Yousaf - GIS Expert - United Arab Emirates

Noor Jahan Yousaf

United Arab Emirates

Services

GIS Expert

Summary:

• Knowledge of ArcGIS Desktop and its extensions.
o Knowledge of ArcGIS Server 10, ArcGIS Online, Portal of ArcGIS and ArcGIS Explorer, ESRI Maps for Microsoft Office, IBM Cognos and Share Point.
• Knowledge of third party softwares: FME (SAFE) and Geocortex.
• Working as a Technical Support Coordinator by keeping track of visits left or done by technical engineers to different companies and following up with technical team to solve clients’ technical issues by using SysAid software, ESRI Customer Care Portal and Salesforce.com
• Working with maintenance and customer services team by providing quotation related to ESRI, SAFE and Geocortex and promoting Extended Premium Support proposal to our clients to help them maintain critical GIS systems by utilizing GISTEC’s high-quality solutions and expertise.
• Working as a Technical Support Engineer by solving technical issues for our company clients’ related to ArcGIS Desktop & Server, FME and Geocortex.
• Giving out the training, Technical Trainer, for ArcGIS Desktop, its extensions and Server to different organizations.
 Installation and configuration of GIS Tools
 Assessment of GIS and CAD data received from stakeholders
 Management of an team of analysts
 Creation of Maps and Simulations
 Configuration of GIS Database (initially SQL DB)
 Testing of all GIS tools
 Utilize GIS techniques to provide a better understanding of certain variables in a given geographic location
 Extract data from GIS software and uses varying analysis methods to arrive at results.
 Provide maps and data sets to clients to supplement analysis.
 Provide corporate wide technical support to GIS users including installation, trouble shooting and license management.
 Perform data conversion tasks using Feature Manipulation Engine (FME) software, such that data from various non-GIS formats especially AutoCAD, TXT, MS Excel can be converted to GIS format.
 Performs quality control checks and perform corr

Work History

GIS Technical Support Engineer

GISTEC- Leveraging GIS and IT Synergy

February 2012 - February 2012

• Knowledge of ArcGIS Desktop and its extensions.
o Knowledge of ArcGIS Server 10, ArcGIS Online, Portal of ArcGIS and ArcGIS Explorer, ESRI Maps for Microsoft Office, IBM Cognos and Share Point.
• Knowledge of third party softwares: FME (SAFE) and Geocortex.
• Working as a Technical Support Coordinator by keeping track of visits left or done by technical engineers to different companies and following up with technical team to solve clients’ technical issues by using SysAid software, ESRI Customer Care Portal and Salesforce.com
• Working with maintenance and customer services team by providing quotation related to ESRI, SAFE and Geocortex and promoting Extended Premium Support proposal to our clients to help them maintain critical GIS systems by utilizing GISTEC’s high-quality solutions and expertise.
• Working as a Technical Support Engineer by solving technical issues for our company clients’ related to ArcGIS Desktop & Server, FME and Geocortex.
• Giving out the training, Technical Trainer, for ArcGIS Desktop, its extensions and Server to different organizations.
 Installation and configuration of GIS Tools
 Assessment of GIS and CAD data received from stakeholders
 Management of an team of analysts
 Creation of Maps and Simulations
 Configuration of GIS Database (initially SQL DB)
 Testing of all GIS tools
 Utilize GIS techniques to provide a better understanding of certain variables in a given geographic location
 Extract data from GIS software and uses varying analysis methods to arrive at results.
 Provide maps and data sets to clients to supplement analysis.
 Provide corporate wide technical support to GIS users including installation, trouble shooting and license management.
 Perform data conversion tasks using Feature Manipulation Engine (FME) software, such that data from various non-GIS formats especially AutoCAD, TXT, MS Excel can be converted to GIS format.

Administrative Executive

Panasonic Marketing Middle East FZE

October 2011 - January 2012

Knowledge of SAP and Bizapps softwares.
Knowledge of making LPOs, Expenditure Authorisation (EA) and RFP.
Checking BTAs and BTS for staff employee who travels by using Metastorm E- work
Software.
Making Business Trip Accruals for pending BTS submitted to finance
Making control sheet for business trips, petty cash and etisalat bills.
Making debit notes for employees working for Singapore Panasonic.
Checking and updating budget sheet while making EA.
Taking cash and submitting to finance department.
Relocating items by having the knowledge of allocation of resources.
Communicating with almost 35 vendors a week.

Electrical Engineer Intern

Sharjah and Kuwait Manufacturing

June 2010 - August 2010

• Trained for a week about mechanical components from mechanical engineers.
• Learnt about refrigeration cycle, and function of each and every unit of AC such as AHU, chiller, package unit etc and psychometric chart and the usage of it in practical.
• Learnt about different types of circuits with microprocessor board or without, such as package, chiller, split and AHU, and how they work.
• Experienced basic knowledge of programming, PLC and PID usage in circuits.
• Worked and communicated with engineers in factory throughout our training, 5 weeks.
• For the next three weeks, a control panel was constructed with the main supply by us and was tested on the machine.
• After technical training, a test was conducted by electrical engineer head to check our understanding for both mechanical and electrical components and their functions.

Science and Maths Teacher (GED)

Preston University

July 2009 - July 2011

• General Education Development is equivalent to high school certificate.
• I worked as a visiting faculty member in the General Education Development (GED) Department as Mathematics and Science (Physics, Chemistry and Biology) teacher.
• I also worked as visiting faculty in British Curriculum Department as O level Mathematics teacher.
• I helped them solve previous past papers for GED and O level board exams.
• Provided extra coaching time to my students during my office hours.
• Handled almost 45 students in a class.
• Worked as an administrator during absence of my senior administrator coordinator.
 Planning - is deciding in advance what to do, how to do it, when to do it, and who should do it. It maps the path from where the organization is to where it wants to be.
 Organizing - involves identifying responsibilities to be performed, grouping responsibilities into departments or divisions, and specifying organizational relationships. The purpose is to achieve coordinated effort among all the elements in the organization (Coordinating).
 Staffing - means filling job positions with the right people at the right time. It involves determining staffing needs, writing job descriptions, recruiting and screening people to fill the positions.
 Directing (Commanding) –Proper allocation of resources for staff according to the university budget. One of the crucial issues in directing is to find the correct balance between emphasis on staff needs and emphasis on economic production.
 Controlling - Ensures high-quality performance and satisfactory results while maintaining an orderly and problem-free environment.
 Budgeting - exempted from the list above, incorporates most of the administrative functions, beginning with the implementation of a budget plan through the application of budget controls.

Sales Coordinator

City Tower Medical Instrumentation

June 2004 - August 2004

The company is a major distributor of medical instruments throughout the Middle East.
Reported to the Finance Manager and Sales & Marketing Manager
Trained, Worked and dealt as a Sales Coordinator for three months. Prepared invoices; goods return
vouchers, sales return and calculated sales executive daily achievements.

Qualifications & Certifications

BSEE

American University of Sharjah

American University of Sharjah

English Medium School

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