Mhizha - Network Administrator - Johannesburg, GP, South Africa

Nyasha Mhizha

Johannesburg, GP, South Africa


Network Administrator


Desktop support, server installations and maintenance, VMware, Cisco,TMG, Symantec Antivirus, Wireless

Work History

Group Head Office Lead Support

CTI Education Group

From November 2012

- To strategically and operationally manage all IT, Internet and Intranet functions at the Group Head Office of CTI. This includes IT infrastructure, IT facilities, IT support, IT Security, VOIP and IT resources.
- Assist with overall leadership and strategic direction of the IT support department.
- Plan, organize, direct, control and evaluate the operations of IT department and putting systems in place to improve the operational quality and efficiency of the department.
- Aligning CTI’s GHO IT Strategy with Pearson IT Strategy..
- Implement policies, procedures and structures for efficient running of the department.
- Planning, developing and implementing the IT budget, to ensure cost effectiveness.
- Make recommendations for continuous improvement of the department.
- Participate and provide support to the CTI and Pearson technology integration project.
- Support and operate the CTI GHO infrastructure and ICT services.
- Oversee the IT support functions of the whole site
- Service Management
- General Management

Network Administrator

CTI Education Group

October 2010 - October 2012

- Evaluate and recommending purchases of computers, network hardware, peripheral equipment, and software
- Investigate user problems, identify their source, and determine possible solutions, test and implementing solutions
- Install, configure, and maintain personal computers, servers, Ethernet networks, network cabling, and other related equipment
- Installing, configuring and maintaining network printers
- Planning and implementing, file permissions, backup and disaster recovery plans, and adding and deleting users.
- Maintaining site licenses for the organization
- Identifying utilization patterns and their effect on operation/system availability and performance expectations
- Maintaining confidentiality with regard to the information being processed, stored or accessed by the network
- Provide on-the-job training to new department staff members
- Monitoring telephone usage using a Telephone management system: MAN 3000
- Placing orders

Network Support Specialist

BC Business Solutions

July 2007 - March 2009

- Designing and Implementing wireless and wired networks
- Network administration and securities
- Project Management, Environmental safety, Training, Client support, Troubleshooting

Qualifications & Certifications

Information Technology Engineering

CTI Education Group

National Diploma in Applied Information Technology

Ansted School of Technology – University of Zimbabwe (UZ), Harare

3. Diploma in Networking & PC Maintenance (BCI, London)

MacMaine School of Computing

National Diploma in Computer Studies (HEXCO

CITMA College

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