Percival - Microsoft Office Professional - Basseterre, Saint George Basseterre Parish, Saint Kitts and Nevis

Octavio Percival

Basseterre, Saint George Basseterre Parish, Saint Kitts and Nevis

Services

Microsoft Office Professional

Work History

Brown Hill Communications

From May 2012

• Answer product related questions in an accurate and timely manner.
• Maintain extensive knowledge of clients and company's policies and procedures.
• Be professional, approachable and respectful at all times.
• Handle all billing inquiry calls.
• Maintain customer satisfaction in a healthy manner.
• Provide efficient and sufficient support to all customers
• Meet customer satisfaction to the fullest

Clear Harbor

January 2010 - March 2011

• Answer product related questions in an accurate and timely manner.
• Maintain extensive knowledge of clients and company's policies and procedures.
• Be professional, approachable and respectful at all times.
• Handle all billing inquiry calls.
• Maintain customer satisfaction in a healthy manner.
• Provide efficient and sufficient support to all customers
• Meet customer satisfaction to the fullest

Intern

KISCO Travel Agency

March 2008 - April 2008

• Make itinerary flights for customers
• Daily data entry of flight plans at the end of each working day

Carib Brewery

May 2008 - January 2010

• Daily stock count at the end of each working day.
• Daily record of products coming from the Bottling hall to the Full Product Warehouse.
• Keeping the warehouse clean at all times.
• Daily report of products that are missing or running short on supply.
• Supplying the depot, trucks and all containers whether for export or local transport.

Museum Assistant

Brimstone Hill Fortress

July 2007 - March 2008

• Repair any damages at the museum
• Provide tours to visitors of the fortress.
• Daily report of task done for the day and items needed in the future needed to uphold the museum.

Qualifications & Certifications

Business Management & Administration

Clarence Fitzroy Bryant College

History, English

Sandy Point High School

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