I have done a lot of admin, call centre and customer service, i have a worked in a sales environment as well.
Front desk, Reception, Help desk
Only the best ( Recruitment Agency)
November 2012 - April 2013
I registered with them last year November i do adhoc assignments for different companies through them i have worked for big companies like Discovery Health, Automate, Hans Merensky, JWT, Sasol Gas (Randburg) AECI Woodmead, i do a lot of admin work, reception and front desk.
August 2011 - August 2012
I worked as a debt collector and assistant Team leader, i was collecting for SABC, basically people owing the SABC would call or we would call them advising on the importance of paying for T.V. Licence, we would give paypoints advise that if you dont pay on time the SABC adds penalty fees which are R25.00 a month, furthermore i would walk the floor when management is on meetings, authorise accounts for my collegues, every morning when we have meetings i would take minutes for the entire SABC team. I worked both inbound and outbound.
April 2008 - February 2010
I worked as a debt collector, collecting for Woolworths Visa Credit Card, basically i would advise debtors on how important it is to pay for accounts because of ITC and bad credit rating, i was then moved to a different book i worked Truworths Trace basically we would trace using XDS and ITC people who owed Truworths and perhaps have changed details, so we would use there tracing tools to trace them when we get hold of them we would then collect advise them on consequences of non payment
Help desk, service consultant
African Life Assurance
January 2001 - August 2003
I worked there as both reception and service consultant, people making claims on their policies, signing up of new business first time people wanting to take burial plans, answering switchboard phone with 10lines, organising and setting up meetings assisting in General Managers office.
Qualifications & Certifications
The Working World College
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