Maluleke - Social Auxiliary Work - Pretoria, South Africa

Nyiko Steven Maluleke

Pretoria, South Africa


Kindly be informed that the above mention has been I am a volunteer at Father Mkhatshwa center as Social Auxiliary Worker, since I conducted my Social Auxiliary Work Practicals at Place of Safety in the year 2011 until I passed my studies in 2012 and also helping as Receptionist by welcoming our clients.

Good communication Skills, Interpersonal
Skills, Computer literacy, Numeric skills, Ability to work under pressure
Attend to incoming and outgoing telephone calls, Transfer calls to relevant
extensions, Provide clients with relevant information, Take messages and convey to
relevant staff Keep record of all outgoing calls, data capturing, knowledge of SAP, Maintain telephone database, keep
register of telephone numbers/fax numbers of all NGOs and institutions. Provide comprehensive secretarial and administrative support to colleagues and assist in the smooth and efficient running of the office. Keep a register with all new appointment and issuing of
updated telephone list, Identify and report telephone faults to the supervisor, Outreach programmes, Notify staff if telephones are out of order, ward rounds, life skill, programmes and in-service training.
Ability and competence to assist advocate and empower individuals, families, groups and communities to enhance their social functioning and problem-solving capabilities.


Social Auxiliary Work

Work History

Volunteer as Social Auxiliary work

Social Development

Period: 2012 to date


• Faxing
• Record keeping and filling system
• Photo copies
• Home visits-After care services
• Taking minutes
• Registering new admissions electronically
• Receptionist when needed
• Facilitation of panel discussion and assessment meetings
• Receiving and distribution of all faxes and emails
• Answering and transferring all incoming calls
• Life skills programme
• Communication letters/ Requesting Stationary
• Planning and organizing meetings
• Compiling minutes/ report writing
• Good Office management skills (document tracking, storage and retrieval systems)
• Opening files for new admissions


• Problem solving
• Conflict management
• Communication skill
• Assertiveness
• Team building
• Presentation
• Decision making
• Planning and organizing skills

Qualifications & Certifications

Social auxiliary work

Community Aids Response

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