Ncoyo - Compliance Officer - Pretoria, South Africa

Noza Ncoyo

Pretoria, South Africa


I am passionate at ensuring that the entity complies with all relevant legislation, rules and regulation aligned to its day to day operation. I adore partnering with business thus facilitating a compliance a culture through training and awareness programs. It is my pride to provide assurance that the entity understands its compliance environment and thus takes responsibility for its compliance requirements aligned to its strategic objectives. I use research methods to ensure that the organisation is abreast of its industry regulatory developments.

The spectrum covers contracts management, project management and policy implementation. There is more engagement in negotiation, review, assessment and approval of contracts. Provision of advisory with regards to performance, adjustments and changes to all agreements involved including provision of oversight from preparation of contracts to approval stage.

I specialise also with conduct of compliance audits to monitor compliance levels and facilitate corrective action where gaps are identified. Development of systems and tools linked to operational policies and procedures to ensure effective compliance management.

My interaction includes but is not limited to Human Resource Compliance (including Employment Equity), Occupational Health and Safety compliance, Corporate Governance (including Ethics management), Policy management and any other adhoc compliance risk management activities.


Compliance Officer

Work History

Legal Compliance Consultant

Sidondi Consulting

February 2013 - December 2013

Review, enhancement and consolidation of draft legal compliance framework tools to ensure effective performance of the legal Compliance function thus eliminating the risk exposure of non-compliance which involved:
• Identification of key legal compliance risk controls
• Research of emerging issues from international studies and trends
• Identification of gaps in the legal compliance draft documents
• Proposition of updates and changes to existing legal compliance documents
• Drafting of updated legal compliance documents
• Preparing comparative analysis of all operational policies to ensure that business meet the industry standards

Data Analyst

Themba Consulting

March 2012 - May 2013

IDP Project
Project: Integrated Waste Management
Analysis of Provinces, Districts and its Municipalities within South Africa to assist the Department of Environmental Affairs (DEA) to gain an insight of the current status of waste management services in the municipalities for all provinces:
• Analysis of Integrated Development and waste management plans
• Review of Integrated Waste Management questionnaires aligned to DEA requirements
• Researching additional sources of information, eg, Statistics South Africa and demographic encyclopaedia
• Population of a gap analysis reports
• Consolidation of waste management services status report

Risk and Compliance Consultant

Sidondi Consulting

February 2010 - December 2011

• Provision of overview Frameworks for company Operational risk , Compliance and Corporate Governance
• Review of Operational risk, Compliance risk and Human Resources policies
• Review of Information Security and Data Management policies
• Documentation of quarterly status reports and presentation at management meetings
• Ongoing research to benchmark with similar government departmental standards

IT Governance & Compliance Officer

Nedbank Group Technology Limited

March 2005 - November 2009


IT Compliance Risk Compliance Management and Monitoring
• Development of Divisional regulatory profiles including business impact analysis
• Conduct of Monitoring activities and making the necessary recommendations to ensure compliance
• Instilling a culture of compliance from the top to bottom (ensuring management buy-in the form of training and awareness)
• Partnering with business to effectively detect, monitor and report relevant risks (Compliance Champions)
• Keeping the business ahead of regulatory developments through scanning of the regulatory environment and conducting a business impact analysis on applicable proposed/ new/ amended legislation
• Provision of compliance reports for discssion at Executive and Divisional Management Committee levels to ensure that management is aware of their compliance environment

Corporate / Business Governance Management
• Institutionalisation of New Companies Act and King III Code requirements
• Implementation and rollout of Corporate Governance / Ethics program aligned to applicable policies (Code of Ethics, Conflict of Interests and Gifts policies)
• Implementation and monitoring of Business Governance for Management and Executive Committee (EXCO) to ensure that meetings at their level are conducted in a professional and effective manner
• Provision of independent assurance to ensure that conflicts of interests are effectively managed

Ethics Programme Management
• Promotion of ethics culture which included assessing ethical risks, creation of ethics awareness and review of relevant policies and Codes of conduct
• Involvement in the implementation of ethics Strategy and Communications Strategy documents
• Maintenance and review of Declaration of of outside interests register to maintain the status quo
• Provision of advisory services on all ethics related issues and management of Ethics

New Business / Product Approval
• Review of new business or product proposals to identify legal compliance...

1st South African Lottery Operator


POSITION HELD Assistant Manager: Compliance
• Development and implementation of Compliance methodology within the organisation including development of Compliance risk profiles in accordance with Lotteries Act requirements
• Tracking compliance awareness levels within company Divisional units aligned to compliance risk profiles including implementation of compliance awareness programs and conducting of compliance awareness workshops throughout the organisation (including regions)
• Verification of Compliance reports to ensure consistency and quality before submission to the Regulator
• Attendance of monthly compliance review meetings with the Regulator, monthly feedback sessions with Chief Executive Officer
• Provision of advisory services on all compliance issues and acting as a central point of contact
• Monitoring activities to ensure that Call Centre Department adhere to the Player Relations service standards

Legal Assistant

Commercial Union Insurance

POSITION HELD Underwriting and Claims (Short term Insurance)
Responsibilities: Underwriting
• Processing of insurance quotes for customers including analysis of customer applications for insurance (Acceptance and refusal of risks according to operating manual/ guidelines)
• Issuing of insurance contract documentation and processing of insurance renewal / lapse notices to customers
• Arranging re-insurance for those risks over the acceptable company acceptance level, where applicable

Legal Assistant /Claims Recoveries
• Consultation with clients to establish the merits of the claim
• Analysis of claims submitted with reference to policy contract clauses to support decision to approve or decline the claim
• Assist in handing over matters to the company lawyers for disputed claims
• Referral of disputed matters to lawyers and ongoing liaison therewith for feedback

Regulatory Interface
• National Lotteries Board (NLB)
• Department of Communications (DOC)
• Independent Communications Authority of South Africa (ICASA)
• Financial Services Board (FSB)
• Payments Association of South Africa (PASA)

Qualifications & Certifications


University of Johannesburg

Compliance Management

University of Johannesburg

Management Advancement Programme

Wits Business School

University of Transkei (Walter Sisulu University)


Siseko High School

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