Mahlangu - Pension Fund Administrator - Johannesburg, GP, South Africa

Nthabiseng Mahlangu

Johannesburg, GP, South Africa


Pension Fund Administrator


I am a 30 year old female currently working for EHL Holdings Limited working as a Pension Administrator. I am interested in pension management in the corporate world as a whole, a position where I can increase my leadership abilities, through regularly encountering and solving problems. I have strong Organizational skills which make any type of Administrational tasks a pleasure to handle, as well as managing, meeting targets both internally and externally, and making the most of it. I’m described by referees as reliable, dedicated, punctual and quick with skills in administration.

Work History

Pension Department Administrator


From May 2007

Duties and responsibilities:
• Funeral Claims, Disabilities Claims, Death Claims, Retirement Claims, & Withdrawal Claims.
• Processing and finalizing funeral benefit claims;
• Receives notification of funerals, deaths, disabilities and planned retirements and sends out necessary documentation for completion. This includes liaising with the Branch Manager as well as following up to ensure receipt.
• Liaison with beneficiaries on outstanding claims and documentation for the entire group, irrespective of the type of claim;
• Follow up on all queries received by the department specifically in terms of funeral benefit payment within the specified period;
• Draft of covering letters for all documentation linked to claims. Ensuring that theses are approved and submitted;
• Provide support and assistance to the Pension Admin Manager in terms of all duties when relieving in this capacity;
• Obtain copies of payslips and relevant reports from the HR department;
• Preparation of all trust documentation for submission to the relevant banking institution.
• Telephone calls to family members on Saccawu national provident fund.
• Open new files - Disabilities, Death, Retirements - Updating listing.

Call Centre Agent/ Consultant

Innovation Group

From September 2006

(Project of one Month)
Innovation Group(on behalf of Nedbank)

Position: Consultant
Duties and Responsibilities
Calling Clients & Reason for the call
Note report from Clients to the system

Debt Collector


March 2006 - August 2006

Contract junior level position at NORTON LAMBRIANOS ATTORNEYS in the Legal sector in Randburg, South Africa(Gauteng).

Duties and Responsibilities
Outbound calls Debt recovery for major Banking and Retailing institutions;
System Recons on Accounts;
Communication with Ranking and Retail institutions.

Reason for leaving
Contract expired.

Pension Administrator

Hospitality and Restaurant

January 2003 - December 2005

Contract skilled level position at MC DONALD'S in the Hospitality and Restaurant sector in Sandton, South Africa (Gauteng)

Duties and Responsibilities
Face to Face customer service
Money handling
Cashier and Presenting

Reason for leaving

Qualifications & Certifications

Cerificate in Ellements of Retirment Funds


Moletsane High School

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