Project management is the discipline of planning, organizing, motivating, and controlling resources to achieve specific goals. A project is a temporary endeavor with a defined beginning and end (usually time-constrained, and often constrained by funding or deliverables), undertaken to meet unique goals and objectives, typically to bring about beneficial change or added value. The temporary nature of projects stands in contrast with business as usual (or operations), which are repetitive, permanent, or semi-permanent functional activities to produce products or services. In practice, the management of these two systems is often quite different, and as such requires the development of distinct technical skills and management strategies.
The primary challenge of project management is to achieve all of the project goals and objectives while honoring the preconceived constraints. The primary constraints are scope, time, quality and budget. The secondary —and more ambitious— challenge is to optimize the allocation of necessary inputs and integrate them to meet pre-defined objectives.
Independent Marketing & Business Strategy Consultant
January 2012 - January 2012
Independent strategy consultant, working with businesses and public organizations in issues of strategy, sustainability, trade-related economic growth and corporate training programs.
Country Manager Portugal
UTC Fire & Security
September 2012 - September 2012
Ensures his office's operations align with the organization’s mission, strategic objectives and policies. Specific duties include managing staff, overseeing projects and sales, ensuring the organization follow local laws and regulations, liaising with management at the main office and providing reports on activities, ensuring proper financial controls are in place and representing the organization at meetings.
National Sales Manager
UTC Fire & Security
March 2010 - September 2012
Organise, motivate and lead the sales team. Responsible for the combined performance of the team and for ensuring that everyone reaches their targets. Responsible for geographical areas (area sales managers) and types of customer. Involved with identification of new business opportunities and the development of marketing strategies.
Responsible for: recruiting and training sales staff; supervising, motivating and monitoring team performance; setting budgets/targets (operation plan); liaising with other line managers; reporting back to senior managers; liaising with customers (which may include actual selling); detailed knowledge of the company's products or services; commercial trainings to customers; ensure company visibility on the market; know what competitors are doing.
National Sales Manager at GE Security
January 2002 - March 2010
General Electric sold the GE Security business to United Technologies Corporation and it's now integrated on UTC - Climate Controls & Security as UTC Fire & Security
Key Account Manager & Sales Office Coordinator
GE-Security; GE Interlogix B.V.; Interlogix B.V. and BZN, Lda.
January 1992 - January 2002
Long term development of our business. Ensure that we meet our customers’ needs and anticipate their future requirements. Developing individual Account Plans that assured renewals and optimise profitable new business growth potential. Communicating and promoting the Company proposition to agreed Accounts and leading the management of relations with assigned Accounts. Ability to establish and maintain external business relationships and to identify and manage key Influencers within Account organisations. Develop and nurture commercial relationships, and building and implementing Account Plans and identifying new business and Account opportunities
January 1991 - January 1992
keeping in contact with existing customers; making appointments to meet new and existing customers; agreeing sales, prices, contracts and payments; meeting sales targets;
promoting new products and any special deals; advising customers about delivery schedules and after-sales service; recording orders and sending details to the sales office;
understanding customers’ needs; reporting sales trends.
January 1990 - January 1991
Procurement to fulfill the international contracts made with the African Portuguese language speakers Countries.
Qualifications & Certifications
Training - Trainer Laura Rypens, Commercial Talent Development Program
(MA) Master Customer Service Management - Grade 85%
IPAM - The Marketing School
Training - Trainer Richard Berry, Management Skills for Leaders
SyNet - Lockwood Leadership International
(BA) Bachelor Degree, Business for Marketing / Marketing Management - Grade 70%
IPAM - The Marketing School
Training, Managing your Career
Training, Sales Manager Course
Training, Collecting & Credit Control
GE E-Learning’s (Training)
Training, Key Account Management - Dr. João Alberto Catalão