Call Center Agent
debt collection (negotiating with clients)
inbound calls (receiving calls from the clients , who wants to order)
Instant Imali Cash Loans
From August 2013
Duties Managing the work flow in the office
Filing and data capturing.
Grant loans and do pay outs.
Ensure all monies balance as day and month
Debt collecting and negotiating with clients.
Period of service August 2013 to date.
March 2011 - December 2012
• Answering and making all phone calls for a corporative.
• Doing administration work for a corporative
• Typing of all relevant office documents.
• Assisting and welcoming clients when they visit on site.
• Assisting the MD with all the work related matters and report to MD.
Call Centre Agent
UTI CMH Volvo Truck and Bus
April 2007 - December 2007
Period 01 April 2007 to December 2007
Company UTI CMH Volvo Truck and Bus
Position Call Centre Agent
• Taking all inbound calls for enquiry.
• Communicating effectively with clients on.regular basis in terms of solving problems.
• Checking on prices Volvo vision.
• Queries with deliveries with Volvo branches.
• Following up back orders.
• Creating back orders on excel sheet.
• Liaising and do follow ups with procurement department.
Reason for Leaving Relocated
Qualifications & Certifications
University of KwaZulu
Mthwalume High School