Maderbocus - Customer Care - Port Louis, Mauritius

Noureen Maderbocus

Port Louis, Mauritius


Customer Care


Achievement of set sales targets
-Ensure that prompt service is delivered for encashment
-Follow-up on walk-in customer queries and complaints, resolve them, provide feedback to customers, register the query/complaint and provide feedback to the head of showroom.
-Ensure the stock of products are promptly replenished.
-Sell products and services to the corporate customers according to company policy outside company offices.
-Fill in according to company policy all necessary documentation related to subscription, change of service,etc.
-Banking lodgement transactions on a daily basis.
-Effecting encashment and reconciliation of cash transactions.
-Inform the head of showroom of trends in customer inquiries
-Fill in report forms as required by the head of showroom
-Ensure that procedures regarding sales,aftersales and stock control are adhered to.

Work History

Credit Controller

Theofinance Ltd

Job Description: -Manage Autonomously An assigned buyers' portfolio.
-Perform regular dunning phone calls as per agreed operations procedures.
-Deal with queries as per company's establishes standards and procedures.
-Identify disputes and provide support to resolution team.

Company:Seacret ltd
Job title: Sales representative
Job Description: -Selling Seacret products,
-Approaching customers,
-Doing product's demonstration depending on the customer's skin type and problems,
-Ensure the stock of products are promptly replenished.
-Achievement of set sales targets

Company:Fashion style ltd
Job title: Shop supervisor
Job Description:-Selling Celio's Product
-good customer care services
-Approaching customers,
-Models display
-Ensure the stock of products are promptly replenished.
-Achievement of set sales targets

Company:Euro Crm
Job Title:Tele sales agent
Job Description:Selling client's Product to business and individuals in france.

Qualifications & Certifications

loreto college of st pierre and rose-hill


Loreto College of Rose-hill

English language, French literature, literature

Loreto College of Saint Pierre

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