Mentor and coacher
Training Facilitator/ Assessor/Training Cordinator
I am a trained facilitator - focused mainly on customer care, business management, basic end user computer training, call centre, real estate and ABET training. I have extensive experience in the Human resources, Insurance and banking industry (15 years).
I am also a training cordinator and Assessor (accredited with ETDP), with excellent presentation skills, mentoring and coaching. Ensuring all delegates are booked on training as per their positions and submittance of all porfolio of evidence are submitted and online training is done within deadline period. I am also very good in report writing which is mainly forwarded to the client.
Responsible for updating and maintenance of all relevant employee information.