Handling incoming calls and Email from USA, Canada&Australia to provide technical resolution For ISP
Service Desk Support
June 2002 - November 2012
• India Infoline, Pune. November 2010 to November 2012 .
Designation – Team leader-Tele executives
Job Profile – Handling team of Tele Executives making outbound calls to prospects to buy Insurance policy
• Conducing tuitions for children from standard 1st to 7th in Marathi Medium since August 2008 to January 2009
• Vcustomer, Pune , June 2005 to June 2008
Designation –Technical Support Executive (Voice process - U.S.A.)
Job Profile – Handling incoming calls to provide technical resolution to Linksys Networking Devices for USA, Canada & Australian Customers.
• SANA Travels, Swargate, Pune. January 2004 to June 2004
Job Profile – Ticket Booking and S.T.D. booth handling
• Dainik Lokmat Office, From June 2002 to November 2002
Designation – News writer.
Job Profile – News script writing as per given draft.
Qualifications & Certifications
Enginnering Diploma in Electtronics