Maderbocus - Customer Care - Port Louis, Mauritius

Noureen Maderbocus

Port Louis, Mauritius


Customer Care


Achievement of set sales targets
-Ensure that prompt service is delivered for encashment
-Follow-up on walk-in customer queries and complaints, resolve them, provide feedback to customers, register the query/complaint and provide feedback to the head of showroom.
-Ensure the stock of products are promptly replenished.
-Sell products and services to the corporate customers according to company policy outside company offices.
-Fill in according to company policy all necessary documentation related to subscription, change of service,etc.
-Banking lodgement transactions on a daily basis.
-Effecting encashment and reconciliation of cash transactions.
-Inform the head of showroom of trends in customer inquiries
-Fill in report forms as required by the head of showroom
-Ensure that procedures regarding sales,aftersales and stock control are adhered to.

Work History

Credit Controller

Theofinance Ltd

Job Description: -Manage Autonomously An assigned buyers' portfolio.
-Perform regular dunning phone calls as per agreed operations procedures.
-Deal with queries as per company's establishes standards and procedures.
-Identify disputes and provide support to resolution team.

Company:Seacret ltd
Job title: Sales representative
Job Description: -Selling Seacret products,
-Approaching customers,
-Doing product's demonstration depending on the customer's skin type and problems,
-Ensure the stock of products are promptly replenished.
-Achievement of set sales targets

Company:Fashion style ltd
Job title: Shop supervisor
Job Description:-Selling Celio's Product
-good customer care services
-Approaching customers,
-Models display
-Ensure the stock of products are promptly replenished.
-Achievement of set sales targets

Company:Euro Crm
Job Title:Tele sales agent
Job Description:Selling client's Product to business and individuals in france.

Qualifications & Certifications

loreto college of st pierre and rose-hill


Loreto College of Rose-hill

English language, French literature, literature

Loreto College of Saint Pierre

Skillpages has been acquired by! is pioneering the way people find local services. Skillpages is the world’s premier directory of service providers.

Find out more

Are you sure that you want to leave?