Mangena - Office Administrator - Sandton, GP, South Africa

Nombuso Mangena

Sandton, GP, South Africa


Office Administrator

Work History


Effective Lifestyle Management.

From August 2012

Working as part of a team and supporting 14 professionals (Doctor, Dentist, 4 Physiotherapists, Podiatrist, Day Spa, Biokinetist, Nail Bar, 4 Personal Trainers). Responsible for the day to day tasks and administrative duties of the office including covering the reception area.
• Handling gym members enquiries
• Selling gym membership
• Capturing gym membership contracts
• Manning the switchboard
• Invoicing on Pastel Evolution
• Diary management for 14 professionals
• Setting up and coordinating meetings
• Meeting and greeting clients and visitors to the office
• Updating, processing and filing of documents
• Creating and modifying documents using Microsoft Office
• Protecting confidential files and information


Shapiro Shaik Defries and Associates

November 2010 - August 2012

Responsible for professionally collecting debt for a list of clients including amongst others, MTN, SABC TV Licence, Edgars.
• Collect unpaid arrears
• Handling queries
• Trace debtors
• Negotiating repayments with debtors
• Handling inbound and outbound calls.

Reason for leaving: Employment opportunity at The Gym Group


Cosmopolitan Projects.

March 2007 - November 2010

Sold new houses mainly through direct marketing.
• Telemarketing
• Door to door marketing
• Identifying potential buyers
• Presenting a project/product to potential clients
• Collecting information sheets from clients to check credit record
• Submitting bond applications to major banks for potential clients
• Matching client's needs and their affordability
• Follow up on clients
Reason For Leaving: Employment opportunity at Shapiro Shaik Defries and Associates

• Strong and effective organizational, administrative and analytical skills
• Excellent spelling, proofreading and computer skills
• Ability to maintain confidentiality
• Knowledge of Pastel Evolution
• Excellent working knowledge of Microsoft Office packages
• Ability to produce consistently accurate work even whilst under pressure
• Ability to multi task and manage conflicting demands
• Excellent telephone etiquette
• Strongly believe good customer service cannot be compromised


Hyundai Rock the Run Race

Was responsible for the registration of the entries for the race as well as taking payments and ensuring that all administrative work related to the race was coordinated well and completed on time.

Qualifications & Certifications

English Language, English Literature, Mathematics


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