Vice President and General Counsel

Commercial Real Estate Company

August 2012 - July 2013

Schedule meetings and make travel arrangements
Prepare materials for presentations and finalize documents for signature or mailing
Prepare correspondence to tenants
Return telephone calls and emails as requested
File and retrieve corporate documents, records, and reports
Attend meetings and take notes for the file, follow-up on any action items

Pentagon City mall

July 2012 - February 2013

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. Tasks included:
• Maintain an awareness of all promotions and advertisements.
• Assist in floor moves, merchandising, display maintenance, and housekeeping
• Assist in processing and replenishing merchandise and monitoring floor stock
• Aid customers in locating merchandise.
• Communicate customer requests to management.
• Assist in completing price changes within the department.
• Participate in year-end inventory and cycle counts.
• Assist in ringing up sales at registers and/or bagging merchandise.
• Any other tasks as assigned from time to time by any manager.

Restaurant Server

Hilton Hotel, Houligan's

July 2012 - November 2012

As a Food Server, was responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, was responsible for performing the following tasks to the highest standards:
• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well-stocked at all times

"Your interpreter in Odessa" Translation agency in Ukraine 01.2011 - 04.2012
Language services in Odessa, Ukraine.
Your Interpreter in Odessa: Interpreters and translators in Odessa, Ukraine. Guided tours, personal assistance, remote subscription services, Russian lessons online.

Qualifications & Certifications


Odessa National Economic University

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