Mbedle - Marketing, Customer Services, Administration - Johannesburg, GP, South Africa

Nozipho Mbedle

Johannesburg, GP, South Africa


I am a hardworking person who have experience in customer services. I love working with people. I am eager to learn more each and I do not take criticism negatively but see it as another step of growth.
I am a friendly person who does her job carefully with love.

My Specialties are Administration,Invoicing, Customer Liaison,Follow ups, Brand Activation and Marketing.


Marketing, Customer Services, Administration

Work History

Secretarial functions to the Director


January 2013 - March 2013

Reception duties
Handling of queries from departments within the university and customers
General administrative tasks to ensure that the office and the department functions effectively
Reason for leaving: Contract Expired

Key Accounts Manager

Omega Refrigeration

April 2012 - June 2012

Duties: Updating and compiling the marketing material
Quoting, Proforma invoicing and invoicing on SAGE
Cold calling
Negotiating prices with clients
Liaising with clients to make sure that the company delivers its promise.
Making sure that the customers are happy
Working closely with Accounts department
Taking project files and job numbers to project managers.

Reason for leaving: Contract Expired

Brand Activation Consultant

Smollan Group

March 2008 - December 2011

Duties Samplings and demonstrations (Presentation)
Setting up appointments with Prospective Clients (Cold Calling) Developing the Business Do hygiene training when necessary
Promotion design and implementation
Negotiating prices from the suppliers for clients
Product seeding and brand building
Advice clients on how to use the product
Event co-ordination
Sending detailed report to my line manager
Keeping the relationship between the supplier, the brand and the consumer.
Ensuring that all customer enquiries are solved

Reason for leaving: Looking for greener pastures

Marketing Assistant/ Administrator

Vega The Brand Communications School

January 2005 - November 2007

Duties: Ensure that all customer enquiries are handled in an efficient, responsive and customer friendly
Updating new and existing client base
Provide efficient and organised daily administrative
Cold Calling - Developing the business
Client Presentation
Manage database
Print and Issue student results and certificate
Liaise with Debtors
Client meetings
Weekly internal sales and operations meeting
Submitting weekly reports
Follow up calls with clients
Keep records of all Clients information
Draw up request forms, deal with any client concerns

Reason for leaving: Relocated from Durban to Gauteng

Sales Accounts coordinator/Administrator

Lona Trading, Green Point Cape Town

January 2003 - December 2004

Duties: Checking daily exchange rate
Converting the foreign exchange rate to S.A. Rands
Capturing price received and client deductions
Reporting to Accounts manager of any errors on creditors and debtors
Double checking all the invoices from Accounts department and sending to customers.
Capturing product prices according to freight payments
Managing the cleaning staff
Assisting with staff functions
Liaise with PPECB (Perishable Product Export Control Board)

Reason for leaving: I got more interested in Marketing and Client Service.

Qualifications & Certifications

Brand Management

Vega School of Branding

Communications Management

Vega The Brand Communications School

Public Administration

Tygerberg College

Ulwazi High School

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