-Configuring users profiles.
-Loading windows OS on computers and Laptops.
-Upgrading of computers to latest operation system example Windows XP,Vista and Windows 7, recently Windows 8
-Attending calls logged on the remedy service desk system.
-Connecting to shared printers and installing network printers within the organisation
- Advising users in terms of security implementation in ICT and PC user standards
-Registering computers on the organisational domain, e-mail set-up, and internet set-up through the proxy connection
-Formatting and reloading computers.
-Assisting users with all the technical problems they encounter on daily basis.
-Configuring emails on mobile smartphones like Samsung tablets,ipad and blackberry using exchange sever.
-Update logged calls with relevant information on outstanding calls logged under my name.
-Follow up with users on the faults I attended.
Sport Administrator Trainee
City of Tshwane
April 2012 - January 2013
Company SABC broadcasting
Designation Desktop and Mobile support
Duration Currently employed(internship)
COMPETENCIES AND SKILLS
-Ability to multi-task and problem solving
-Detail attentive and goal oriented
-Ability to work effectively, independently and efficiently under pressure in order to meet deadlines.
Cashier and Customer assistant
Mr price Retailers
June 2008 - December 2008
-Opening of MR Price money accounts
Qualifications & Certifications
Information and Communication Technology
African Global Skills Academy
Information Technology and Computer Science
Pretoria Technical College